Paolo Castro | Page 14
Business Manager
Mercedes-Benz of Boston
259 McGrath Hwy
Somerville, MA 02143
My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Herb Chambers Mercedes-Benz of Boston and I look forward to working with you.
Read more133 Reviews
Write a Review133 Reviews of Paolo Castro
August 26, 2013
Paolo was very knowledgeable about the car and your finance guy was a great guy.Wonderful waiting room with water and fruit cup helps make the visit enjoyable. Very clean showroom as well. These thin finance guy was a great guy.Wonderful waiting room with water and fruit cup helps make the visit enjoyable. Very clean showroom as well. These things matter. No hard sell tactics from anyone. Enjoyed the extended test drive with Paolo. More
Other Employees Tagged: Great Finance Guy!
August 03, 2013
To All Concerned, It was a long hot day and I had To All Concerned, It was a long hot day and I had already visited several dealerships in the Herb Chambers group in the pursuit of choosing a new c To All Concerned, It was a long hot day and I had already visited several dealerships in the Herb Chambers group in the pursuit of choosing a new car for my use. Upon entering the showroom Mr. Castro greeted me immediately, he was professional and engaging. After looking to my comfort, he conducted a discussion in which he sincerely listened to what I wanted for a driving experience. He was very knowledgeable about the Mercedes Benz model lineup, and in the course of explaining the virtues and benefits of the brand, he expertly matched my needs with the Mercedes Benz product that was right for me. After a test drive and further introduction to the model that I eventually choose, Mr. Castro then guided me through the plethora of options and services that were available. As I had quickly come to expect, his selection of said options and services were spot on. Overall, I felt that I was being advised by a trusted source, and my decisions to purchase the add-ons were perceived as appropriate choices. Several days later this perception remains and I expect that given time it will not alter. This is an example of only one of the facets that translates Mr. Castro's sales conduct into tangible customer satisfaction. With the choices made, the transaction was not finished until the deal is closed, and Mr. Castro is a closer. No pressure, no hurry, just an efficient, expedient and professional finalization to a process that Mr. Castro and Mr. A.J. Abutayyoun (the Business Manager) ensured was as non-convoluted and considerate as possible. The delivery of the vehicle was a first-class experience (the details of which I will leave to you the reader for your experiential enjoyment when the time comes) and the instruction in its many cutting edge features was totally comprehensive. I am also pleased to say that Mr. Castro has continued to demonstrate this same consideration after the sale, and I feel that I can continue to depend on his accessibility and brand expertise/support while I enjoy driving this fine vehicle. Paolo Castro is an outstanding resource, who fully compliments the world-class vehicles that are offered by the Herb Chambers Mercedes Benz of Boston. My purchasing experience could not have been any better. Thanks to Mr. Castro I expect to be a satisfied customer and plan on doing repeat business with Herb Chambers Mercedes-Benz of Boston in the future. Sincerely yours, J. H. Fabio More
Other Employees Tagged: A.J. Abutayyoun, Business Manager
August 01, 2013
I had a very pleasant experience with the sales dealer Paolo on my last visit to the dealership. He was very helpful and considerate in heloping me make my final decision. Paolo on my last visit to the dealership. He was very helpful and considerate in heloping me make my final decision. More