Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Pablo Garcia
Pablo Garcia at Santa Cruz Toyota

Pablo Garcia

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.6
145 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

145 Reviews

Write a Review

145 Reviews of Pablo Garcia

November 05, 2026

Dealership Rating
Employee Rating

I was happy with the service And being able to return home quickly. Good Bye More

by alsehorn
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Print

November 03, 2026

Dealership Rating
Employee Rating

Friendly knowledgeable efficient Very nice facility staff was friendly Pablo was knowledgeable Charles was a safe driver More

by Courtneysien
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Print
Nov 03, 2026

Santa Cruz Toyota responded

We’re glad you found Pablo well informed and felt safe with our driver during your Toyota Tundra service visit. Your kind words about our welcoming staff, efficient service, and facility mean a lot to our team.

November 03, 2026

Dealership Rating
Employee Rating

Friendly service in a timely manner. I have no complaints. Good job. ?? Keep up the good work. ?? More

by usscruzn
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Print
Nov 03, 2026

Santa Cruz Toyota responded

We're pleased our team made your Honda CR-V service visit pleasant and efficient. Thank you for the encouragement and five star rating.

November 01, 2026

Dealership Rating
Employee Rating

Did not live up to my expectations. An oil change and tire rotation should not have taken five hours to complete, specifically when promised it would take a couple of hours. More

by hb401234
Recommend Dealer
No

Other Employees Tagged: Pablo Garcia

Print
Nov 02, 2026

Santa Cruz Toyota responded

Our team aims to provide 5-star service to every customer and strives to be a service team our customers can count on. We are sorry that you left feeling less than satisfied and we would like to speak with you so we can properly address this situation. Please reach out at your earliest convenience. - Simon Bachir, General Manager, simonb@santacruztoyota.com

October 30, 2026

Dealership Rating
Employee Rating

Upsold $160 alignment on 11,000mile car, no before/after data. Won’t return /recommend. More

by pamhudson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 02, 2026

Santa Cruz Toyota responded

We are sorry that you were less than satisfied with your experience. If you would like to discuss this further, please reach out. - Simon Bachir, General Manager, simonb@santacruztoyota.com

October 24, 2026

Dealership Rating
Employee Rating

Making my appointment was super easy and when I got to the service area someone was there to help me right away, More

by c_heenan
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Print
Oct 24, 2026

Santa Cruz Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Santa Cruz Toyota are glad to have you as a customer.

October 19, 2026

Dealership Rating
Employee Rating

Good all around No No No This is annoying to demand word length Bye bye More

by davemackay55
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Print
Oct 19, 2026

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! See you next time.

October 17, 2026

Dealership Rating
Employee Rating

Setting up the appointment through Pablo was super easy and it was great to have the option to service the car on Saturday. More

by scottsvalleyw
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Print
Oct 17, 2026

Santa Cruz Toyota responded

Knowing that scheduling your appointment through Pablo was effortless means a lot to our service team. Our team is pleased we could offer a Saturday service slot for your Toyota RAV4 Plug-In Hybrid.

October 15, 2026

Dealership Rating
Employee Rating

Excellent The experience was excellent! Everyone treated me kindly with respect and no high pressure for additional service More

by danerobbins
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Print
Oct 15, 2026

Santa Cruz Toyota responded

Knowing the service on your Toyota 4Runner felt respectful and free of pressure is truly rewarding. Your feedback about our no-pressure approach means a lot to our service team.

October 09, 2026

Dealership Rating
Employee Rating

Brought my car in without an appointment. I was promptly greeted by Pablo. My car was quickly serviced and I was back on the road. More

by iampablog87
Recommend Dealer
Yes

Other Employees Tagged: Pablo Garcia

Print
Oct 09, 2026

Santa Cruz Toyota responded

We’re glad you could come by without an appointment and be back on the road quickly. Knowing Pablo’s prompt greeting and the efficient service on your bZ4X made your day easier means a lot to our team.

1
2
...
15

Dealership Inventory (174 Vehicles)

new 2026 Toyota Sequoia car, priced at $89,198
2026 Toyota Sequoia
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
$89,198
View Details
new 2026 Toyota Sequoia car, priced at $69,807
2026 Toyota Sequoia
new
Lunar Rock exterior
Automatic
Four-wheel Drive
$69,807
View Details
new 2027 Toyota Prius car, priced at $29,883
2027 Toyota Prius
new
Gray exterior
Automatic
Front-wheel Drive
$29,883
View Details
new 2027 Toyota Corolla car, priced at $23,577
2027 Toyota Corolla
new
Celestite exterior
Automatic
Front-wheel Drive
$23,577
View Details
new 2027 Toyota Prius Plug-In Hybrid car, priced at $43,936
2027 Toyota Prius Plug-In Hybrid
new
Cutting Edge exterior
Automatic
Front-wheel Drive
$43,936
View Details
new 2026 Toyota Tacoma car, priced at $57,958
2026 Toyota Tacoma
new
Ice exterior
Automatic
Four-wheel Drive
$57,958
View Details
View All Inventory