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Paolo Castro
149 Reviews
My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Mercedes-Benz of Boston and I look forward to working with you.
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Write a Review149 Reviews of Paolo Castro
December 27, 2023
Schneider provides the vital link between current vehicle owners and future vehicle purchase(s).. His professionalism, timeliness, customer-centric attitude and actions; leave me most satisfied and in lookin owners and future vehicle purchase(s).. His professionalism, timeliness, customer-centric attitude and actions; leave me most satisfied and in looking forward - likely be a prime reason to repurchase another Mercedes from Mercedes of . More
by Jfisher
Other Employees Tagged: Jeff Davis, Schneider Limose , Rob Tinkham
November 30, 2023
Consistently outstanding assistance by sales consultants & services teams. The Herb Chambers model is the business model all auto dealers should follow. Polite and professional across the board at Mercedes & services teams. The Herb Chambers model is the business model all auto dealers should follow. Polite and professional across the board at Mercedes Benz of Boston. Once you engage with this team you will never leave them! More
by Blueocean
Other Employees Tagged: Rob Tinkham
November 12, 2023
The service is amazing ! They are always professional and they get things done seamlessly! I like that they make it easy to buy a car ! They are always professional and they get things done seamlessly! I like that they make it easy to buy a car ! More
by kkennedy340
Other Employees Tagged: Jeff Davis, Stephen Leung
November 09, 2023
I highly recommend! The sales rep Andy was very knowledgeable and accommodating to our needs. He made the purchase process extremely easy. The sales rep Andy was very knowledgeable and accommodating to our needs. He made the purchase process extremely easy. More
by drewski983
Other Employees Tagged: Andy Espinosa
October 27, 2023
Carlos answered and solved every issue, he is a great ambassador to Herb Chambers organization ambassador to Herb Chambers organization More
by Schrane
Other Employees Tagged: Jeff Davis , Carlos Romero
October 19, 2023
Ricardo Bautista was great and responsive all the time he help us with every concern we have.thanks help us with every concern we have.thanks More
by loshornitos2018
Other Employees Tagged: Richie Bautista
October 12, 2023
AMAZING sale! !! Rob T. was professional and looked out for me as a customer. Refreshing. Since I live in CT, the state that doesn't play well with others, the " !! Rob T. was professional and looked out for me as a customer. Refreshing. Since I live in CT, the state that doesn't play well with others, the "logistics" of the transfer was a nightmare and Rob and the dealership knocked down each obstacle as it came up. I can not be more pleased with the outcome or more impressed by their efforts. More
by Garry E.
Other Employees Tagged: Rob Tinkham , Felicia
October 12, 2023
I love my new car that I got from Stephen Leung, he’s great and responsive! great and responsive! More
by Jian
Other Employees Tagged: Patrick Titshaw, Stephen Leung
October 08, 2023
Having bought many cars over the last 50 years, purchasing one from Mercedes-Benz of Boston was the most pleasant car-buying experience we've ever had. There was zero pressure from anyone throughou purchasing one from Mercedes-Benz of Boston was the most pleasant car-buying experience we've ever had. There was zero pressure from anyone throughout the entire process. And the price tag on our certified pre-owned 2020 GLB250 was even a few thousand dollars less with lower mileage than comparable listings in the Boston area. Many, many thanks to Andy, our courteous and very knowledgable sales consultant, for patiently helping us throughout an entire afternoon as we test-drove the car and made the purchase. In fact, when a glitch stopped us from transferring the down payment from our bank account to the dealership's account by using our laptop, Andy drove us to the nearest bank branch just in the nick of time before it closed to get a cashier's check to finalize the purchase. Thanks also to Paolo for his careful and patient explanation of service and warranty options so we could make the right decision for our future needs. For many years we had heard the Herb Chambers advertising phrase, "We don't sell cars, we help people buy them," and thought it was just a cute, catchy slogan. But it's really true. They didn't play any of those infuriating, demeaning car dealer sales games. They obviously care about their customers, and we were treated better than we've ever been treated when buying a car. More
by Bill S
Other Employees Tagged: Andy Espinosa
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