"This was a fantastic experience from start to finish...."
This was a fantastic experience from start to finish. Robert Toth aka "Bobby T" was amazing to work with and was extremely attentive to me the entire time. This IS the place to go when you want to get into a Mercedes Benz. I will For Sure be back when the time comes up again for a new vehicle.
"I needed to replace a totaled vehicle, and checked the..."
I needed to replace a totaled vehicle, and checked the internet for pre-owned vehicles. e-mailed dealership with stock #.
car was available, waiting for a test drive. Personnel was professional and helpful.
Paperwork done, I now own my third MB.
"Quick response by Bobby Sabates to our inquiry. Smooth..."
Quick response by Bobby Sabates to our inquiry. Smooth transition through steps in completing purchase. Followup to ensure satisfaction. Looking forward to working with other team members of this dealership.
"Grant was very nice and knowledgeable about the car we..."
Grant was very nice and knowledgeable about the car we purchased. Very good experience. If we buy another Mercedes in the future it will be from this dealer
Other Employees Tagged:
"My husband and I just leased our first Mercedes-Benz from..."
- The Lamberts
My husband and I just leased our first Mercedes-Benz from David Rodriguez. It was the best new car experience we have ever had. David was wonderful from the first day we met until we took delivery. He helped us build the perfect car and followed up regularly with status updates. David is professional, friendly and a pleasure to work with.
Our experience with the finance manager was also very pleasant and efficient.. Jonathan Emmanuel, Product Concierge, was fantastic. He patiently went over everything we needed to know about the most used many smart features the car is equipped with. We also experienced the exceptional staff in the service department when we took the car in to have the DuPont Interior Protection applied.
We are loving our new car and our new dealership!
"The people at the dealership were prompt, courteous and..."
The people at the dealership were prompt, courteous and knowledgeable. Darrell went above to get me the car I wanted. He knows his product! Highly recommend. Everyone I encountered was friendly and helpful.
"The people at this dealership made the whole process of..."
The people at this dealership made the whole process of buying a great car as easy as it could be - from IN the the door to out with a NEW CAR. Enjoyable experience.
Other Employees Tagged:
, Jonathon Emmanuel, concierge *****
"Just leased another new Mercedes from this dealership...."
Just leased another new Mercedes from this dealership. Gary Childers is an excellent salesperson. I have enjoyed working with him for over 20 years . With many other options available, I continue to return to Mercedes of South Charlotte because of the dealership’s quality of sales and service, and the professionalism of Gary Childers.
"Working with Bobby S. has always been a pleasure. I never..."
- Julie M.
Working with Bobby S. has always been a pleasure. I never want to buy a vehicle anywhere else! Exceptional customer service, outstanding experience, excellent automobile
"I have been so impressed with the service I have had with..."
I have been so impressed with the service I have had with my new 2019 S 560. When I arrive for service people r there waiting for me and check in is so fast and professional. I also have been getting very nice loaner cars while my car is being worked on I have been seeing Bryan Gunter who is a service consultant and he has seen to every one of my needs Even texting me thru the day to let me know how the the service is progressing. One time Bryan texted me back at 10:00pm with a question I had about the car. I have never received this kind of service before and I plan on telling every one who has a Mercedes or who wants to buy one to come to this dealership. Thank you Mercedes-Benz of South Charlotte!