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Otto Zimmerman
Otto Zimmerman at CDJR of Leesburg

Otto Zimmerman | Page 24

Service Advisor

CDJR of Leesburg

3401 US-441
Fruitland Park, FL 34731

Contact Me
4.8
241 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

4.8

241 Reviews

Write a Review

241 Reviews of Otto Zimmerman

June 06, 2023

Dealership Rating
Employee Rating

They did not wash the van. Windows were not clean. The paper work stated they cleaned it. More

by ALICECHAMPAGNE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Stouder

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June 01, 2023

Dealership Rating
Employee Rating

Came in for oil change got me in and out in less than an hour. And gave me a few things I might need to address down the road. More

by MALVETTE345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Stouder, Carlos Mendoza, Mike Liss, Jose Valdes, Katie March, Kimberly Lewis , Billy Berg, Kobe Hiltz, Blaine Yager

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Jun 01, 2023

CDJR of Leesburg responded

Thank you so very much for your excellent review of our Service Department. It is very appreciated. If you were to receive a survey from our parent organization, FCA Stellantis, we hope that you would complete it giving us a perfect score! All YES's, 10's and COMPLETELY's. Thank you for helping CDJR of Leesburg become the BEST CDJR dealership in Central Florida. Cheryl Williams Customer Relations Manager

May 31, 2023

Dealership Rating
Employee Rating

Got me in and out in a good time frame,would recommend service here service advisor was on top of things More

by MALVETTE345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Stouder, Carlos Mendoza, Mike Liss, Jose Valdes, Katie March, Kimberly Lewis , Billy Berg, Kobe Hiltz, Blaine Yager

Report | Print

May 31, 2023

Dealership Rating
Employee Rating

Everything went great This is all of the review that I am going to write More

by ORBIE1010
Recommend Dealer
Yes
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May 31, 2023

CDJR of Leesburg responded

Thank you so very much for your excellent review of our Service Department. It is very appreciated. If you were to receive a survey from our parent organization, FCA Stellantis, we hope that you would complete it giving us a perfect score! All YES's, 10's and COMPLETELY's. Thank you for helping CDJR of Leesburg become the BEST CDJR dealership in Central Florida. Cheryl Williams

May 31, 2023

Dealership Rating
Employee Rating

I thought I sent in this survey already. Service was excellent, we were very satisfied, don’t know what else to say More

by CCOTTRILL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdes

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May 28, 2023

Dealership Rating
Employee Rating

The service department is the best and Kobe is a great person to deal with More

by D.CARNECCHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Stouder, Carlos Mendoza, David Carnecchia, Mike Liss, Jose Valdes, Katie March , Billy Berg, Kobe Hiltz, Blaine Yager

Report | Print
May 29, 2023

CDJR of Leesburg responded

Thank you so much for your excellent on-line review! I would hope that if you were to receive a survey from our parent company, FCA-Stellantis, you would give us a perfect one of all 10s, yes's and completely's! Thank you for choosing CDJR of Leesburg and helping us become Lake County's BEST CDJR DEALERSHIP!!!! Cheryl Williams Customer Relations Manager.

May 28, 2023

Dealership Rating
Employee Rating

Very courteous and helpful. They know I am particular and want my TRX handled with care. Explanation of completed services is friendly and informative. More

by KFLOYD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Stouder

Report | Print
May 29, 2023

CDJR of Leesburg responded

Thank you so much for your excellent on-line review! I would hope that if you were to receive a survey from our parent company, FCA-Stellantis, you would give us a perfect one of all 10s, yes's and completely's! Thank you for choosing CDJR of Leesburg and helping us become Lake County's BEST CDJR DEALERSHIP!!!! Cheryl Williams Customer Relations Manager.

May 28, 2023

Dealership Rating
Employee Rating

The dealership transition from Bill Bryan to Morgan has been far from smooth. The service process has suffered, but not the ability of the employees to help. More

by LOUISWITHERINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Stouder , Jay Gonzal, Kobe Hiltz

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May 27, 2023

Dealership Rating
Employee Rating

Otto was of great help with my vehicle and he is such an asset to your team. We are so thankful that he is our service representative. More

by jbkohler18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2023

CDJR of Leesburg responded

Thank you so much for your excellent on-line review! I would hope that if you were to receive a survey from our parent company, FCA-Stellantis, you would give us a perfect one of all 10s, yes's and completely's! Thank you for choosing CDJR of Leesburg and helping us become Lake County's BEST CDJR DEALERSHIP!!!! Cheryl Williams Customer Relations Manager.

May 25, 2023

Dealership Rating
Employee Rating

Otto was extremely helpful and also kept me up to date regarding my vehicle and the progress. He also called to follow up after i had my vehicle back to make sure everything was going well. More

by SLUND4582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Storz, Charles sales a manger when i first bought my vehicle

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May 25, 2023

CDJR of Leesburg responded

Thank you for the excellent review on Dealer-Rater! We really appreciate it. If you were to receive a survey from our parent organization, Stellantis - FCA, I would hope you would complete it and give us a perfect survey. All 10's, YES's and COMPLETELY's!!!! Thank you. Cheryl Williams Customer Relations Manager.

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