Parker Jarvis | Page 2

I had a positive experience. The buying process was quick and easy since I lived close to the dealership. I did not find any issues with the car and it was evident that they did maintenance on the car and pu and easy since I lived close to the dealership. I did not find any issues with the car and it was evident that they did maintenance on the car and put new tires on it prior to listing it for sale. Thank you. More

Report | Print

After having my car totaled a few months ago, I had nothing but trouble getting a new car as this was an unexpected event, and having less than stellar credit. I had been to at least 10 dealers, had my nothing but trouble getting a new car as this was an unexpected event, and having less than stellar credit. I had been to at least 10 dealers, had my credit ran over 40 times (which further demolished my credit) and was either turned away, or approved with an astronomical downpayment. I had given up all hope on getting a car for the foreseeable future. Then out of the blue Connie from Roush Honda contacted me, offering help. Initially I had no interest in speaking with her due to my previous experience, and extreme doubt. However, she listened to my concerns, and assured me that she’d get me the help I needed to get me driving again. That’s when she introduced me to Parker. Which was a smooth transition, because she had already briefed him on my concerns, and seemingly unrealistic expectations. Right away Parker got to work finding a lender that would be willing to take a chance with me. Within three hours, Parker reached out to me with great news! Congratulating me on an approval with unbelievably amazing terms. From there, we had a few bumps in the road, but Parker went well above and beyond, and worked diligently to assure I got a car. Now I’m driving a beautiful new (to me) car, and couldn’t be more happy. Honestly I’m still in disbelief that he made this happen. 5 stars isn’t a fair rating. Parker deserves 100 stars! I will most certainly recommend Parker at Roush Honda to any and everyone who’s in the market for a car. Thank you for making it easy to do business with you, and thank you for taking your time to help me. I am truly grateful. More

Report | Print

Parker was very patient while I educated myself by driving multiple vehicles to decide what I wanted. It was actually fun, with no pressure at all. I thoroughly enjoyed the experience, purchased one driving multiple vehicles to decide what I wanted. It was actually fun, with no pressure at all. I thoroughly enjoyed the experience, purchased one vehicle recently, and am continuing to look for a second vehicle from there. I have purchased multiple vehicles from Roush over the years, as have my family and friends, and I will keep coming back and referring others to do the same with complete confidence. More

Report | Print

Got a used car from Roush. Was immediately impressed with the customer service from Parker. During the warranty period something happened to my car. Ray took excellent care of me. Got me a loaner car and arr the customer service from Parker. During the warranty period something happened to my car. Ray took excellent care of me. Got me a loaner car and arranged to have the problem fixed very quickly. Can not recommend this dealership enough! They care and they take excellent care of you. Trust Roush and you won't be sorry. More

Report | Print

We have been with this dealership for the last 20 years and we very pleased with this service. Thank you very much to work with us. We definitely going recommend this dealership. and we very pleased with this service. Thank you very much to work with us. We definitely going recommend this dealership. More

Report | Print

Went above and beyond to assist my mother in purchasing a used car. She came in very hesitant because she has never bought a car by herself before and they were very patient and helpful in assisting her. used car. She came in very hesitant because she has never bought a car by herself before and they were very patient and helpful in assisting her. More

Report | Print

My husband and I had an awesome experience purchasing a reliable vehicle for our daughter who is going to college this fall. Safety is our number one priority. Parker really helped us solidify a choice an reliable vehicle for our daughter who is going to college this fall. Safety is our number one priority. Parker really helped us solidify a choice and the staff helped us with our trade ins. Our experience was excellent! Thank you, guys! More

Report | Print

Honestly hands down the best customer service experience is at Honda! Today I traded my 2017 for fo a 2018 civic!! I am more than satisfied everyone at Honda works so hard to make sure the customer gets wha is at Honda! Today I traded my 2017 for fo a 2018 civic!! I am more than satisfied everyone at Honda works so hard to make sure the customer gets what they want and a good deal at that!! More

Report | Print

They made it all very easy at the Used Car lot-- and Parker Jarvis was pleasant, helpful, and knowledgeable in seeing through a transaction over the telephone for purchase by a non-profit corporation. T Parker Jarvis was pleasant, helpful, and knowledgeable in seeing through a transaction over the telephone for purchase by a non-profit corporation. The vehicle was exactly as we expected, no surprises, and we are very pleased. It was a cash sale, so I can't speak to financing or any of that, but "Ray the Finance Guy" was personable and didn't give us too much of a hard sell on extended warranties. We would certainly be happy to do business with them again. More

Report | Print

I had a very pleasant experience with Parker Jarvis and purchased a great used car last week. He was very attentive and understanding from the first click on the website, the initial and second visit, then purchased a great used car last week. He was very attentive and understanding from the first click on the website, the initial and second visit, then all the way through to the financing and follow up. I'm a lifelong Roush customer having purchased multiple cars there so it was almost expected that we would receive such great service. 5 out 5 stars and would definitely recommend to friends and family. William Adam Gardner More

Report | Print