Pablo Garcia
Pablo Garcia at Santa Cruz Toyota

Pablo Garcia | Page 2

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.6
145 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

145 Reviews

Write a Review

145 Reviews of Pablo Garcia

October 08, 2026

Dealership Rating
Employee Rating

Pablo was extremely helpful in making sure both my vehicle and myself were well taken care of. I appreciate the cleanliness and the accommodations of the waiting area. More

by lydia11
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Oct 08, 2026

Santa Cruz Toyota responded

Knowing that Pablo ensured both you and your Highlander were well cared for during service is rewarding. We’re also pleased you appreciated our clean, comfortable waiting area.

October 02, 2026

Dealership Rating
Employee Rating

Friendly and clean dealership, Went above and beyond on accessory installation. Vehicle was ready as promised. Will return for future maintenance. More

by frugalshopper42gl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Santa Cruz Toyota responded

Knowing the accessory installation on your Toyota RAV4 exceeded expectations and that your vehicle was ready as promised is rewarding. Pablo and our service team look forward to assisting you with future maintenance.

October 01, 2026

Dealership Rating
Employee Rating

Great Great, helpful, clear explanation , appreciated updates the service was great and I will be coming back More

by thalia
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Oct 01, 2026

Santa Cruz Toyota responded

Knowing that our clear explanations and updates made the service on your Toyota Sienna go smoothly is rewarding. Your decision to come back means a great deal to our service team.

September 30, 2026

Dealership Rating
Employee Rating

This is not a. New dealership for me. You also service my Corolla Always great service More

by Suquie
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Oct 01, 2026

Santa Cruz Toyota responded

We appreciate the five stars and your business!

September 29, 2026

Dealership Rating
Employee Rating

Needed urgent service, no parts available, have to wait 6 days with no brakes and a broken windshield More

by doctortallman
Recommend Dealer
No

Other Employees Tagged: Pablo Garcia

Sep 30, 2026

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to contact me. - Simon Bachir, General Manager, simonb@santacruztoyota.com

September 29, 2026

Dealership Rating
Employee Rating

Car was in for dead 12V battery. (Many Prius Prime owners online experience this.) I was given a loaner car for 3 days (thank you) and they weren't able to find any issues. 3 days la More

by ngoehring
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 30, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

September 29, 2026

Dealership Rating
Employee Rating

Very gently, that was fast, and he got me patience, because I don't speak English More

by none41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Jacob, Mark Schultz

Sep 29, 2026

Santa Cruz Toyota responded

Knowing that our team’s patience made you comfortable means a great deal to us. We’re glad the service on your Toyota Corolla was fast and gentle.

September 28, 2026

Dealership Rating
Employee Rating

Friendly, knowledgeable and very concerning. I'm very happy maintaining my auto with Toyota. And will continue to return for maintenance. More

by nking5321
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 29, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

September 24, 2026

Dealership Rating
Employee Rating

I was happy with the recommendation that I not get a shuttle, since the work would be done in an hour and a half. It was, and I was on my way. My free services had run out, but I felt I was charged a fa More

by aliliam
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 24, 2026

Santa Cruz Toyota responded

Knowing that you found skipping the shuttle helpful means a lot to our service team. Pablo is pleased we could complete the service on your bZ4X in about an hour and a half and at a fair price for you.

September 24, 2026

Dealership Rating
Employee Rating

Extremely professional and willing to fix other items outside the original appointment No I Ok More

by ryankalskemccormack
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 24, 2026

Santa Cruz Toyota responded

We’re glad our team could go above and beyond to address those extra items on your Tundra. Your recognition of our professionalism means a great deal to our service department.

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