Park Clegg
Park Clegg at Key Chrysler Dodge Jeep RAM of Newcastle
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Park Clegg | Page 5

Service Manager

Key Chrysler Dodge Jeep RAM of Newcastle

573 US-1
Newcastle, ME 04553

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4.3
76 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

4.3

76 Reviews

Write a Review

76 Reviews of Park Clegg

August 22, 2023

Dealership Rating
Employee Rating

Andrew and Mike were fantastic to deal with. We had to do an unexpected emergency replacement in Maine. But love our new 2023 Pacifica Limited Hybrid. A very comfortable, smooth ride! Everyone w More

by JENNINGS120
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 29, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

We love what we do!!! Thanks for the kind words

Aug 29, 2023

JENNINGS120 responded

You are most welcome!

August 22, 2023

Dealership Rating
Employee Rating

Everyone at this dealership is extremely helpful and friendly, especially Mike Elwell. Mike made the process really easy. He went over all the features on our new car. Also helped setting up the dodge a More

by KLS94
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

August 02, 2023

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I have purchased 3 vehicles from that dealership over the years and 2 in the past 6 months..they ha e bee. Great to deal with on all issues..also all my vehicles were used and any thing that came up with the More

by DALEGILES55
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bob Mortimer, Dorothy Sewall , Mike elwell

Aug 05, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

We love our customers, and we love that you had a good time and felt strongly enough about your experience that you would come back and give us another round! Thanks also for your kind words here!

July 24, 2023

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Service is always 5 stars. Customer since 2004. The place I always go for my jeep More

by BONNIELENGLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Mortimer, Michael Callahan, Dorothy Sewall , Michael Elwell, sales

Jul 28, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thank You!

July 21, 2023

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Employee Rating

Great service, they got us in and took care of our truck. Will definitely go there again. More

by Sunshine 🌞
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Recommend Dealer
Yes

Other Employees Tagged: Bob Mortimer, Dorothy Sewall

Jul 21, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks so much for taking a moment to recognize us! We appreciate you and are thrilled that you are happy with the service you received!

July 14, 2023

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Employee Rating

Excellent service experience. Work done right the first time and done promptly. Very good people in the service department. More

by NORTHERNDRM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Mortimer, Dorothy Sewall

Jul 22, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks for the great Review! We are thrilled that you are happy!

July 04, 2023

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Great job, Fast service! ! And very knowledgeable pertaining to the reason for my visit to your dealership... More

by bmortimer444
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Recommend Dealer
Yes

July 01, 2023

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Recovered from an unpleasant visit last summer. Restored my faith in the dealership. Good visit. More

by Don
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dorothy Sewall

Jul 02, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thank you for the very kind response! We’re certainly not perfect, but we are trying… Spread the word we could use the help. Thank you.

June 29, 2023

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Employee Rating

Very surprised by the shop rate of $ 1 75 per hour. Told the clerk that sounded like Dewey, Cheatham and Howe! More

by bobm4
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dorothy Sewall

Jul 02, 2023

Key Chrysler Dodge Jeep RAM of Newcastle responded

Hi Bob! Listen thanks for the great review! To explain, our competitive labor rate starts at about $45 an hour. This is when you calculate the labor cost on things such as oil changes, tire, rotations, light maintenance if you will. It does cap out at 175 for troubleshooting electrical problems and any highly technical repair. Glad you enjoyed your visit. Hope to see you again!

November 28, 2022

Dealership Rating
Employee Rating

Charged $300 for an oil change and wanted another thousand to replace headlights. Headlights were fine and only required a fuse which I had to diagnose myself after believing them that the headlights More

by amk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Bob Mortimer , Mitch Mitchell, Mike Samartano

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