Thank you for the positive review and rating! We are happy to know that you had a great car-buying experience with us and with the help of our team, especially Pasha! We value your business and we hope that to see you again soon!
August 18, 2020
"I visited and purchased in one day. However, the haggle..."
- CarBuyer Verified Customer
I visited and purchased in one day. However, the haggle game instead of initial online listing price agreements was very poorly handled. Also, service to the vehicle and fluctuation amongst different employees in explanations was very poor and confusing.
Thank you for taking the time to leave us this review. We always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. We'd like to speak with you to remedy your concerns. Please contact me at your earliest convenience so that we can work together to resolve this issue. Thank you.
July 06, 2020
"The whole process was smooth and fast! Great group of..."
- PEZME3 Verified Customer
The whole process was smooth and fast! Great group of people to work with. We will be back in the future and tell our friends!
Hi there, thanks for the kind words! We're here anytime you need help!
July 05, 2020
"Great experience, start to finish!"
- EDWARD MALLON Verified Customer
The team at Gurnee Hyundai made the buying experience of our new Palisade a pleasurable one! Pasha was extremely knowledgeable about all of the car features and provided an excellent test driving experience. He was very up front and transparent about the pricing. During the negotiation, Pasha and Leo were very professional and left us feeling as if we made a fair deal for both our family and the dealership. Zahir was a true professional with the financing and went above and beyond giving us all of our options and breakdown of payment. I would come back again to make a purchase, and would definitely recommend Gurnee Hyundai to any friends and family in the market for a car! A+ experience!
Edward- It sounds like you had a quality experience from start to finish, which makes us very happy! Than you for taking the time to write a review. We're thrilled to hear Zahir, Leonides, and Pasha went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new Palisade! We appreciate your positive feedback, and we look forward to working with you again in the future.
July 02, 2020
"very attentive and competent staff. Find new and..."
- HAVAL.1971 Verified Customer
very attentive and competent staff. Find new and alternative solutions to meet customer needs. I came a second time to buy a car with the understanding that everything will turn out as it was for the first time.
Thank you for taking the time to write about your experience at our dealership. We're glad to hear your second time purchasing a vehicle with us left you pleased, and that you are also happy with our team's high level of customer service and attentiveness. We are fortunate to have Zahir, Mike, and Pasha on our staff. We value your business, so thank you for trusting us with your shopping experience!
July 02, 2020
"My late visit to the dealership was a good experience...."
- KARENBRENCE Verified Customer
My late visit to the dealership was a good experience. I ended up buying a Tucson. This was my 3rd purchase from this dealership over the years.
Karen, thank you for taking the time to leave us a positive review on DealerRater. We are happy to hear that our staff was able to help you find a great car and was able to make the overall experience at our dealership a good one. If you ever need help with your new Tucson, feel free to give us a call!
June 26, 2020
"Everyone was so knowledgeable and helpful. They took the..."
- STASOVAC2219 Verified Customer
Everyone was so knowledgeable and helpful. They took the time to make sure I had the very best deal possible. They made sure everything was perfect before leaving. I was very impressed, and will highly recommend them to anyone.
Thank you so much for taking the time to share your thoughts and impression. We truly appreciate your strong recommendation. Congratulations on your vehicle!
June 05, 2020
"This is my second time purchasing a car from here and I..."
- MISSAEL.INIGUZ Verified Customer
This is my second time purchasing a car from here and I can't even imagine going anywhere else. Their customer service is top notch and they answered any and all questions I had. They have an amazing team that'll make you feel welcome, great energy, and best of all they give great deals. I wouldn't go anywhere but here when looking for my next car.
Thank you for the wonderful review, Missael! We're thrilled to see that our team exceeded your expectations! If we can do anything else for you, please be sure to let us know. Congratulations on your purchase!
May 14, 2020
"I really like the Palisade Limited The experience can be..."
- CANNONMORRIS33 Verified Customer
I really like the Palisade Limited
The experience can be long but we got what we wanted and the price was fair. I like what hyundia has been doing
Thank you for the great review! We are happy to know that you like the Palisade Limited. Let us know if there is anything else we can help you with. We look forward to working with you again!
May 01, 2020
"Looking for a lease.."
- HMR Verified Customer
I went in at my appt time to look at an option for a lease on a Tucson. Took a test drive, he talked about the safety options and other options on the car, Took the time to listen to my needs and wants. After a little back and forth came to an agreement and we took the car home that night.
A very good experience and would recommend to anyone looking for a car to check them out. They took all safety precautions and felt i made a good decision during this time.
Congratulations on your car! Thanks for taking a moment of your day to give us your review. If there is anything else we can do to be of assistance, please do not hesitate to let our team know. We are here to help!
By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.