Paolo Castro
Paolo Castro at Mercedes-Benz of Boston

Paolo Castro | Page 3

Business Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
133 Reviews

My name is Paolo Castro and my passion for the Mercedes-Benz brand began at a very young age. My first exposure to a Mercedes-Benz was my father’s E-class 300 diesel. I loved it! I am from a large family, as I am one of 14 children. While I was born in Manila, Philippines, I grew up in California. I made the transition to Boston in May 2013 to be closer to family. I have been fortunate to have 10 years of experience working with guests and assisting them with “putting dreams in driveways.” I strive to provide a positive and no-pressure car buying experience. I am proud to be a part of Herb Chambers Mercedes-Benz of Boston and I look forward to working with you.

5.0

133 Reviews

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133 Reviews of Paolo Castro

April 19, 2023

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Employee Rating

Ronald Escobar was top notch and very knowledgeable about our new purchase. Everyone was very helpful and expedited the process perfectly. More

by markanto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronald Escobar

Apr 21, 2023

Mercedes-Benz of Boston responded

We're happy that Ronald and the team at Mercedes-Benz of Boston provided you with top-notch service and made your purchase process a breeze! Thank you for taking the time to share your experience with us!

March 26, 2023

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I've known Kashif since 2011. Met him when I went to lease a vehicle for the very first time at Infiniti of Boston. He made the process so easy. We ended up leasing two more vehic More

by Walthamite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kashif Sheikh

Mar 28, 2023

Mercedes-Benz of Boston responded

We are so happy Kashif has provided such excellent care to you for so many years! We appreciate you giving us the opportunity to show you a five-star experience again and again! We hope you visit us again soon! Thank you! - Mercedes-Benz of Boston

March 21, 2023

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Tabish was wonderful from the moment I walked into the dealership to the moment I drove away in m new vehicle. The entire staff was fantastic! More

by Cowgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tabish Iqbal

Mar 23, 2023

Mercedes-Benz of Boston responded

Tabish and our team are grateful for the kind words and five-star rating! We look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

March 21, 2023

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Employee Rating

Everyone was very helpful and attentive, I needed a replacement battery and I was able to bring my car in right away. I was very pleased. More

by PaulaMaxRose
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw, Michael Robinson, Stephen Leung , Michael Vo

Mar 23, 2023

Mercedes-Benz of Boston responded

Thank you for the kind review! We're so glad we had the opportunity to assist you and hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Mercedes-Benz of Boston Team

March 09, 2023

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Employee Rating

Purchased a vehicle last fall and met Tabish I. An extremely pleasant experience. Decided to make a change and had an equally pleasant process with Tabish again. Hope he continues to work at the d More

by Sweets22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tabish Iqbal

Mar 10, 2023

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! Tabish & the team appreciate your business and hope to see you again next time here at Mercedes-Benz of Boston!

March 04, 2023

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Top-notch experience, this is the standard all companies should look to. From ordering to delivery, I was kept informed and felt confident everything was going to be perfect. And indeed it was perfect! More

by Lance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw, Amel Memic

Mar 07, 2023

Mercedes-Benz of Boston responded

Hi Lance, We're so happy to have earned your five stars for assisting you during your car purchase! We appreciate your kind words and look forward to assisting you again! Thank you! - Mercedes-Benz of Boston

January 18, 2023

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Very helpful and efficient communication. Pressure-free dealership. Good selection of cars. Clear with all details. More

by Loaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ramsingh

Jan 19, 2023

Mercedes-Benz of Boston responded

Thank you for the fantastic feedback! We appreciate you visiting us here at Mercedes-Benz of Boston and hope to see you again in the future!

January 10, 2023

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Employee Rating

Chip is like an old family friend, just having him working on getting the car we need, almost insures we will get what we want. A friend in the business. More

by Krispyjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw , Chip McCarty, Christopher Spearin

Jan 11, 2023

Mercedes-Benz of Boston responded

We appreciate your great review for Chip and our team! We look forward to seeing you again at Mercedes-Benz of Boston! Thank you!

January 06, 2023

Dealership Rating
Employee Rating

Had a great experience! As a 20 year old woman buying her first car, this was a wonderful place to do so. Ronald Escobar was patient, knowledgeable, and extremely efficient. More

by matigantomey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ronald Escobar

Jan 09, 2023

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your first vehicle purchase! We're thrilled to hear that Ronald made the experience a great one for you and we hope you won't hesitate to reach out if we can be of service again in the future. Until then, take care and enjoy your new ride!

January 06, 2023

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Employee Rating

Sim , made our car shopping experience so pleasant, professional, understanding of our needs , wonderful to work with More

by obidos59
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sophath Sim

Jan 09, 2023

Mercedes-Benz of Boston responded

We're so happy to hear this! Thanks for trusting Mercedes-Benz of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

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