Literally one of the best buying experiences I’ve ever
had! I usually hate car shopping because of the back-and-forth and sometimes feeling taken advantage of—but not at this location! Sean Gruber was my
had! I usually hate car shopping because of the back-and-forth and sometimes feeling taken advantage of—but not at this location! Sean Gruber was my car Sales and Leasing Consultant, and he did everything to get me my dream ride! Princess Mercedes greeted us with such warmth and made us feel comfortable from the moment we met her the first time we visited this location . Sales GM Zack Ellis was incredibly helpful and made sure everything ran smoothly, and Finance Manager Anthony "AJ" Singh broke everything down for us in a way that was easy to understand and made the financing process stress-free.
The entire team made my husband and me feel like not just customers, but family. When they say, “We will take care of you,” they truly mean it! I will definitely be shopping with them again—I am officially a part of the family. I can’t think of any other place I would want to purchase a good, reliable vehicle!
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by SHAKAYLA.FAVORED
Jun 12, 2025 -
Sullivan Buick GMC responded
Thank you so much for your wonderful review, Shakayla! I'm thrilled to hear that your buying experience at Sullivan Buick GMC [Ocala, FL] was one of the best you've ever had. It’s fantastic to know that Sean, Princess, and AJ made you and your husband feel like family throughout the process. We truly strive to provide a stress-free and welcoming experience for all our customers. We can't wait to assist you with your next vehicle purchase. Welcome to the Sullivan Buick GMC family!
Sincerely,
Zachary Ellis
Sales Manager
Sean Gruber was my Sales and Leasing Consultant, and he
did everything to get me my dream ride! Sean has become family to my husband and I. One of the most nicest and genuine people you could meet!
did everything to get me my dream ride! Sean has become family to my husband and I. One of the most nicest and genuine people you could meet!
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by SHAKAYLA.FAVORED
Jun 12, 2025 -
Sullivan Buick GMC responded
Thank you for your kind words, Shakayla! I'm glad to hear that Sean was able to help you and your husband find your dream ride. At Sullivan Buick GMC [Ocala, FL], we strive to create a family-like atmosphere and it's wonderful to know that Sean has made such a positive impact. We hope to see you both again soon! Enjoy your new vehicle!
Sincerely,
Zachary Ellis
Sales Manager
This is my third time perching a vehicle from that
location and they have always exceeded my expectations. Special thanks to Charley and Princess
location and they have always exceeded my expectations. Special thanks to Charley and Princess
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by mike26hill
Verified Customer
Verified Customer
Jun 11, 2025 -
Sullivan Buick GMC responded
Thank you for your amazing review, Mike! We're thrilled to hear that you've had a wonderful experience at Sullivan Buick GMC [Ocala, FL] on your third purchase. Charley and Princess will be delighted to know they made a positive impact on your visits. We truly appreciate your support and look forward to serving you again! Safe travels in your new vehicle!
Sincerely,
Zachary Ellis
Sales Manager
After only two visits to this dealership I have been
pleased by what they have done.
pleased by what they have done.
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by BIRDROB
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2025 -
Sullivan Buick GMC responded
Thank you for sharing your feedback! We're glad you've had a positive experience during your visits to Sullivan Buick GMC [Ocala, FL]. We appreciate your support and look forward to serving you again in the future.
Sincerely, The Sullivan Buick GMC Team
Appreciate all the efficiency Sullivan showed us when
purchasing our vehicle. Our sales person.(Princess Mercedes.) was very patient and helpful and made this experience one of the best we have ever had
purchasing our vehicle. Our sales person.(Princess Mercedes.) was very patient and helpful and made this experience one of the best we have ever had when purchasing a vehicle.
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by CHERYLPRICE5313
Verified Customer
Verified Customer
May 28, 2025 -
Sullivan Buick GMC responded
Thank you, Cheryl! I'm so glad to know about your positive experience with Sullivan Buick GMC [Ocala, FL] and Princess. Our team strives to provide efficient and helpful service. We appreciate your feedback and hope to assist you again in the future.
Sincerely,
Zachary Ellis
Sales Manager
She was great enjoy working with her.
She was so helpful and found a good car at good price.
She was so helpful and found a good car at good price.
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by david.keesling
Verified Customer
Verified Customer
May 19, 2025 -
Sullivan Buick GMC responded
Thank you for your feedback, David! It's great to know that you enjoyed working with our team and found a great car at a good price. At Sullivan Buick GMC [Ocala, FL], we strive to provide exceptional service. We look forward to assisting you again in the future!
Sincerely,
Zachary Ellis
Sales Manager
Good group.
Zach was a pleasure to do business with. I would recommend Sullivan for your vehicle needs.
Zach was a pleasure to do business with. I would recommend Sullivan for your vehicle needs.
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by jeremy@performancecoatingsusa.com
Verified Customer
Verified Customer
May 18, 2025 -
Sullivan Buick GMC responded
Thank you so much, Jeremy! We're glad you had a great experience with Zach and that you would recommend Sullivan Buick GMC [Ocala, FL] for vehicle needs. We appreciate your support and look forward to serving you again in the future!
Sincerely,
Zachary Ellis
Sales Manager
It was okay.
Nothing to write home about. I would still go back for a deal.
Nothing to write home about. I would still go back for a deal.
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by Davidbergman29
Verified Customer
Verified Customer
May 12, 2025 -
Sullivan Buick GMC responded
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you would consider returning to Sullivan Buick GMC [Ocala, FL] for a deal. If there's anything specific we can do to enhance your next visit, please feel free to reach out. We look forward to serving you again!
Sincerely,
Zachary Ellis
Sales Manager
Service was good, although I was disappointed in 2 thins;
1) I had a warranty item that they would not fix, said I had to make a second appointment, and bring it back. 2) There is a recall on my vehicle, an
1) I had a warranty item that they would not fix, said I had to make a second appointment, and bring it back. 2) There is a recall on my vehicle, and service was unaware of the fix, again resulting in me having to bring the vehicle back in.
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by magoodwin
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2025 -
Sullivan Buick GMC responded
Thank you for sharing your experience with us. We appreciate your feedback regarding the warranty item and recall on your vehicle. At Sullivan Buick GMC [Ocala, FL], we strive to provide clear communication and efficient service. We understand how important it is to have everything addressed in a timely manner. Please feel free to reach out to us directly to discuss your concerns further, as we value your satisfaction and want to ensure your needs are met.
Sincerely, The Sullivan Buick GMC Team
Very customer friendly, great place to buy your next
vehicle or for service, thanks again
vehicle or for service, thanks again
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by chambersrod18
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2025 -
Sullivan Buick GMC responded
Thank you for the fantastic review! We're thrilled to hear that you found Sullivan Buick GMC [Ocala, FL] to be a friendly place for your vehicle needs. We truly appreciate your support and look forward to assisting you again in the future. Safe travels until then!
Sincerely, The Sullivan Buick GMC Team