PRINCESS MERCEDES
PRINCESS MERCEDES at Sullivan Buick GMC

PRINCESS MERCEDES

Sales and Leasing Consultant

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of PRINCESS MERCEDES

June 12, 2025

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Employee Rating

Literally one of the best buying experiences I’ve ever had! I usually hate car shopping because of the back-and-forth and sometimes feeling taken advantage of—but not at this location! Sean Gruber was my More

by SHAKAYLA.FAVORED
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 12, 2025

Sullivan Buick GMC responded

Thank you so much for your wonderful review, Shakayla! I'm thrilled to hear that your buying experience at Sullivan Buick GMC [Ocala, FL] was one of the best you've ever had. It’s fantastic to know that Sean, Princess, and AJ made you and your husband feel like family throughout the process. We truly strive to provide a stress-free and welcoming experience for all our customers. We can't wait to assist you with your next vehicle purchase. Welcome to the Sullivan Buick GMC family! Sincerely, Zachary Ellis Sales Manager

June 12, 2025

Dealership Rating
Employee Rating

Sean Gruber was my Sales and Leasing Consultant, and he did everything to get me my dream ride! Sean has become family to my husband and I. One of the most nicest and genuine people you could meet! More

by SHAKAYLA.FAVORED
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 12, 2025

Sullivan Buick GMC responded

Thank you for your kind words, Shakayla! I'm glad to hear that Sean was able to help you and your husband find your dream ride. At Sullivan Buick GMC [Ocala, FL], we strive to create a family-like atmosphere and it's wonderful to know that Sean has made such a positive impact. We hope to see you both again soon! Enjoy your new vehicle! Sincerely, Zachary Ellis Sales Manager

June 11, 2025

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Employee Rating

This is my third time perching a vehicle from that location and they have always exceeded my expectations. Special thanks to Charley and Princess More

by mike26hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CHARLIE HAWKINS, ANTHONY SINGH

Jun 11, 2025

Sullivan Buick GMC responded

Thank you for your amazing review, Mike! We're thrilled to hear that you've had a wonderful experience at Sullivan Buick GMC [Ocala, FL] on your third purchase. Charley and Princess will be delighted to know they made a positive impact on your visits. We truly appreciate your support and look forward to serving you again! Safe travels in your new vehicle! Sincerely, Zachary Ellis Sales Manager

May 31, 2025

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After only two visits to this dealership I have been pleased by what they have done. More

by BIRDROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2025

Sullivan Buick GMC responded

Thank you for sharing your feedback! We're glad you've had a positive experience during your visits to Sullivan Buick GMC [Ocala, FL]. We appreciate your support and look forward to serving you again in the future. Sincerely, The Sullivan Buick GMC Team

May 28, 2025

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Appreciate all the efficiency Sullivan showed us when purchasing our vehicle. Our sales person.(Princess Mercedes.) was very patient and helpful and made this experience one of the best we have ever had More

by CHERYLPRICE5313
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH

May 28, 2025

Sullivan Buick GMC responded

Thank you, Cheryl! I'm so glad to know about your positive experience with Sullivan Buick GMC [Ocala, FL] and Princess. Our team strives to provide efficient and helpful service. We appreciate your feedback and hope to assist you again in the future. Sincerely, Zachary Ellis Sales Manager

May 18, 2025

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Employee Rating

She was great enjoy working with her. She was so helpful and found a good car at good price. More

by david.keesling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2025

Sullivan Buick GMC responded

Thank you for your feedback, David! It's great to know that you enjoyed working with our team and found a great car at a good price. At Sullivan Buick GMC [Ocala, FL], we strive to provide exceptional service. We look forward to assisting you again in the future! Sincerely, Zachary Ellis Sales Manager

May 18, 2025

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Employee Rating

Good group. Zach was a pleasure to do business with. I would recommend Sullivan for your vehicle needs. More

by jeremy@performancecoatingsusa.com
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: ZACH ELLIS, ANTHONY SINGH

May 18, 2025

Sullivan Buick GMC responded

Thank you so much, Jeremy! We're glad you had a great experience with Zach and that you would recommend Sullivan Buick GMC [Ocala, FL] for vehicle needs. We appreciate your support and look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

May 12, 2025

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Employee Rating

It was okay. Nothing to write home about. I would still go back for a deal. More

by Davidbergman29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH

May 12, 2025

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you would consider returning to Sullivan Buick GMC [Ocala, FL] for a deal. If there's anything specific we can do to enhance your next visit, please feel free to reach out. We look forward to serving you again! Sincerely, Zachary Ellis Sales Manager

May 10, 2025

Dealership Rating
Employee Rating

Service was good, although I was disappointed in 2 thins; 1) I had a warranty item that they would not fix, said I had to make a second appointment, and bring it back. 2) There is a recall on my vehicle, an More

by magoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2025

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the warranty item and recall on your vehicle. At Sullivan Buick GMC [Ocala, FL], we strive to provide clear communication and efficient service. We understand how important it is to have everything addressed in a timely manner. Please feel free to reach out to us directly to discuss your concerns further, as we value your satisfaction and want to ensure your needs are met. Sincerely, The Sullivan Buick GMC Team

May 04, 2025

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Employee Rating

Very customer friendly, great place to buy your next vehicle or for service, thanks again More

by chambersrod18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Sullivan Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that you found Sullivan Buick GMC [Ocala, FL] to be a friendly place for your vehicle needs. We truly appreciate your support and look forward to assisting you again in the future. Safe travels until then! Sincerely, The Sullivan Buick GMC Team

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