Pat O'Brien
Pat O'Brien at Fremont Toyota

Pat O'Brien | Page 35

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.7
419 Reviews
4.7

419 Reviews

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419 Reviews of Pat O'Brien

November 09, 2023

Dealership Rating
Employee Rating

Very good attentive and respectful and respectful. Was in and out on time and my car was washed More

by TERRELLMCBRIDE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Fremont Toyota! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. It’s customers like you that we enjoy seeing time and time again! Thanks for stopping in, and we look forward to seeing you again next time!

November 06, 2023

Dealership Rating
Employee Rating

The team Toyota attention is great also they have a great people to attend us with amability and respect More

by CAROLINA.CORVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

November 02, 2023

Dealership Rating
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It was great! Always a good experience. Thank you to everyone at Fremont Toyota. I will return for next service. More

by lupepalacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sako

Nov 03, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

November 01, 2023

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Employee Rating

The car service took two and half hours and during that time but I waited patiently from 10:30am to 3:30pm, mor then five hours , I had to endure a long wait because he misplaced another customer's key whi More

by PAYAM.DANISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick

Nov 06, 2023

Fremont Toyota responded

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Nov 06, 2023

Fremont Toyota responded

Thank you for your candid review. We’re disappointed to read that your service experience did not go as expected due to longer than expected wait times. At our dealership, our goal is to provide the best customer experience and we take our customers’ feedback seriously in order to help better our services. We hope to earn the opportunity to work with you again in the future. If you would like to discuss this further, please contact General Manager, Bill Mason, at bmason@fremonttoyota.com.

October 22, 2023

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Employee Rating

They did good job and fast I really appreciate to Maria Castillo and Toyota team More

by NARINDERSAMRA137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

October 21, 2023

Dealership Rating
Employee Rating

Best service ever. They worked on my car in minimum time and fixed everything properly. More

by KAMKAUR30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

October 20, 2023

Dealership Rating
Employee Rating

The walk in request (a burnt out headlight bulb) was handled in a timely manner More

by JKKTOKUBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

Oct 23, 2023

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

October 14, 2023

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Employee Rating

Had a wonderful experience buying my new RAV4 Hybrid Limited. Great help from Matt. Also have brought my previous car for service with Pat O’Brien. He’s the best! More

by KNELSON207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Alokozai

Oct 17, 2023

Fremont Toyota responded

Thank you for leaving us a glowing review about your car buying experience at Fremont Toyota! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

October 14, 2023

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Employee Rating

Very nice service. Got in and out in a good time. Was updated well and was let known how my vehicles health was. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

October 11, 2023

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Employee Rating

I am a former Navy Officer, who made the rank of Lieutenant Commander. I have been in Fremont/Silicon Valley for 46 years.Fremont Toyota has the Best Customer Service that I have ever experienced. M More

by Gerald.Sobeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Fremont Toyota responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Fremont Toyota in the future!

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