Pablo Garcia
Pablo Garcia at Santa Cruz Toyota

Pablo Garcia

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.5
105 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

21 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.5

105 Reviews

Write a Review

105 Reviews of Pablo Garcia

August 11, 2026

Dealership Rating
Employee Rating

Was it the bound of limitations what they were allowed to do their excellent organization that I can highly recommend More

by michaelanewman61
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Aug 12, 2026

Santa Cruz Toyota responded

We appreciate the review and your business. Our team is here for any future needs.

August 11, 2026

Dealership Rating
Employee Rating

Smooth and efficient The service department is run with great care and knowledge.Loved the text message to keep you updated. More

by lambert58ps
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Aug 11, 2026

Santa Cruz Toyota responded

Your mention of our text message updates underlines our commitment to keeping you informed during service. Hearing that the service on your Toyota Tacoma felt seamless and efficient thanks to our team’s expertise means a lot to us.

August 06, 2026

Dealership Rating
Employee Rating

Ya had a nive ride on the shuttle quick service on time safe ride thanks More

by Crazydago12
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Aug 06, 2026

Santa Cruz Toyota responded

Your note about the comfortable shuttle ride and prompt service on your Toyota Crown Signia reflects our focus on convenience and reliability. Your kind words and five-star rating mean a lot to our team.

August 05, 2026

Dealership Rating
Employee Rating

Paid $125 for diagnostic test after my daughter's truck died on the side of the road. The test found nothing wrong, then it completely died a few days later. The repair cost was over $1300. The initial tes More

by gmanako
Recommend Dealer
No

Other Employees Tagged: Pablo Garcia

Aug 07, 2026

Santa Cruz Toyota responded

We appreciate you sharing this with us. We strive to provide our customers with 5-star service, and we would like to speak with you to correct any issues. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

July 31, 2026

Dealership Rating
Employee Rating

Quick and affordable service. Will return for future services. Quick and affordable service. Clean waiting room and great amenities. More

by iampablog87
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Jul 31, 2026

Santa Cruz Toyota responded

Thank you so much for taking the time to share this with us! We look forward to your next visit!

July 28, 2026

Dealership Rating
Employee Rating

Attendant/clerk knowledgeable in work to be completed and vehicle work was completed in approximate time given. More

by partyliteliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Santa Cruz Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 20, 2026

Dealership Rating
Employee Rating

Great customer care and service every time They get the work done timely and reliable service More

by lisascheufler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Santa Cruz Toyota responded

Hearing that your Toyota Camry benefits from prompt, reliable care every time brightens our day. Pablo and the team appreciate your confidence in us and look forward to supporting you again.

July 19, 2026

Dealership Rating
Employee Rating

Drew is the best mechanic Drew deserves a raise because of his performance Drew Kilik More

by falkkaili
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Jul 19, 2026

Santa Cruz Toyota responded

Knowing that our technician delivered exceptional service on your Toyota Prius is wonderful to hear. Pablo and our team appreciate your five-star review. We look forward to assisting you again.

July 17, 2026

Dealership Rating
Employee Rating

I was glad that they could sort out the problems with my ABS on my 2024 Corolla Cross Hybrid. I was pleased that Pablo arranged for me to have a rental car at no cost to myself while my car was getting fixe More

by Osmar72
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Jul 17, 2026

Santa Cruz Toyota responded

It’s great to hear your ABS issue on the 2024 Corolla Cross Hybrid was resolved, and we appreciate your patience during the ten-day repair. We’re glad Pablo could arrange a rental at no cost. Thank you for the five-star rating, and let us know if we can help in the future.

July 15, 2026

Dealership Rating
Employee Rating

Pablo was not very good at communicating. What the charges were what I was being charged. I was coming in for the routine maintenance. He did not specify I was getting charged for the brake f More

by mysticthoughts78
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Jul 16, 2026

Santa Cruz Toyota responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to contact me at your earliest opportunity. - Simon Bachir, General Manager, simonb@santacruztoyota.com

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