Pam Birdsell | Page 13

I always have great service when I come there. Jeremy listened carefully and then followed through. Really upbeat and friendly. My tire was fixed in less than 30 minutes. Very pleased. Thank you s Jeremy listened carefully and then followed through. Really upbeat and friendly. My tire was fixed in less than 30 minutes. Very pleased. Thank you so much. More

by beard.lynne Verified Customer Verified Customer

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Great experience. Vicki is kind, caring, thoughtful and so upbeat! I would definitely recommend. Excellent! Vicki is kind, caring, thoughtful and so upbeat! I would definitely recommend. Excellent! More

by dkmmm5 Verified Customer Verified Customer

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Peter and the staff at Westown have always been fair, straightforward, and done everything they can to make a deal work, and the service has always been top notch. straightforward, and done everything they can to make a deal work, and the service has always been top notch. More

by rocky23 Verified Customer Verified Customer

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It was a great experience. Cierra and the rest of the staff were awesome. This my 3rd vehicle from Westown Ford. Cierra and the rest of the staff were awesome. This my 3rd vehicle from Westown Ford. More

by marla5 Verified Customer Verified Customer

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Wade made it easy for us! ! He listened to what we wanted and showed us exactly that...what we wanted. Thanks Wade!! ! He listened to what we wanted and showed us exactly that...what we wanted. Thanks Wade!! More

by Cris Verified Customer Verified Customer

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Came in Looking for a used car. I had inquired about it over the internet, Peter reached out to me, he was my salesman when I bought an Explorer in 2020. I came into the dealership I had inquired about it over the internet, Peter reached out to me, he was my salesman when I bought an Explorer in 2020. I came into the dealership took it out for a test drive and decided that was the vehicle we needed. Peter is very caring and very appreciative with me and my wife. The buying process was fast and easy and was out the door in 90 minutes. I did have to come back and visit the service department for a programming update. Service department was friendly as usual and had me on the way in minutes. Business office was polite and made everything easy. I thank Peter for all he has done and look forward to the next time I need a vehicle. Westtown Ford has always been great to work with. More

by sjfdlieu7 Verified Customer Verified Customer

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It was a pleasure working with Cierra. Finance was very helpful too! I would recommend your business. Finance was very helpful too! I would recommend your business. More

by ballbabe61 Verified Customer Verified Customer

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This dealer and salesman were perfect examples of once they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a v they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a vehicle. A couple days after driving the vehicle home for the first time the low tire light come on. I called salesman and he said to bring to the dealer and they would look at it.All they did was put air in the tire and salesman blamed it on the vehicle sitting on the lot for awhile. Bogus! I found a nail in the tire the next night. So they didn’t look to hard to find cause for air loss. When a mechanic fixed the tire for us, upon further inspection he found out that the tire had cracking going on in the grooves between the treads. I called the salesman and told him about the cracking. He told us to bring it in and he and the service manager would take a look at it. I knew from the start that I wouldn’t have a shot in this dispute but thought I’d give it a shot. After waiting 20-30 minutes for an outcome, the service manager tells me that cracking is cosmetic and should be safe to drive. Tell me a car with 26,500 miles should have tires with cracking going on. Bogus! He didn’t care! It wasn’t his wife driving it. So there is the proof that they don’t care after they get their money. I definitely do not recommend the dealership or the salesman. They are out for one thing $$$. This is the second time I’ve had an issue with salesman but thought I’d give him a second chance. Wrong choice! More

by mailman53 Verified Customer Verified Customer

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I love the sales and service department. They are are always very friendly and take care of you They are are always very friendly and take care of you More

by Gmeier Verified Customer Verified Customer

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Jeremy took care of all of my questions. All of your employees are great. Thank you very much, the other customers were very nice. All of your employees are great. Thank you very much, the other customers were very nice. More

by maryjane Verified Customer Verified Customer

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