Thorough, professional and friendly.
Courteous, helpful in understanding needs and respecting of opinions. Happy and pleased.
Courteous, helpful in understanding needs and respecting of opinions. Happy and pleased.
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by wagtail10071
Verified Customer
Verified Customer
Other Employees Tagged:
Brittany Gioielli
Sep 21, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We truly appreciate your kind words about our team at Sullivan Buick GMC. It’s great to hear that you found our service to be thorough, professional, and friendly. We look forward to assisting you again in the future!
Sincerely, The Sullivan Buick GMC Team
Completed the job and gave the completed check list my
after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
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by krystlstv
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We are happy to hear that you appreciated our thoroughness and the checklist after your oil change at Sullivan Buick GMC. It’s great to know that you’ve joined the GMC family! We look forward to seeing you again for your next service. Safe travels!
Sincerely, The Sullivan Buick GMC Team
Brittany always does a great job getting met signed in,
service done and checked out
service done and checked out
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by jackm2489
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2026 -
Sullivan Buick GMC responded
Thank you, Jack! We appreciate your feedback and are thrilled to hear that Brittany consistently provides excellent service during your visits to Sullivan Buick GMC. We look forward to seeing you again soon!
Sincerely, The Sullivan Buick GMC Team
The service dept was able to use my info from My OBD to
resolve the issue and I was quite surprised to find out the repair was covered under an emissions warranty that I had never heard of
resolve the issue and I was quite surprised to find out the repair was covered under an emissions warranty that I had never heard of
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by POPANDREW
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
Sullivan Buick GMC responded
Thank you for your feedback! We're glad to hear that our service department was able to effectively resolve your issue using your OBD information and that the repair was covered under the emissions warranty. It's always our goal at Sullivan Buick GMC to provide thorough and helpful service to our customers. We look forward to assisting you again in the future!
Sincerely,
The Sullivan Buick GMC Team
Brittany got me in on short notice and completed the
service in a timely manner and everything was fine.
service in a timely manner and everything was fine.
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by jclemmermen
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
Sullivan Buick GMC responded
Thank you for your positive feedback! We’re glad to hear that Brittany was able to assist you on short notice and that your service experience was smooth and timely. We appreciate your support and look forward to seeing you again at Sullivan Buick GMC!
Sincerely, The Sullivan Buick GMC Team
Brittany is always a pleasure to work with.
Her customer service is exceptional and it is always a great experience when dealing with her. Thank you for having such a nice, capable and profess
Her customer service is exceptional and it is always a great experience when dealing with her. Thank you for having such a nice, capable and professional service advisor handling our repairs.
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by michele.binenti
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Sullivan Buick GMC responded
Thank you for your amazing review, Michele! We’re glad to hear that you had such a positive experience with Brittany at Sullivan Buick GMC. We take pride in having capable and professional team members, and it’s great to know that Brittany provided you with exceptional service. Your kind words mean a lot to us, and we look forward to seeing you again!
Sincerely,
The Sullivan Buick GMC Team
Brittany was thorough , took all info, let me know approx
time service would be complete.
time service would be complete.
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by JUSTBEKIND2016
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We’re glad to hear that Brittany provided you with thorough service and kept you informed about the time your service would be completed. At Sullivan Buick GMC [Ocala, FL], we strive to make every visit a great experience. We look forward to seeing you again!
Sincerely, The Sullivan Buick GMC Team
The customer service team was great and the technician
was very helpful didn’t like the new system to see when things were complete on my phone
was very helpful didn’t like the new system to see when things were complete on my phone
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by rickthepestman
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2026 -
Sullivan Buick GMC responded
Thank you for your feedback, Rick! We’re glad to hear that you had a positive experience with our customer service team and found our technician helpful. Your input regarding the new system is appreciated, as improving the customer experience is always a priority. If you have any more thoughts or suggestions, feel free to reach out to us at Sullivan Buick GMC. We look forward to assisting you again!
Sincerely, The Sullivan Buick GMC Team
Well, I called to get my Escolade serviced.
Cadillac was too busy, so they took it to the GMC division. I needed a tire sensor rotation and anti-lock brake service. After two days, I was told t
Cadillac was too busy, so they took it to the GMC division. I needed a tire sensor rotation and anti-lock brake service. After two days, I was told the tires are 8 years old
. After 3 days, I was told they would not change the sensors, and the anti-lock brake light would not come on. Ok, they said I need a new stabilizer bar, which I approved. In addition, they wouldn't even rotate the tires; they gave me a quote of 1900-plus for new tires.
Nothing was done; 500 dollars later, I had a new Stabilizer bar.
next day took the auto to Firestone they put new sensors in and rotated the tires !!!!!!
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by ronblum12
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Sullivan Buick GMC responded
Thank you for sharing your experience with us, Ron. We understand your concerns regarding the service provided for your Escalade. It’s important to us that our customers receive thorough and satisfactory service, and we appreciate your feedback.
We would like to encourage you to reach out to us directly so we can discuss your experience in more detail. Your satisfaction is important, and we want to ensure that we uphold our standards of excellence.
Thank you again for your feedback. We hope to hear from you soon.
Sincerely, The Sullivan Buick GMC Team
I have been treated with A-1 service since I purchased my
Canyon from Sullivan. I am in the market for a full-size truck but will wait until Sullivan finds what I am looking for. The reason is because of all
Canyon from Sullivan. I am in the market for a full-size truck but will wait until Sullivan finds what I am looking for. The reason is because of all of the people at Sullivan especially Brittany in service.
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by swimwise58
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you’ve received A-1 service since purchasing your GMC Canyon from Sullivan. It’s great to know that Brittany and our team have made such a positive impression on you. We look forward to helping you find the perfect full-size truck when you’re ready. Please don’t hesitate to reach out when you’re ready to explore your options. Our team appreciates your trust in us!
Sincerely, The Sullivan Buick GMC Team
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