P.J. Nan
P.J. Nan at Mercedes-Benz of Arcadia
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P.J. Nan | Page 3

Sales Consultant

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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33 Reviews

Prior to working in auto sales I owned my own business for nearly 18 years so I understand the importance of providing clients with the best customer service possible. I have admired Mercedes-Benz vehicles since I was very young which made representing them an easy choice. Joining Mercedes-Benz in 2007 I worked very hard to learn all I could about the vehicles and to become Master Certified so I could better demonstrate the safety and technology features that are a hallmark of the brand.

Dealership Experience

17 yrs, 4 mos

Industry Experience

17 yrs, 4 mos

Languages Spoken

English English

Mandarin Mandarin

not yet
rated

33 Reviews

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33 Reviews of P.J. Nan

June 13, 2018

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Employee Rating

Excellent service Mr. Nan was extremely patient and explained every single question that I asked. Very knowledgeable and thoughtful, will definitely recommend to all my More

by Kenshin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2018

Mercedes-Benz of Arcadia responded

We appreciate this thoughtful review! See you soon!- Huy Nguyen, Customer Service Manager

June 08, 2018

Dealership Rating
Employee Rating

Great experience PJ Nan provided the best service I could ever get. He is the reason that I leased 7 Mercedezes in this dealship over recent years. More

by go to guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Rodriquez, Joseph Yu

Jun 15, 2018

Mercedes-Benz of Arcadia responded

We are so happy that you had a wonderful experience with us! Thanks for leaving your feedback, it means a lot! We hope you'll come back soon so we can work together again.- Huy Nguyen, Customer Service Manager

June 06, 2018

Dealership Rating
Employee Rating

Appreciation Very satisfied with PJ NAN. I will recommend my friends to Mr. Nan if they want lease car. The car he introduced to me is really suited my need. I ha More

by Wendy Qin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2018

Mercedes-Benz of Arcadia responded

We are so happy that you had a great experience working with us! Thank you for the kind words, we look forward to seeing you again soon! Don't hesitate to let us know how else we can assist you- Huy Nguyen, Customer Service Manager

May 04, 2018

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Employee Rating

Nice experience it’s a nice experience and PJ really helped me to lease the car. I would like to recommen this store and PJ to my friends and families thank More

by Fiona
Recommend Dealer
Yes
May 11, 2018

Mercedes-Benz of Arcadia responded

We are so happy to hear that you have pleasant experiences with us! Thanks for your kind words!- Huy Nguyen, Customer Service Manager

November 23, 2017

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Employee Rating

Excellent service with P.J Nan Thank you so much PJ Nan for providing us with such a great price and service, overall my expirience was great. i would highly recommend this dalershi More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2017

Mercedes-Benz of Arcadia responded

Julia, Thank you for recognizing PJ, and thank you for the kind review! We look forward to working with you in the future. - Huy Nguyen, Customer Service Manager

July 18, 2017

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Employee Rating

Excellent Sales rep! Good experience working with P.J. P.J. has a really good personality to work with. Not pushy as a sale rep. , and always put customer preference a More

by Stephen Cheang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Rodriquez

Jul 26, 2017

Mercedes-Benz of Arcadia responded

Stephen, Thank you for the great review, and for your compliments to PJ. I am glad to hear that he has provided excellent customer service, and always puts your needs first. Thank you for the feedback, and thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

October 02, 2016

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Employee Rating

Good experience PJ always tries hard to do the best job . I did not necessarily waste my time, since he already had everything prepared for me. I will go back to PJ a More

by rmyr47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Rodriquez

Oct 10, 2016

Mercedes-Benz of Arcadia responded

Thank you for the great review and for your compliments to PJ! I am glad that you had a quick and efficient purchasing experience. - Huy Nguyen, Customer Service Manager

July 26, 2016

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Employee Rating

Good service! Good service as always! We are very happy abt the good quality of service at the new location. We will hope to have more opportunity to work with PJ N More

by Danielleruc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2016

Mercedes-Benz of Arcadia responded

Danielle, thank you for your kind words! I am happy that you've enjoyed your experiences at our dealership and with PJ!- Huy Nguyen, Customer Service Manager

April 24, 2016

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Employee Rating

professinal service great dealership our salesman PJ Nan is very frofessinal, positive, and he gave us a pretty good price. I will recommend my friends to go this store and find PJ Nan if More

by fengyang
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2016

Mercedes-Benz of Arcadia responded

Thank you for the great review! I am glad that you enjoyed your experience. Thank you in advance for recommending us to your friends and family. -Huy Nguyen, Customer Service Manager

December 28, 2015

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Employee Rating

Great Customer Service I have been buying cars with PJ. He away give us great service. He give my all the information and finance information so I can make the best purch More

by ntran288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2016

Mercedes-Benz of Arcadia responded

We are glad PJ was able to provide you with all the information you needed to make an educated purchase! Thank you for choosing us, and thank you for the great review!

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