Pam Birdsell | Page 13
Finance Manager
Westown Ford Lincoln
1312 West Morton Avenue
Jacksonville, IL 62650
303 Reviews
Write a Review303 Reviews of Pam Birdsell
September 16, 2023
It was a pleasure working with Cierra. Finance was very helpful too! I would recommend your business. Finance was very helpful too! I would recommend your business. More
Other Employees Tagged: Cierra Burns
September 14, 2023
This dealer and salesman were perfect examples of once they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a v they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a vehicle. A couple days after driving the vehicle home for the first time the low tire light come on. I called salesman and he said to bring to the dealer and they would look at it.All they did was put air in the tire and salesman blamed it on the vehicle sitting on the lot for awhile. Bogus! I found a nail in the tire the next night. So they didn’t look to hard to find cause for air loss. When a mechanic fixed the tire for us, upon further inspection he found out that the tire had cracking going on in the grooves between the treads. I called the salesman and told him about the cracking. He told us to bring it in and he and the service manager would take a look at it. I knew from the start that I wouldn’t have a shot in this dispute but thought I’d give it a shot. After waiting 20-30 minutes for an outcome, the service manager tells me that cracking is cosmetic and should be safe to drive. Tell me a car with 26,500 miles should have tires with cracking going on. Bogus! He didn’t care! It wasn’t his wife driving it. So there is the proof that they don’t care after they get their money. I definitely do not recommend the dealership or the salesman. They are out for one thing $$$. This is the second time I’ve had an issue with salesman but thought I’d give him a second chance. Wrong choice! More
Other Employees Tagged: Kevin MacKenzie, Corey Grinkey , Brad Baptist-no stars
September 12, 2023
I love the sales and service department. They are are always very friendly and take care of you They are are always very friendly and take care of you More
Other Employees Tagged: Jim Birdsell, Kevin MacKenzie, Daniel Frye, NIck Xamis, Jeff Dawdy , Sierra Daniels, Jeremy Kaufmann, Sale’s Peter
August 17, 2023
A+ Not much more to say for this rating. I don’t much more a I don’t much more a More
Other Employees Tagged: Jim Birdsell, Kevin MacKenzie, Vicki Loughary, Daniel Frye
August 04, 2023
I have no problem with the salesman or with Westown Ford every one was helpful. every one was helpful. More
Other Employees Tagged: Wade Muller
August 04, 2023
I couldn’t be happier with everyone at Westown Ford. Peter Kokinias is the best . I just love my blue Bronco !!!!! Peter Kokinias is the best . I just love my blue Bronco !!!!! More
Other Employees Tagged: Peter Kokinias
August 01, 2023
Friendly staff. They qent the extra mile to figure out all the special programs available for pur purchase. They qent the extra mile to figure out all the special programs available for pur purchase. More
Other Employees Tagged: Wade Muller
August 01, 2023
The purchase of my new car was a smooth easy process, Corey was friendly and polite Corey was friendly and polite More
Other Employees Tagged: Corey Grinkey
July 30, 2023
Vicky was very accommodating and pleasant to work with- not pushy. The deal was done very fast - one afternoon- someone in the dealership had been driving the car- they cleaned it up the best they could o not pushy. The deal was done very fast - one afternoon- someone in the dealership had been driving the car- they cleaned it up the best they could on short notice. My car was older model and my husband had been using as a work truck so it was passable but needed a deep clean before being sold . I was very pleased with Vicky and the ease of sale. I will use the dealership for service on the auto. More
Other Employees Tagged: Vicki Loughary
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