Pat O'Brien
Pat O'Brien at Fremont Toyota
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Pat O'Brien | Page 13

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
130 Reviews
4.7

130 Reviews

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130 Reviews of Pat O'Brien

April 06, 2023

Dealership Rating
Employee Rating

Pat and his team are streamlined and top notch with their service. Thank you for maintaining our car. More

by SJSOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 05, 2023

Dealership Rating
Employee Rating

Very helpful,friendly and very easy to deal with,they do not hustle or push for extra needless repair or service always welcoming specialy Patrick .,he earned my trust.. More

by zm.gorgees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon!

March 31, 2023

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Employee Rating

This is the first time I'm not satisfied with the work done. Waited to long More

by TOEKNEE.SALCEDO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 03, 2023

Fremont Toyota responded

We're truly sorry to see that we did not fully meet your expectations. We hope that in the future we can change that. Thank you for your business!

March 24, 2023

Dealership Rating
Employee Rating

Some time taking little long evitar it okay a do wait time longer Spanish speaking not doing well More

by MENJIVARLUIS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Maria Castillo

Mar 27, 2023

Fremont Toyota responded

Our team at Fremont Toyota appreciates your review of your recent experience with us! We can't wait to see you again. Have a great day!

March 19, 2023

Dealership Rating
Employee Rating

Pat and the mechanics provided excellent service. I appreciate the 32 point inspection to find anything that needs attention. It gives you peace of mind. More

by COACHPAUL4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Fremont Toyota responded

Thank you so much for your review! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

March 18, 2023

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The service was quick and they did a great job. Very attentive to my needs on my car. More

by SDCVYUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco

Mar 27, 2023

Fremont Toyota responded

Thank you so much for your review! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

March 14, 2023

Dealership Rating
Employee Rating

The manager who assisted me was so great and accommodating and explained everything that will be done plus estimated expenses and time. More

by jonjonsaints
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ervin Sunga, Phil Stravers

Mar 24, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

March 10, 2023

Dealership Rating
Employee Rating

Maria is one of the most professional and sweet toyota service provider. She educates me on what my car needs and is super helpful. I drive out from Antioch to get my car serviced by her. More

by BIANCALEJAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Fremont Toyota responded

We truly appreciate the kind words! We’re thrilled to hear that you had such a great experience with our service department. It's great to hear how much you enjoyed working with our staff. They will appreciate the shout-out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

March 09, 2023

Dealership Rating
Employee Rating

Easy to book appointment, waited while service was done, in and out in about 2.5 hours. Thorough check of my car. More

by DEAUBE
Recommend Dealer
Yes
Mar 24, 2023

Fremont Toyota responded

Thank you for taking the time to let us know how we did! It's nice to know we have delivered a great experience. If you have any further automotive needs please let us know!

May 19, 2020

Dealership Rating
Employee Rating

Pat is an excellent service rep. Everything was fine except I am missing some faux screw heads off of my center caps for my wheels. I actually found 1 in the center cap after I heard More

by CGGREEN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat

May 21, 2020

Fremont Toyota responded

Thank you for providing your feedback in regards to your recent service visit. We are happy to know that you enjoyed your experience working with Pat! We would definitely like to discuss the issue that you referenced. Please contact markhashimi@fremonttoyota.com or stop by the dealership at your convenience so we can assist you.

Mar 31, 2023

CGGREEN66 responded

I will always take my Toyota vehicles to Pat at Fremont Toyota for service!

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