Brittany Gioielli
Brittany Gioielli at Sullivan Buick GMC

Brittany Gioielli

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

4.8
26 Reviews
4.8

26 Reviews

Write a Review

26 Reviews of Brittany Gioielli

August 10, 2026

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Employee Rating

Gave us a 17k estimate to fix our trucks transmission. Should be absolutely illegal to charge this much money for something. We’re taking it elsewhere to be done for 4k. We thought taking it to GMC dealer More

by alliejportillo
Recommend Dealer
No

Other Employees Tagged: Brittany Gioielli

Aug 11, 2026

Sullivan Buick GMC responded

Thank you for taking the time to provide these details, Allie. We understand that you expected the dealership's repair recommendations and associated costs to give you useful information for making a decision about your truck. The difference between the transmission estimate you received and the quote from another facility, along with your comments about the diagnostic charge and key retrieval process, will be brought to the attention of Sullivan Buick GMC. If you are open to speaking with us, please reach out directly so our team can better understand the circumstances surrounding your visit. We value your feedback and remain committed to providing customers with clear information about recommended repairs and service charges. Sincerely, The Sullivan Buick GMC Team

August 09, 2026

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Sullivan Buick has always been very professional and great to me. Thank you Manager Zach and Jay Tracey for taking care of all of my 2021 Buick Envision needs. You are the best!! More

by PAMEUGENE6059
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis, Jay Tracey

Aug 10, 2026

Sullivan Buick GMC responded

Thank you for your feedback! We’re happy to hear about your positive experience at Sullivan Buick GMC. It’s great to know that Zach and Jay Tracey took excellent care of your 2021 Buick Envision needs. We appreciate your kind words and look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

August 03, 2026

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The service department and manager were the BEST ever! Efficient and polite with great communication. More

by TBRADEN2
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2026

Sullivan Buick GMC responded

Thank you for your review! We greatly appreciate your kind words about our service department and management at Sullivan Buick GMC. It’s great to hear you experienced efficient service and great communication. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

July 26, 2026

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Fast service looked at all my problems. I will have to go back in Monday because my shark fin cover for my antenna has flown off. After checking the internet that is a common problem More

by Danny heeter
Recommend Dealer
Yes

Other Employees Tagged: Debra smith

Jul 26, 2026

Sullivan Buick GMC responded

Thank you for your feedback, Danny! We appreciate you taking the time to share your experience with us at Sullivan Buick GMC. It's great to hear that you received fast service. We understand the issue with the shark fin cover is a common one, and we're here to help you resolve it on your next visit. If you have any further concerns, feel free to reach out to us. Looking forward to seeing you soon! Sincerely, The Sullivan Buick GMC Team

July 26, 2026

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Very slow for me to pay cash for the truck. I had to follow up on the agreed upon repairs. Your price for the displayed bed cover was over 1,000 dollars more than a local retail site. Brandon More

by mphilbin70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lea

Jul 26, 2026

Sullivan Buick GMC responded

Thank you for sharing your experience. We appreciate your positive comments about Brandon and Brittany and understand your concerns regarding your truck purchase, including the time involved with completing the transaction, follow-up on requested repairs, and pricing questions regarding the bed cover. At Sullivan Buick GMC, we strive to provide a smooth purchasing experience and clear information throughout the process. Please don't hesitate to contact us if you would like to discuss this further. We value your input and hope to assist you better in the future. Sincerely, The Sullivan Buick GMC Team

July 22, 2026

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Sullivan team includeing service and sales take great care of my Family and friends. . Thank you to the Sullivan group More

by protrk
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Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis, Camryen Mingee, Alex Deno, Jay Inman , Steven the sales rep great guy

Jul 23, 2026

Sullivan Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience with us. It's wonderful to hear that our team is taking great care of your family and friends. We look forward to serving you all again in the future! Sincerely, The Sullivan Buick GMC Team

July 17, 2026

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The best experience. THANKS TO BRITTANY. Fast service very nice people clean work, I will always bring my truck here. More

by STEVEWILLIAMS2012
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Recommend Dealer
Yes
Jul 18, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review, Steve! We’re thrilled to hear that you had the best experience with us and that Brittany made such a positive impact. At Sullivan Buick GMC, we strive for fast service and a clean environment. We look forward to welcoming you and your truck back again soon! Sincerely, The Sullivan Buick GMC Team

July 15, 2026

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I arrived at 7:30 but service didn’t start until 8:00 am. They finished in 45 minutes which was impressive More

by jandm247
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Recommend Dealer
Yes
Jul 15, 2026

Sullivan Buick GMC responded

Thank you for your feedback! We’re glad that you were impressed with the quick service time at Sullivan Buick GMC. We appreciate you taking the time to share your experience and look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

July 07, 2026

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They are professional and they take care of the customers even if you don’t have an appointment. More

by GLADQUINONES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Deno, Dylan Braden

Jul 07, 2026

Sullivan Buick GMC responded

Thank you for your kind words, Glad! We truly appreciate your feedback and are glad to hear you had a positive experience with our team. Our staff strives to take care of our customers, whether they have an appointment or not. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

July 05, 2026

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We haven’t considered visiting Sullivan Buick gmc for years because of negative attitudes we experienced with employees a few years ago. But this visit really changed our opinion of this dealership. Anyo More

by Bigdaddydooz
Sales Price Transparency
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Recommend Dealer
Yes
Jul 05, 2026

Sullivan Buick GMC responded

Thank you for your thoughtful review! We’re thrilled to hear that your recent visit to Sullivan Buick GMC changed your opinion of our dealership. It’s wonderful to know that Devon and Zach made such a positive impression on you. We appreciate your feedback and are glad you had a pleasant buying experience. Our team looks forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

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