Ouafaa Kouhaila | Page 32
Product Specialist
Executive Kia
1164 North Colony Rd
Wallingford, CT 06492
Dealership Experience
8 yrs, 3 mos
Industry Experience
8 yrs, 3 mos
463 Reviews
Write a Review463 Reviews of Ouafaa Kouhaila
December 06, 2021
Painless and easy, Traded in my car for a newer car and could not be happier. Found the car on line, asked if it was still available, entered my trade and down payment info and Ouafaa (Wafa) got in touch could not be happier. Found the car on line, asked if it was still available, entered my trade and down payment info and Ouafaa (Wafa) got in touch with me. Set up a time for the test drive and now I have a newer car! Ouafaa was professional, funny and extremely helpful! She made it quick and easy and was a true pleasure to do business with. Highly recommend Ouafaa (sales), Joe (manager) and Carlos (financial) over at Executive Kia. More
Other Employees Tagged: Joe Ortiz, Carlos Trindade
December 05, 2021
I had looked several weeks for a new 4 door sedan from several manufacturers. Finally settled on the Kia Forte. I contacted several CT Kia dealers and Executive Kia provided a reasonable E-mail quote an several manufacturers. Finally settled on the Kia Forte. I contacted several CT Kia dealers and Executive Kia provided a reasonable E-mail quote and terrific sales service. Ouafaa Kouhaila sales representative answered all my questions by E-mail and made sure the vehicle was properly prepared for delivery to my home. Upon delivery my wife was impressed with her personality and professionalism. She went over the functions of the car and the paperwork . We recommend doing business with Executive Kia and Ouafaa. More
Other Employees Tagged: Carlos Trindade
November 30, 2021
picked a car in less than 10 minutes….. waited another 3 hours to do all the paperwork. this was a slam dunk sale. i knew the car i wanted, i didn’t do any negotiations and my credit and financing was cle hours to do all the paperwork. this was a slam dunk sale. i knew the car i wanted, i didn’t do any negotiations and my credit and financing was clean. inexplicable why it took 3 hours. if this was for me an not my child i would have walked out a lot earlier. i don’t know if the problem was with the sales person being too busy and mis managing her buyers or the dealership is just that slow amd doesn’t know how to deal with more than one customer at a time. either way i would have to think twice before i went on to buy another car. the finance manager, although overwhelmed with customers, was good. he got my paperwork together and executed quickly. so to summarize….10 minutes to pick a car (only drove one car)…..10 minutes to do final paperwork and 2 hours and 50 minutes waiting in between ……. i could have been driving out of the dealership with the car in less than hour if this was handled properly. also, when the sales person disappeared and i was trying to get the keys to leave none of the other salespeople cared to help me or to even leave their seats to see where the salesperson was. i just needed the plates on the car and the keys amd i could have left. no one seemed to care to even try to help me….. probably because i was not their customer and they were not going to make any money off me. turns out the sales person was having the car cleaned. with a little help and more communication my frustration could have been drastically lessened More
Other Employees Tagged: Carlos Trindade
November 17, 2021
Everything about our car leasing experience was phenomenal with Ouafaa. She stayed in touch with us for months and located the perfect vehicle for our needs. She also made it very easy for us to t phenomenal with Ouafaa. She stayed in touch with us for months and located the perfect vehicle for our needs. She also made it very easy for us to trade in our current vehicle. We have three small children, so she ensured that our trip to the dealership to pick up our car was quick and seamless. The sales manager was very pleasant as well. Excellent customer service all around and without a doubt the best car buying experience I've ever had. I would highly recommend Ouafaa and the team at Executive Kia. More
October 26, 2021
Provided the best price around on the Kia Carnival I was interested in. Salesperson was very responsive in answering my questions and getting all the paperwork sorted out remotely. interested in. Salesperson was very responsive in answering my questions and getting all the paperwork sorted out remotely. More
Other Employees Tagged: Carlos Trindade

