Pao Xiong | Page 4

Great professional & speedy service! Was helped & informed well in the whole process of our vehicle repair. Was helped & informed well in the whole process of our vehicle repair. More

by mpmua Verified Customer Verified Customer

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Quick and efficient service very knowledgeable customer service would definitely come back again and recommend service would definitely come back again and recommend More

by YAN_YAN_ZHANG Verified Customer Verified Customer

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The appointment was very disappointing, I couldn’t get help when I got at my appointment at 10:30 today, I was told that my car will be checked in at 5pm due to a busy day. What is the important of appoin help when I got at my appointment at 10:30 today, I was told that my car will be checked in at 5pm due to a busy day. What is the important of appointment. I was rescheduled for Friday June 9 because I couldn’t wait until 5pm. Very disappointed and annoying. More

by fredablyee Verified Customer Verified Customer

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by tonnykellyvang Verified Customer Verified Customer

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This time around communications is better. Mechanic did one step farther to repairs my car. Mechanic did one step farther to repairs my car. More

by kealie01 Verified Customer Verified Customer

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Pao is very helpful, knowledgeable and kept me informed. He followed up after his day off When the third party wheel repair person did not do the work on the planned date. He followed up after his day off When the third party wheel repair person did not do the work on the planned date. More

by davslat49 Verified Customer Verified Customer

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Nice facility, good amenities especially the coffee area, wifi is good, lots of big screen TV's. Service advisors are very helpful. Mechanics do good work. wifi is good, lots of big screen TV's. Service advisors are very helpful. Mechanics do good work. More

by TRAVLGRRL81 Verified Customer Verified Customer

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It took FOUR visits to take care of the tire. I was really frustrated with that. I had a nail in one of the tires and that could not repaired or patched and it was replaced since I had a warranty I was really frustrated with that. I had a nail in one of the tires and that could not repaired or patched and it was replaced since I had a warranty. But the other tire leaks air and the first time they said didn’t find any problem. This same tire was leaking air again and took it back after two days. This time they said it had a nail and they patched it. Again it was leaking air and went back the third time after two days and they checked and said no problems. Again I went back for the the fourth time after two days it was still leaking air very badly and this time I told them they can have the car for a week to get it fixed and I need a replacement car in the meantime or replace the tire. Now they said the found a nail and they replaced the tire. So they could have fixed or replaced the tire sooner. It just so frustrating that I spent almost 12 hours over four visits and gas and about 200 miles of round trip from my home to the dealer. More

by WALDAYA Verified Customer Verified Customer

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Good experience, Pao very knowledgeable and helpful. Still learning functions of new car and nice to have them explained. Still learning functions of new car and nice to have them explained. More

by hatlestadr01 Verified Customer Verified Customer

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Thanks Pao, Tim, Steve, and the whole team for your hard work on my pilot. work on my pilot. More

by Amy Yang Verified Customer Verified Customer

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