321 Reviews
Write a Review321 Reviews of Owen Long
August 25, 2023
I will happily talk about how happy I am with service at W&L but I will not be told I must use so many words. This is not grade school and if you want my opinion don’t tell me this again! W&L but I will not be told I must use so many words. This is not grade school and if you want my opinion don’t tell me this again! More
Other Employees Tagged: Roy Beck
August 17, 2023
One day after receiving my service I received a coupon in mail for money off service. I called and W & L refused to accept couponds because of the way I paid for service... If that means soooo much to th mail for money off service. I called and W & L refused to accept couponds because of the way I paid for service... If that means soooo much to them, they will never see my vehicle again for any service. Very rude on their part. More
August 16, 2023
Best customer service! Very professional and knowledgeable! I especially liked how they video to show what your car needs or doesn’t need. Very professional and knowledgeable! I especially liked how they video to show what your car needs or doesn’t need. More
Other Employees Tagged: Roy Beck , Devin
August 15, 2023
W&L has not fixed my Jeep for over 13 weeks! Inspection was done, needed brakes a month later… Needed a thermostat, was told might be a year till I get one, “ just drive it”… I found one in 10 Inspection was done, needed brakes a month later… Needed a thermostat, was told might be a year till I get one, “ just drive it”… I found one in 10 minutes at a local dealership. They fixed the issue. W&L could not do it! Not very impressed! More
Other Employees Tagged: Roy Beck
August 14, 2023
Very good at communicating with me as the service was being done on the vehicle. Was nice at the time of the estimate as my teenage son was so upset. He was very happy to get his jeep back looking perfe being done on the vehicle. Was nice at the time of the estimate as my teenage son was so upset. He was very happy to get his jeep back looking perfect!!! Thank you More
Other Employees Tagged: Roy Beck
August 08, 2023
Owen took the time to understand what i wanted to accomplish in my visit. He was very professional and kept me informed of what was happening during my service. As with all the others I have worked accomplish in my visit. He was very professional and kept me informed of what was happening during my service. As with all the others I have worked with at W&L Own did an excellent job and my car was returned washed and ready to go. This is my 6th Subaru I purchased from W&L over the years and have always been happy with their service. More

