Paris Tato | Page 15

There are "wants" and "needs" in life. I wanted a new Mazda CX5 (loaded) but did not need. Living in the neighborhood, my husband and I would drove by the dealership on Sunday and look at the cars. Fin Mazda CX5 (loaded) but did not need. Living in the neighborhood, my husband and I would drove by the dealership on Sunday and look at the cars. Finally, one Wednesday evening we decided to stop by and take a test drive and learn more. First, we we impressed with how many customers were there on a Wednesday at 5pm. Second, our sales rep was a young man named Stef. While it was obvious that he was young and new with Mazda, he was very kind, thorough and, most important, knowledgeable of the Mazda CX5 and its many features. Stef worked with us every step of the way to make me go from "wanting" a car to "needing" a car. Stef is also good at explaining "technology" to the older crowd. :) Paris was great to work with during the Finance process as well. Very straightforward and honest. Looking forward to many years with Mazda! More

Helpful 4

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Great customer service, Friendly, professional and very patient as we looked at multiple vehicles Gregg Ellison was awesome to work with along with Dan and Paris. patient as we looked at multiple vehicles Gregg Ellison was awesome to work with along with Dan and Paris. More

Helpful 4

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We had a wonderful experience at Heritage! The people were great. They were a very friendly and inviting crew! were great. They were a very friendly and inviting crew! More

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The buying process was very painless with the help of Ralph, Russ and Paris. They were great to work with and helped me out every step of the way! Ralph, Russ and Paris. They were great to work with and helped me out every step of the way! More

Helpful 4

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The experience was stellar! I got my dream car and a great deal! It also came with a gift! This dealership does excellent work, would definitely recommend! 5 stars great deal! It also came with a gift! This dealership does excellent work, would definitely recommend! 5 stars More

Helpful 4

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Ralph was great! 100% would recommend, finance manager and sales manager were also very nice. Overall a pleasant purchase and sales manager were also very nice. Overall a pleasant purchase More

Helpful 4

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I would like to thank everyone at Mazda for making my experience with them so beautiful I cried even they gave me my keys they are so friendly and takes the time to make you feel at home and part of the experience with them so beautiful I cried even they gave me my keys they are so friendly and takes the time to make you feel at home and part of the family💕❤️💕 thank you so much for everything you’ve done god bless you all ❤️❤️ More

Helpful 3

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Car buying can be cumbersome specially when you have a newborn with you. Heritage Towson made the experience comfortable. Billten and others were friendly, knowledgeable and stayed ahead of the process, n newborn with you. Heritage Towson made the experience comfortable. Billten and others were friendly, knowledgeable and stayed ahead of the process, navigating us skillfully through the steps. I would highly recommend Heritage Towson for all your Mazda needs. More

Helpful 3

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Everyone I dealt with. especially Ransey Stimson made a very difficult situation a lot easier to get through. Ransey and Paris went above a beyond to get this done. I would highly recommend both of them very difficult situation a lot easier to get through. Ransey and Paris went above a beyond to get this done. I would highly recommend both of them and the Dealership to anyone looking for a new car. More

Helpful 4

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Dealer offered very good price comparing to others. Entire process was enjoyable. Good experience. Good service Entire process was enjoyable. Good experience. Good service More

Helpful 3

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