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Princess Mercedes
Princess Mercedes at Sullivan Buick GMC

Princess Mercedes

Certified Sales & Leasing Professional

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Princess Mercedes

August 05, 2026

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Employee Rating

Adding warranties without permission . Too much money and confusion. First one price and at the end a higher price More

by Juan GONZALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zach Ellis, Camryen Mingee

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Aug 05, 2026

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Juan. I understand your concerns regarding the warranty process and pricing at Sullivan Buick GMC. Your feedback is important, and I appreciate you bringing this to our attention. I encourage you to reach out to us directly so we can discuss your concerns further. Thank you for your input. Sincerely, Zachary Ellis Sales Manager

July 10, 2026

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Employee Rating

Princess is very professional and was friendly in dealing with Linda Ann and me We felt comfortable and no pressure in the purchase of a vehicle. More

by roosterreedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camryen Mingee , Matt !

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Jul 10, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that Princess provided you and Linda Ann with a professional and friendly experience at Sullivan Buick GMC. Our goal is to ensure our customers feel comfortable and at ease during their vehicle purchase. We appreciate your kind words and hope to see you again soon! Sincerely, Zachary Ellis Sales Manager

July 06, 2026

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Employee Rating

Professional employees. ....kept me informed on where they were in the process. Would definitely return More

by norris3405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camryen Mingee

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Jul 07, 2026

Sullivan Buick GMC responded

Thank you for the wonderful feedback, Norris! We’re pleased to hear that our team at Sullivan Buick GMC kept you informed throughout the process. We appreciate your support and look forward to seeing you again for your next visit! Sincerely, The Sullivan Buick GMC Team

July 05, 2026

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We haven’t considered visiting Sullivan Buick gmc for years because of negative attitudes we experienced with employees a few years ago. But this visit really changed our opinion of this dealership. Anyo More

by Bigdaddydooz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis, Kenny Hunter, Devin Hawes, Brittany Gioielli

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Jul 05, 2026

Sullivan Buick GMC responded

Thank you for your thoughtful review! We’re thrilled to hear that your recent visit to Sullivan Buick GMC changed your opinion of our dealership. It’s wonderful to know that Devon and Zach made such a positive impression on you. We appreciate your feedback and are glad you had a pleasant buying experience. Our team looks forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

June 13, 2026

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Princess listened to all of my concerns and what I was really looking for! The dealership was clean and efficient. More

by adavis197911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 13, 2026

Sullivan Buick GMC responded

Thank you for your kind words! We’re pleased to hear Princess was attentive to your needs and that you found our dealership clean and efficient. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Sullivan Buick GMC Team

June 05, 2026

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Employee Rating

There are great people that work at the dealership. GREAT VALUE, Excellent and easy buying process. Thank you for the perfect deal on the perfect car. More

by REDCULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis, Daniel Sherwood, Brandon Lea

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Jun 05, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team at Sullivan Buick GMC [Ocala, FL]. It’s fantastic to know you found great value and enjoyed the easy buying process. We appreciate your kind words and hope to see you again soon for your next vehicle! Sincerely, The Sullivan Buick GMC Team

May 19, 2026

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Employee Rating

Was a great dealership, easy to work with sales person real helpful when above and beyond More

by wharnage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Antonino

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May 19, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sullivan Buick GMC. It's fantastic that our salesperson was helpful and went above and beyond to assist you. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Sullivan Buick GMC Team

May 01, 2026

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Employee Rating

The GM, Zach, went above and beyond to help me find my dream truck. His professionalism and courtesy is outstanding. It was a great experience, and an absolute pleasure working with him. I highly recommen More

by eltoro147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Bouker , ANTHONY SINGH

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May 01, 2026

Sullivan Buick GMC responded

Thank you for your kind words! We’re happy to hear that you had a great experience with Zach at Sullivan Buick GMC. It’s great to know he was able to help you find your dream truck. Your recommendation means a lot to us. We look forward to seeing you again in the future! Sincerely, The Sullivan Buick GMC Team

April 20, 2026

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Employee Rating

They did a great on at finding me exactly what I needed. I'm very happy. More

by JNKEIDEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 20, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that we were able to find exactly what you needed. Your satisfaction is our priority at Sullivan Buick GMC. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

April 19, 2026

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Employee Rating

They were very respectful, willing to work and negotiate on the price, and very hospitable to me and my family More

by k.lofley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis , ANTHONY SINGH

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Apr 19, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our team at Sullivan Buick GMC. It’s great to hear that you and your family had a positive experience with us. We look forward to seeing you again for your future automotive needs! Sincerely, The Sullivan Buick GMC Team

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