Pablo Garcia

They were friendly professional and got the job done quick ?? I like santa cruz toyota quick ?? I like santa cruz toyota More

by leopatrickcolgan Verified Customer Verified Customer

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Attentive, good service Explained services needed, gave options and approximated cost of services set appointments options and approximated cost of services set appointments More

by raulgsan Verified Customer Verified Customer

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Always good Easy to schedule. Costs upfront. Nice people. Convenient. Always a pleasure Will be back Costs upfront. Nice people. Convenient. Always a pleasure Will be back More

by scottglenz Verified Customer Verified Customer

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No nonsense, quick, quality, effective, and a solid welcoming experience. And I love your coffee machine welcoming experience. And I love your coffee machine More

by theschnack Verified Customer Verified Customer

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Great customer service. My service was done in a timely matter. Great customer service. My service was done in a timely matter. My service was done in a timely matter. Great customer service. My service was done in a timely matter. More

by iampablog87 Verified Customer Verified Customer

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I've been coming to Toyota Santa Cruz for years and always had excellent service. The way I was handled that day was to say the least disheartening. I scheduled an appointment. I came in and was told t always had excellent service. The way I was handled that day was to say the least disheartening. I scheduled an appointment. I came in and was told they were down three texts and it would be three hours. Why would you schedule an appointment for someone knowing that they would be sitting there waiting for their vehicle for three hours? Unacceptable to me my time is valuable as well. I think Pablo could have come across a little bit more delicate. I know it's not his fault, but I felt he could've handled it with more finesse. Maybe it was an off day for him I'm hoping. I can tell you one thing I will never schedule again unless I know Hunter is there. Hunter goes the ExtraMile and it's always strives for excellent customer service something that the other service advisor should learn from. More

by pinatellilori Verified Customer Verified Customer

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Great service provided in a timely manner. Thanks again for the great service provided in a timely manner. Thanks again for the great service provided in a timely manner. More

by PJS Verified Customer Verified Customer

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The staff was very helpful and knowledgeable. Pablo Garcia explained what my vehicle issues were and what they needed to do to resolve the issues. I will continue to go and recommend this dealer Pablo Garcia explained what my vehicle issues were and what they needed to do to resolve the issues. I will continue to go and recommend this dealership for their customer service team as well as their technician team. More

by hwnbananaman Verified Customer Verified Customer

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Have made 2 trips to the dealership for a key fob. Hesitate to make a third trip Hesitate to make a third trip More

by luoar Verified Customer Verified Customer

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Consistent poor customer service when we bring our car into the service department. Reps are grumpy. We brought our daughter's car in also a few weeks ago and had the same bad experience. into the service department. Reps are grumpy. We brought our daughter's car in also a few weeks ago and had the same bad experience. More

by lwatkins3 Verified Customer Verified Customer

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