Pam Birdsell
Pam Birdsell at Westown Ford Lincoln

Pam Birdsell

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.9
277 Reviews
4.9

277 Reviews

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277 Reviews of Pam Birdsell

August 26, 2025

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Zander will work his butt off to find you the right car truck or suv and to seal the deal highly recommend great service and value for the buck More

by eddie.mokrzycki1983
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie , Zander

August 17, 2025

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Thank you with the help on purchasing our car. Also for the help with the extended warranty. More

by davelb4
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Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey

August 05, 2025

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So far it’s good, very helpful and accommodating. Looking forward to dealing with all again More

by jakester64
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Trade-in Experience
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Recommend Dealer
Yes

August 01, 2025

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Professional scripted operations and very courtesy it’s all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. More

by Riordanjohnjr
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye

July 27, 2025

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Professional group that knows what they are doing. Made the car buying process very easy! More

by Lhlavacek
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Recommend Dealer
Yes

Other Employees Tagged: Peter Kokinias

July 20, 2025

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I hadnt purchased a vehicle in over 10 years. My son, Hayden Helton, told me to work with Corey. Corey is very good at his job and a 10 out of 10 in customer service. And we can't forget and Pam More

by bsettles
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Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey

June 21, 2025

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Employee Rating

We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she More

by Celia Marie
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell, Vicki Loughary, Jeremy Kaufmann, Cierra Burns, Jeff Dawdy , Cierra Burns, Michael in Service Dept…

June 08, 2025

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I can always trust the people I deal with. The sales staff, service advisors and mechanics. They are all very professional and treat me like a customer, not just a sale or money spent on maint More

by sjfdlieu7
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Workmanship
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Service Communication
Recommend Dealer
Yes

June 07, 2025

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Very helpful. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others. More

by mpa1419
Purchase Time
Recommend Dealer
Yes

June 05, 2025

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Employee Rating

We used X-Plan pricing and financed elsewhere. Transaction was error free and fast. Nothing bad to report More

by bowtiebud313
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller

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