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Paolo Castro
133 Reviews
My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Herb Chambers Mercedes-Benz of Boston and I look forward to working with you.
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Write a Review133 Reviews of Paolo Castro
October 12, 2023
AMAZING sale! !! Rob T. was professional and looked out for me as a customer. Refreshing. Since I live in CT, the state that doesn't play well with others, the " !! Rob T. was professional and looked out for me as a customer. Refreshing. Since I live in CT, the state that doesn't play well with others, the "logistics" of the transfer was a nightmare and Rob and the dealership knocked down each obstacle as it came up. I can not be more pleased with the outcome or more impressed by their efforts. More
by Garry E.
Other Employees Tagged: Rob Tinkham , Felicia
Helpful 
October 12, 2023
I love my new car that I got from Stephen Leung, he’s great and responsive! great and responsive! More
by Jian
Other Employees Tagged: Patrick Titshaw, Stephen Leung
October 08, 2023
Having bought many cars over the last 50 years, purchasing one from Mercedes-Benz of Boston was the most pleasant car-buying experience we've ever had. There was zero pressure from anyone throughou purchasing one from Mercedes-Benz of Boston was the most pleasant car-buying experience we've ever had. There was zero pressure from anyone throughout the entire process. And the price tag on our certified pre-owned 2020 GLB250 was even a few thousand dollars less with lower mileage than comparable listings in the Boston area. Many, many thanks to Andy, our courteous and very knowledgable sales consultant, for patiently helping us throughout an entire afternoon as we test-drove the car and made the purchase. In fact, when a glitch stopped us from transferring the down payment from our bank account to the dealership's account by using our laptop, Andy drove us to the nearest bank branch just in the nick of time before it closed to get a cashier's check to finalize the purchase. Thanks also to Paolo for his careful and patient explanation of service and warranty options so we could make the right decision for our future needs. For many years we had heard the Herb Chambers advertising phrase, "We don't sell cars, we help people buy them," and thought it was just a cute, catchy slogan. But it's really true. They didn't play any of those infuriating, demeaning car dealer sales games. They obviously care about their customers, and we were treated better than we've ever been treated when buying a car. More
by Bill S
Other Employees Tagged: Andy Espinosa
August 31, 2023
I had one of the smoothest experience while shopping the car. Ronald and Palao went above & beyond to cater my needs. car. Ronald and Palao went above & beyond to cater my needs. More
by roypothakamuri@yahoo.com
Other Employees Tagged: Ronald Escobar
August 15, 2023
Excellent service! All around a great experience from start to finish at this dealership. Thanks again! All around a great experience from start to finish at this dealership. Thanks again! More
by Aaron Lindahl
Other Employees Tagged: Jeff Davis, Chadi Chakar, Albert Berisha, Michael Robinson
July 23, 2023
Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment Goes out of their way to accommodate your schedule and needs in a nice environment More
by Robyn.redfield
Other Employees Tagged: Jeff Davis, Chadi Chakar, Albert Berisha, Anthony Dinardi, Schneider Limose
May 07, 2023
They are professional and knowledge. The sales rep, Stephen, I worked with was fantastic. I would recommend this dealership. The sales rep, Stephen, I worked with was fantastic. I would recommend this dealership. More
by Joel Omage
Other Employees Tagged: Stephen Leung
April 28, 2023
We had an awesome experience. Andy Espinosa couldn't have been more professional and attentive to our needs. Kept us informed of every part of the process when buying our new ca Andy Espinosa couldn't have been more professional and attentive to our needs. Kept us informed of every part of the process when buying our new car. He was very knowledgeable about all questions we asked and anticipated our needs. Andy made this a great car buying experience. More
by ACoop
Other Employees Tagged: Andy Espinosa
April 20, 2023
Very good welcome from the dealer team also a good and faster service thank you faster service thank you More
by Anthony 1225
Other Employees Tagged: Chadi Chakar
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