Pam Birdsell
Pam Birdsell at Westown Ford Lincoln

Pam Birdsell

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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5.0
270 Reviews
5.0

270 Reviews

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270 Reviews of Pam Birdsell

June 08, 2025

Dealership Rating
Employee Rating

I can always trust the people I deal with. The sales staff, service advisors and mechanics. They are all very professional and treat me like a customer, not just a sale or money spent on maint More

by sjfdlieu7
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2025

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Very helpful. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others. More

by mpa1419
Purchase Time
Recommend Dealer
Yes

June 05, 2025

Dealership Rating
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We used X-Plan pricing and financed elsewhere. Transaction was error free and fast. Nothing bad to report More

by bowtiebud313
Sales Price Transparency
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller

June 03, 2025

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Westown service department is always ready to serve my needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and More

by Jack Hull
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Recommend Dealer
Yes

May 27, 2025

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I felt respected and confident in the decision to use Westown as soon as the process started. The staff communicated well and the transaction went as planned. Highly recommend this team. More

by kale
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell, Wade Muller , Zander Ayton

May 25, 2025

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Great service in a polite and professional manner! Highly recommend Westown Ford for purchasing a vehicle and continued servicing vehicles! More

by kathleenblakeley
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Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell, Jeremy Kaufmann , Wade Muller

May 24, 2025

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They were easy to talk to. Very in formidable and showed me exactly what was wrong. So I knew I was not buying parts I didn’t need. More

by Foxman80
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann

May 19, 2025

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Vicki made our vehicle purchase so pleasant. She is a wonderful person. I will be back and I have already recommended her to friends. Vicki, please keep being you girl! You rocked it. More

by bkumek
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vicki Loughary

May 12, 2025

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The service department was on time and provided a shuttle to where I needed to be. When I returned the car was ready to go. Thank you. More

by trish8
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann, NIck Xamis

May 03, 2025

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Friendly prompt and professional service was provided at my convenience . Very knowledgeable and responsive to my needs . More

by cyording
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Recommend Dealer
Yes
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