Pablo Garcia
Pablo Garcia at Santa Cruz Toyota

Pablo Garcia | Page 2

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.6
137 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.6

137 Reviews

Write a Review

137 Reviews of Pablo Garcia

September 24, 2026

Dealership Rating
Employee Rating

I was happy with the recommendation that I not get a shuttle, since the work would be done in an hour and a half. It was, and I was on my way. My free services had run out, but I felt I was charged a fa More

by aliliam
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 24, 2026

Santa Cruz Toyota responded

Knowing that you found skipping the shuttle helpful means a lot to our service team. Pablo is pleased we could complete the service on your bZ4X in about an hour and a half and at a fair price for you.

September 24, 2026

Dealership Rating
Employee Rating

Extremely professional and willing to fix other items outside the original appointment No I Ok More

by ryankalskemccormack
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 24, 2026

Santa Cruz Toyota responded

We’re glad our team could go above and beyond to address those extra items on your Tundra. Your recognition of our professionalism means a great deal to our service department.

September 23, 2026

Dealership Rating
Employee Rating

I was told I would get a phone call and update on my car. I never received it. I knew the dealership closed at six. I went over at 5:45 and was told that there was another thing that my car needed and to sta More

by janetcrosse
Recommend Dealer
No

Other Employees Tagged: Pablo Garcia

Sep 23, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share this. We are sorry you had a less than outstanding experience. I would like to speak with you so we can correct this. Please reach out at your earliest availability! - Simon Bachir, General Manager, simonb@santacruztoyota.com

September 22, 2026

Dealership Rating
Employee Rating

Staff isn’t super helpful. When asked about essential service items they just gave my a an oil change after originally quoting $2,500 worth of work. More

by johncaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2026

Santa Cruz Toyota responded

We appreciate you sharing this with us. We strive to provide our customers with 5-star service, and we would like to speak with you to correct any issues. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

September 22, 2026

Dealership Rating
Employee Rating

Excellent customer service! I feel grateful to have a dealership to work with that I trust. More

by elisarichards185
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 22, 2026

Santa Cruz Toyota responded

Knowing that the service on your Toyota Prius earned your trust means a lot to our service department. Thank you for trusting us with your Prius.

September 21, 2026

Dealership Rating
Employee Rating

Good service, good appetizers, comfortable and competitive. competitive compared to other dealers, and better service More

by mario.v.n
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 22, 2026

Santa Cruz Toyota responded

Thank you so much for the great review! Our team looks forward to seeing you again.

September 20, 2026

Dealership Rating
Employee Rating

Consistently excellent sales and service experiences at Santa Cruz Toyota! We are a two Toyota vehicle family and get all our service there. Great people at a great dealership! More

by wwadlow
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 20, 2026

Santa Cruz Toyota responded

Knowing that our sales and service consistently meet your expectations means a lot to our team. We’re honored to care for both of your Toyotas, especially your Camry Hybrid. Your praise of our people and our dealership means a great deal to us.

September 18, 2026

Dealership Rating
Employee Rating

Everyone was friendly and nice and knew how to do their job. The dealership was nice and clean and had plenty of seating. More

by sheilas0819
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 19, 2026

Santa Cruz Toyota responded

Your praise for our friendly, capable staff and our clean facility with plenty of seating is greatly appreciated. Hearing that our service team could deliver that experience for your Corolla means a lot to us.

September 09, 2026

Dealership Rating
Employee Rating

Fast and great service The fact the i can leave ny car early in the morning then i get a phone call with suggestions on repairs.then a couple hrs later my car its ready I give 5 out of 5 More

by m-marcelino
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 09, 2026

Santa Cruz Toyota responded

Hearing that you could drop off your Honda Accord Hybrid early and receive prompt repair suggestions means a lot to our service team. Our team is pleased we could have it ready within hours, and we appreciate the 5-star rating.

September 07, 2026

Dealership Rating
Employee Rating

Great I always have great service at Santa cruz Toyota John. I finally sold my Tacoma, which I was not happy with and got back into a Lexus More

by kirkdicicco
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Sep 07, 2026

Santa Cruz Toyota responded

Hearing that you always receive excellent care for your Lexus RX 350h means a great deal to our service team. Pablo and our service team appreciate your loyalty and are here for you whenever you need us.

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