PRINCESS MERCEDES
PRINCESS MERCEDES at Sullivan Buick GMC

PRINCESS MERCEDES

Sales and Leasing Consultant

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.9
45 Reviews
4.9

45 Reviews

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45 Reviews of PRINCESS MERCEDES

February 15, 2026

Dealership Rating
Employee Rating

The process took too long. The appraisal of my truck took far to long. For a 2024 truck. More

by Alauzon
Recommend Dealer
Yes

Other Employees Tagged: PRINCESS MERCEDES

Feb 15, 2026

Alauzon responded

Waiting for Zach Ellis, General Manager to return my call.

February 04, 2026

Dealership Rating
Employee Rating

Great experience, totally recommended. If you want to make business with a serious Dealer the Sullivan is your best choice!! More

by danielcampoverde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2026

Sullivan Buick GMC responded

Thank you for your feedback, Daniel! I am happy to hear you had a great experience with us at Sullivan Buick GMC. Your recommendation means a lot. We appreciate you choosing us and look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

February 02, 2026

Dealership Rating
Employee Rating

We were very impressed with our dealings with Sullivan Buick after having dealt with the dealings at one of the other dealers. More

by DAVIDGIBBS884
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH

Feb 03, 2026

Sullivan Buick GMC responded

Thank you for your positive feedback, David! I am thrilled to hear that you were impressed with your experience at Sullivan Buick GMC. We appreciate you choosing us and look forward to assisting you again in the future! Sincerely, Zachary Ellis Sales Manager

February 01, 2026

Dealership Rating
Employee Rating

Very appreciative of the staff with its friendly atmosphere and ability to be flexible. Genuine caring approach which is a receipt for success.. No issue to hard to tackle on their end . More

by runforfun3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH

Feb 02, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! I'm happy to hear that you appreciated our friendly atmosphere and the genuine care our staff provides. At Sullivan Buick GMC, we strive to tackle any challenges that come our way to ensure a positive experience for our customers. We look forward to seeing you again soon! Sincerely, Zachary Ellis Sales Manager

January 07, 2026

Dealership Rating
Employee Rating

I was on a tight schedule and everyone at Sullivan Buick GMC, worked seamlessly to get the deal done in a timely fashion. Which appreciated very much. More

by williammpitts56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RICH BOUKER, ANTHONY SINGH

Jan 07, 2026

Sullivan Buick GMC responded

Thank you for your kind words, William! I am thrilled to hear that our team at Sullivan Buick GMC was able to assist you efficiently and meet your tight schedule. Your appreciation means a lot to us! We look forward to seeing you again for your future needs. Safe travels! Sincerely, Zachary Ellis Sales Manager

December 21, 2025

Dealership Rating
Employee Rating

Finance section likes to screw you over, taking advantage of buyers is not a good business trait More

by belchaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH

Dec 21, 2025

Sullivan Buick GMC responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the finance section. At Sullivan Buick GMC, we strive to maintain high standards in customer service and ensure a transparent buying experience. I encourage you to reach out to us directly so we can address your concerns further. Your satisfaction is important to us, and we value your input as it helps us improve. Thank you again for your review. Sincerely, Zachary Ellis Sales Manager

November 21, 2025

Dealership Rating
Employee Rating

She was very knowledgeable about the car. We were very impressed with how much she knew about the car. She was very kind and courteous! She helped us unlock our credit rating. More

by joedeeski56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Jones, BRANDON LARGE , Tony RUIZ

Nov 22, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review, Joe! I'm delighted to hear that our team impressed you with their knowledge and courtesy at Sullivan Buick GMC. It’s great to know that we could assist you in unlocking your credit rating as well. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

November 18, 2025

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Employee Rating

It's all about the service dept. Dylan Braden has been my service advisor for yrs at Sullivan Cadillac and now service mgr at GMC. He recommended Princess and she did a fine job. I w More

by paulrose1078
Recommend Dealer
Yes

Other Employees Tagged: PRINCESS MERCEDES

Nov 19, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review, Paul! I am thrilled to hear about your positive experience with Dylan and our service department at Sullivan Buick GMC. It's great to know that we're able to assist you in securing a second key/fob for your 2022 GMC Sierra 1500 Elevation. I truly appreciate your kind words, and we look forward to serving you again in the future. Please don't hesitate to reach out when you need us! Sincerely, Zachary Ellis Sales Manager

October 29, 2025

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Employee Rating

EXCELLENT EXPERIENCE- the entire team was eager to work with us and was very patient to make things happen for us. Even delivered the vehicle several hours away, They did everything to make the deal wor More

by LANDTFLOORING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 29, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience at Sullivan Buick GMC. It’s great to know that our team was eager and patient in making the deal happen for you, even going the extra mile to deliver your vehicle. I truly appreciate your feedback, and we hope to see you again soon! Sincerely, Zachary Ellis Sales Manager

October 20, 2025

Dealership Rating
Employee Rating

Been shopping for a new vehicle for 3 months and at several dealerships but purchased from Sullivan. The sales team treated my wife and I great. Got a good deal on a new 2026 GMC Sierra. Glad I purc More

by stlittle10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DEVIN HAWES

Oct 20, 2025

Sullivan Buick GMC responded

Thank you for your feedback! I am happy to hear that you and your wife had a great experience with our sales team at Sullivan Buick GMC [Ocala, FL]. Congratulations on your new 2026 GMC Sierra! We appreciate your trust in us and look forward to serving you again. Sincerely, Zachary Ellis Sales Manager

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