Purchase vehicle via internet and sales person description. All info was accurate. Visited the dealership, test drove and completed the transaction in a little over and hour. Sales person professional and courteous. The financial closing process was quick and smooth. Car was detailed immaculately.
"Five Star Experience "
Best car experience ever! I would recommend this dealership to anyone. Completely 100% satisfied and thrilled with the excellent customer service and five star experience!
"Very professional, prompt, courteous and helpful"
- Dave H
High quality treatment in a very professional, prompt, courteous and helpful during the thirteen week period beginning with initial introduction to the MB product line, test drive, special ordering of the specific model and options, updates on the production, transatlantic shipment, and ultimate delivery of the car in Pineville.. CC and Jonathon E. Deserve specific commendations for their individual contributions during the process. Thanks a lot. Dave H.
"Outstanding buying experience!"
Darius and Jeff made our car purchase very enjoyable and efficient. This dealership is a pleasure to work with and have always provided us excellent service and never fail to take the extra step to make sure everything is handled courteously and correctly.
This dealership has a excellent sales team and service department. I’ve brought two vehicles from this particular dealership and on both occasions I was impressed with the level on professional, expertise, and genuine care they have for their customers.
"Negotiation Experience was the most stress-free experience "
As always I dread the car negotiation process, however John Sim’s sales presentation moved us to selecting the best vehicle. He asked all the right questions which
sped up the selection process. Finally he offered a fair price for our trade. We knew it was a fair price because we conducted the research prior to making a decision to trade it. I would highly recommend this dealership and especially Mr Sims.
Other Employees Tagged:
"Knowledge and efficiency go hand in hand........"
- Leslie & Tim
Want to thank Pat Oberer for his patience and endurance during our experience with Mercedes Benz of South Charlotte!! Very knowledgable in the finance field and the final closing of a deal. We truly appreciate his help with everything....... a great guy!
Leslie & Tim
"Outstanding Car Buying Experience"
Gary Childers is absolutely the best sales consultant with whom I have ever dealt. He strives to provide the best sales experience possible. Gary is exceptionally efficient and responsive and patiently worked with me through every step of buying a new vehicle. I found it so reassuring to work with someone I have found to be such a trustworthy person, keeps a focus on that which is in the best interest of the customer, and works diligently to make certain he delivers an overall satisfying car buying experience. What a great asset Mercedes-Benz of South Charlotte has in a sales consultant the caliber of Gary Childers!
- Peggy Green
Buying a car from Mercedes Benz of South Charlette was an extremely pleasant and seamless experience. My salesman Janusz Walczak was always in contact with me via phone and e-mail as I live in Louisiana. I was also in contact with Pat Oberer and he was excellent as well. Mr Walczak kept me updated as to the progress of getting the car to me. I would not hesitate buying another Mercedes from this dealership. Everything promised was fullfilled. Rate them a 10.
"Attentive and professional"
I am very happy with my experience buying my first Mercedes with Darrell Kimrey. Darrell was very attentive and paid close care to all of my questions. The supporting staff was also very professional. I would definitely recommend them!