Fast and very polite Great communication skills , helped
us more than any other dealership
us more than any other dealership
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by kampkobaine92
Verified Customer
Verified Customer
Other Employees Tagged:
Parvaz Ramin
Jan 06, 2026 -
Star Auto Mall 512 responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!
Would not include warranty had too pay when just two
weeks before it was included on an older truck
weeks before it was included on an older truck
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by trbundro
Verified Customer
Verified Customer
Jan 06, 2026 -
Star Auto Mall 512 responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Everybody was pleasant and helped out alot i appreciate
the sense of urgency from the workers
the sense of urgency from the workers
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by jarridfries07
Verified Customer
Verified Customer
Other Employees Tagged:
Parvaz Ramin
Dec 31, 2025 -
Star Auto Mall 512 responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Quick, easy, no fluff, straight to business.
Excellent detail of who sold them the car and what the service history was.
Excellent detail of who sold them the car and what the service history was.
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by zacharyjohntalijan
Verified Customer
Verified Customer
Other Employees Tagged:
Parvaz Ramin
Dec 29, 2025 -
Star Auto Mall 512 responded
Thank you so much for choosing Star Auto Mall 512! Please let us know if we can be of any more assistance.
Quick and easy to get a test drive.
Low stress when trying to purchase car.
Low stress when trying to purchase car.
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by wmgeiger101x
Verified Customer
Verified Customer
Other Employees Tagged:
Parvaz Ramin
Dec 23, 2025 -
Star Auto Mall 512 responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
It was a good experience, I think my only thing to say
is, I still have no info on where to make my payments. I was told the bank will call me with that info, but I still haven't received the details. So,
is, I still have no info on where to make my payments. I was told the bank will call me with that info, but I still haven't received the details. So, I think that the customer should be told where to submit payment by the dealership before walking out, and even go so far as to add the info to the paperwork.
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by quandrA1977
Verified Customer
Verified Customer
Other Employees Tagged:
Parvaz Ramin
Dec 29, 2025 -
Star Auto Mall 512 responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Professional service.
Fast and efficient. No gimmicks; helpful and knowledgeable Straightforward and transparent Proficient and dedicated
Fast and efficient. No gimmicks; helpful and knowledgeable Straightforward and transparent Proficient and dedicated
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by KEVIN.ERDIE
Verified Customer
Verified Customer
Other Employees Tagged:
Parvaz Ramin
Nov 18, 2025 -
Star Auto Mall 512 responded
Thanks for sharing about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!
Great service in and out fast and super happy with my new
2016 Lexus ES350
2016 Lexus ES350
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by arucard69
Verified Customer
Verified Customer
Sep 23, 2025 -
Star Auto Mall 512 responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Less than poor.
.. 6 hours after I purchased the vehicle the check engine light came on..I took it back they said they fixed but the clearly just cleared it and sent
.. 6 hours after I purchased the vehicle the check engine light came on..I took it back they said they fixed but the clearly just cleared it and sent me on the way cause it's back on...it was another customer in shop with the same problem.
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by sultan.bryant
Verified Customer
Verified Customer
Other Employees Tagged:
Parvaz Ramin
Dealer, and salesman did great to work to where we needed
to be price wise. A little upset the service department hasn't gotten back in touch with me, there's a leak on the passenger door, there was a lisen
to be price wise. A little upset the service department hasn't gotten back in touch with me, there's a leak on the passenger door, there was a lisence plate screw in my tire, that I had to pay to get fixed out of pocket. Also fixed one of the fuses in the 2 non working power outlets. Service was waiting for manager to approve work request, haven't heard back. Has been i believe 2 weeks.
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by TIMBERWOLFE017
Verified Customer
Verified Customer
Aug 18, 2025 -
Star Auto Mall 512 responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.