PHILLIP MILLER
PHILLIP MILLER at Robert Brogden Buick GMC

PHILLIP MILLER | Page 11

Commerical Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.8
156 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

43 yrs, 1 mo

Specialties & Trainings

Vietnam Vet

United States Marine Corp

4.8

156 Reviews

Write a Review

156 Reviews of PHILLIP MILLER

September 16, 2021

Dealership Rating
Employee Rating

Phillip Miller is an excellent sales agent. Really know his stuff. He got me a great deal on a SUV. Aurora in the service department is a pro. She always keeps me informed as to what is going on with my More

by JEFF@MISSOURIATTORNEY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aurora Reed

Sep 17, 2021

Robert Brogden Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Robert Brogden Buick GMC Team

September 15, 2021

Dealership Rating
Employee Rating

Very polite and helpful. Quick at getting me in and out. Very knowledgeable. Highly recommended. Very helpful information provided. More

by STVCLAY72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton , Jacob Skid

Sep 16, 2021

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

September 03, 2021

Dealership Rating
Employee Rating

I bought a truck on 12/31/20 and have yet to be provided that vehicle as advertised. Worst customer service I've ever experienced. Robert Brogden PLEASE CALL ME! More

by DIRTGIRL
Recommend Dealer
No
Sep 03, 2021

Robert Brogden Buick GMC responded

We’re sorry for the miscommunication and are glad we were able to connect. We look forward to working together and resolving the issue to your utmost satisfaction.

Sep 03, 2021

DIRTGIRL responded

I have record of multiple attempts to resolve this with Phillip Miller, I also have record of emails to Kristie Brown, NOTHING has been resolved, no one seems to care to resolve this matter. I also left a message on a voice mail when I called asking for the manager, I received a call back from the used car manager. Your company sold this vehicle, I'm done with the wild chase to find someone who cares. Call my office at 816.215.0505 to resolve. It's not my job to chase down the correct person .

July 29, 2021

Dealership Rating
Employee Rating

Phillip M. and John bent over backwards to get me exactly the 2021 GMC Denali I was looking for, and I appreciate them and their efforts very much. Terri in finance was excellent as well. Thank you for this More

by brianeitel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

July 21, 2021

Dealership Rating
Employee Rating

Allison took great care of me, and all of my needs. Highly recommend their service, sales and finance team to anyone in the market for a vehicle More

by JMICHAEL4828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton , Allison Leach

Jul 23, 2021

Robert Brogden Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Allison does for Robert Brogden Buick GMC and our customers. Hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 02, 2021

Dealership Rating
Employee Rating

Fantastic experience! Great people! Phillip was very friendly and explained everything to our satisfaction. The other personnel that we worked with or had conversations with were very professional. More

by SHYTUCKPAPA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Robert Brogden Buick GMC Team

May 24, 2021

Dealership Rating
Employee Rating

I first tried Cable Dahmer in Independence because it was closer to me, but they did not take me seriously and wanted to low ball the xxxx out of me for my trade in. I then came to Robert Brogden and it was More

by VGUERRA990
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Blackman

May 24, 2021

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

May 15, 2021

Dealership Rating
Employee Rating

Friendly staff and easy to work with. Buying a new vehicle can take up a good part of a day other places not here in and out in under 2hr More

by mmharsche
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Chenault, Peter Sargent

May 17, 2021

Robert Brogden Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Robert Brogden Buick GMC Team

May 12, 2021

Dealership Rating
Employee Rating

Always a great, Phillip is knowledgeable about our family needs. He knows what we will purchase. Most painless car dealer in KC. Thank you Phillip Miller More

by Jane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Robert Brogden Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Robert Brogden Buick GMC Team

April 18, 2021

Dealership Rating
Employee Rating

Dealing with Mellissa Rodriguez at Brogdens was smooth sailing! Very patient , knowledgeable and professional. Made buying a new car less stressful and fun! Couldn’t believe the great deal we received. We More

by bettywhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton , Mellissa Rodriguez

Apr 30, 2021

Robert Brogden Buick GMC responded

Thank you for taking the time to write this review, Betty. We are pleased to hear that Melissa was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with! Sincerely, The Robert Brogden Buick GMC Team

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