PJ Caffrey | Page 8

I recently purchased a used vehicle from out of state, and the sales process with PJ flowed seamlessly. When I picked up the car, Chad, one of the sales managers, took a moment to personally thank me for and the sales process with PJ flowed seamlessly. When I picked up the car, Chad, one of the sales managers, took a moment to personally thank me for my business—a gesture that genuinely touched me. The next day, I discovered a few issues with my new vehicle and contacted Chad. Together with Bill, they went above and beyond to ensure my satisfaction. I am incredibly grateful for their unwavering support and commitment. Toyota of Des Moines exemplifies the power of genuine human connection, and it’s a place I look forward to returning to in the future. More

by HOWITZER91 Verified Customer Verified Customer

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Made the process quick easy and painless. Pj was very helpful throughout the process 10/10 would buy from again Pj was very helpful throughout the process 10/10 would buy from again More

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They deliver what they say they will, with no surprises! ! PJ does a great job! ! PJ does a great job! More

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⭐⭐⭐⭐⭐ ⭐⭐⭐⭐⭐ PJ was awesome! He made the whole process easy and stress-free. We’re loving our new Toyota Corolla—thanks, PJ! He made the whole process easy and stress-free. We’re loving our new Toyota Corolla—thanks, PJ! More

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This is the best dealership everyone so nice this is the third car I buy from Toyota I will come back again third car I buy from Toyota I will come back again More

by HONGLE96 Verified Customer Verified Customer

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We were assisted with helpful and knowledgeable people. . Documentation and paperwork was explained in easy and informative manner. Thank you! . Documentation and paperwork was explained in easy and informative manner. Thank you! More

by VEACHBJTT Verified Customer Verified Customer

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I went in to replace my leased vehicle and was talked into a cheaper, smaller vehicle. I was very leery to do this, and when I said I would just keep my lease, I was told that I would leave with a new into a cheaper, smaller vehicle. I was very leery to do this, and when I said I would just keep my lease, I was told that I would leave with a new car. I have been a very loyal customer of Toyota for over 20 years. I have never missed a lease payment and have always returned my cars way under the allotted miles and very clean. I would hope that customer loyalty would mean something and help the numbers work in my favor. Instead, I allowed myself to be talked into a smaller, cheaper car that doesn't meet my needs with my 96 pound goldendoodle. I am struggling to figure out how to make it work, but shame on me for not sticking to what I knew I needed. Fool me once, shame on you, fool me twice . . . wait, that won't happen as after this lease is up, I won't be back. More

by Katie1974 Verified Customer Verified Customer

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Nice dealer facilities with friendly staff. Things were set up so we able to complete all paperwork efficiently. Things were set up so we able to complete all paperwork efficiently. More

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Went to the dealership to look at a vehicle on Saturday afternoon and drove it home that afternoon. The buying process was uneventful. Due to the inventory shortage there were no dealer incentives, offers, afternoon and drove it home that afternoon. The buying process was uneventful. Due to the inventory shortage there were no dealer incentives, offers, or deals to be made. The delivery department was very busy that afternoon (delivery guy frequently checked his watch). My phone wouldn’t attach to CarPlay so I wasn’t shown how to use the media system. Deliveries of other vehicles we bought at this dealership have been much better. More

by CHUNTROD Verified Customer Verified Customer

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Good communication and explanation of the new car. Very professional to work with all the employees. Very professional to work with all the employees. More

by TIM.SANDYALEXANDER Verified Customer Verified Customer

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