Otto Cedeno
Otto Cedeno at Capistrano Mazda

Otto Cedeno

Sales & Leasing Consultant

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.8
45 Reviews

Languages Spoken

Italian Italian

Spanish Spanish

4.8

45 Reviews

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45 Reviews of Otto Cedeno

May 22, 2026

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Employee Rating

The service and dealership are always perfect. The best in the area, will not take my car anywhere else. More

by FQTOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Capistrano Mazda responded

Thank you for your review!

May 20, 2026

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Employee Rating

I think I got a good deal. I'm happy with the car. I do wonder if I could've gotten a better deal though. I'd recommend it. Otto was the goat More

by BRANDON.ANDREW.CAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Capistrano Mazda responded

Thank you for your review!

May 15, 2026

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Employee Rating

Overall great experience. Great team overall. Overall great experience. Great team overall. Otto was a lot of help just minor miscommunication was a little disappointing but r More

by CHLOEOLSON1
Recommend Dealer
Yes

Other Employees Tagged: Otto Cedeno

Jun 08, 2026

Capistrano Mazda responded

Thank you for your review!

May 10, 2026

Dealership Rating
Employee Rating

Otto walked us through choosing the right SUV for me. He was professional and thorough. Otto took time explaining the benefits of the Mazda CX-5. He was patient with all our questions. More

by MRSDIABETI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Otto Cedeno

Jun 08, 2026

Capistrano Mazda responded

Thank you for your review!

May 06, 2026

Dealership Rating
Employee Rating

Everyone at the dealership, especially David and Otto were extremely nice, professional and easy to work with. More

by WINK50174
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Deering , David Mnatsakanian

Jun 08, 2026

Capistrano Mazda responded

Thank you for your review!

May 04, 2026

Dealership Rating
Employee Rating

Auto was very nice. Everything went very smoothly. Everyone was very efficient with our time and theirs. If we ever are getting a car again, we would definitely go back. More

by FAITHALEMORSE
Recommend Dealer
Yes

Other Employees Tagged: Otto Cedeno

Jun 08, 2026

Capistrano Mazda responded

Thank you for your review!

May 04, 2026

Dealership Rating
Employee Rating

I really appreciate your help, Mr. Otto Cedeno, in getting my dream car. This is the 6th car our family has purchased through you, and once again you gave us a great deal at a very goo More

by KIARASH_M86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Afzal

Jun 08, 2026

Capistrano Mazda responded

Thank you for your review!

May 01, 2026

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Employee Rating

Quick, easy, and done with care! Otto at Capistrano Mazda made the entire process seamless Highly recommend! More

by NICHOLEB72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2026

Capistrano Mazda responded

Thank you for your review!

April 29, 2026

Dealership Rating
Employee Rating

I can’t say enough off how great Otto was in helping me with the purchase of my Mazda CX 50 . Best customer service experience. Otto is very knowledgeable of Mazda cars and very patient. I love my new Maz More

by MARK@OCPOOLS911.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark

Apr 30, 2026

Capistrano Mazda responded

Thank you for your review!

March 06, 2026

Dealership Rating
Employee Rating

Excellent customer service. Very professional salesperson. They are forthright on the selling price; no gamesmanship. Overall an excellent experience More

by ATTYGIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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