Pam Birdsell | Page 4

Vicki made our vehicle purchase so pleasant. She is a wonderful person. I will be back and I have already recommended her to friends. Vicki, please keep being you girl! You rocked it. She is a wonderful person. I will be back and I have already recommended her to friends. Vicki, please keep being you girl! You rocked it. More

by bkumek Verified Customer Verified Customer

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The service department was on time and provided a shuttle to where I needed to be. When I returned the car was ready to go. Thank you. to where I needed to be. When I returned the car was ready to go. Thank you. More

by trish8 Verified Customer Verified Customer

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Friendly prompt and professional service was provided at my convenience . Very knowledgeable and responsive to my needs . my convenience . Very knowledgeable and responsive to my needs . More

by cyording Verified Customer Verified Customer

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Professional Dealership which goes above and beyond what is expected Sal es lady VIckie and financial were both great. is expected Sal es lady VIckie and financial were both great. More

by dodge742011 Don Verified Customer Verified Customer

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FRIENDLY STAFF Very smart and up to knowledge about the details of the Ford. .Also Can I have her phone number . the details of the Ford. .Also Can I have her phone number . More

by tl_schou Verified Customer Verified Customer

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Cierra and your team were amazing to work with. Friendly and helpful. Would recommend to friends and family to shop there Friendly and helpful. Would recommend to friends and family to shop there More

by bedtka99_03 Verified Customer Verified Customer

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Super service from both Cierra and repeat service from Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for oil changes. If not for Cierra’s and Vicki’s assisting us with that it would have greatly influenced this purchase. Also when asking about the price of the truck a price was quoted as at sat on the lot. When it came to finalizing the sale there was a charge for some safety braking light they added. Looks to me like we were charged twice for the aftermarket add on. Once on the lot and again at closing. Other than these two things they made the sale pleasant. More

by croberts19 Verified Customer Verified Customer

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The whole team did a great job resolving a tire balance issue on our new Aviator. Thank You Westown issue on our new Aviator. Thank You Westown More

by Doug Verified Customer Verified Customer

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I bought a new 2024 Lincoln Navigator L from Westown Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their appr Ford/Lincoln this past weekend.. Vicki Loughary was the sales person that assisted me, and I can't say enough about how much I appreciate their approach to car sales and how easy (and painless) the entire experience was. I would highly recommend this dealership to anyone in Central Illinois that's looking for a new or used vehicle, and would recommend that they ask for Vicki. I believe I got a great deal, and the entire team (Sales, Finance, and Management) made it a very pleasant experience. More

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Wade worked hard at making sure that the car we selected had the requirements that we were looking for. He set us up with Jim to go over what we wanted. This helped us to make an informed decision. Wade f had the requirements that we were looking for. He set us up with Jim to go over what we wanted. This helped us to make an informed decision. Wade followed up with us a couple weeks after we had the car to be sure we were pleased with it. We were very pleased. More

by reet55 Verified Customer Verified Customer

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