Pam Birdsell
Pam Birdsell at Westown Ford Lincoln

Pam Birdsell | Page 5

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.9
309 Reviews
4.9

309 Reviews

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309 Reviews of Pam Birdsell

June 07, 2025

Dealership Rating
Employee Rating

Very helpful. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others. More

by mpa1419
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell, Wade Muller , Jeremy Kaufmann

June 05, 2025

Dealership Rating
Employee Rating

We used X-Plan pricing and financed elsewhere. Transaction was error free and fast. Nothing bad to report More

by bowtiebud313
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller

June 03, 2025

Dealership Rating
Employee Rating

Westown service department is always ready to serve my needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and More

by Jack Hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 27, 2025

Dealership Rating
Employee Rating

I felt respected and confident in the decision to use Westown as soon as the process started. The staff communicated well and the transaction went as planned. Highly recommend this team. More

by kale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell, Wade Muller , Zander Ayton

May 25, 2025

Dealership Rating
Employee Rating

Great service in a polite and professional manner! Highly recommend Westown Ford for purchasing a vehicle and continued servicing vehicles! More

by kathleenblakeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell , Jeremy Kaufmann, Wade Muller

May 24, 2025

Dealership Rating
Employee Rating

They were easy to talk to. Very in formidable and showed me exactly what was wrong. So I knew I was not buying parts I didn’t need. More

by Foxman80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann

May 19, 2025

Dealership Rating
Employee Rating

Vicki made our vehicle purchase so pleasant. She is a wonderful person. I will be back and I have already recommended her to friends. Vicki, please keep being you girl! You rocked it. More

by bkumek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Loughary

May 12, 2025

Dealership Rating
Employee Rating

The service department was on time and provided a shuttle to where I needed to be. When I returned the car was ready to go. Thank you. More

by trish8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: NIck Xamis , Jeremy Kaufmann

May 03, 2025

Dealership Rating
Employee Rating

Friendly prompt and professional service was provided at my convenience . Very knowledgeable and responsive to my needs . More

by cyording
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie , Jeremy Kaufmann

April 23, 2025

Dealership Rating
Employee Rating

Professional Dealership which goes above and beyond what is expected Sal es lady VIckie and financial were both great. More

by dodge742011 Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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