Pat Ragan | Page 5

Patrick was an awesome help! He took time to explain everything to me and I was very happy with my service. I LOVE the lady who does nails in the waiting area, she is always friendly and its great to ge everything to me and I was very happy with my service. I LOVE the lady who does nails in the waiting area, she is always friendly and its great to get my nails done. More

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This was my first visit to the dealership for service. I was here visiting for my 5000 mile service included in my purchase. While I had some trouble locating where to go (a bush was covering the sign) I ev was here visiting for my 5000 mile service included in my purchase. While I had some trouble locating where to go (a bush was covering the sign) I eventually found the right spot when I spied all the other cars. Patrick helped me figure out where I was going and he quickly noticed it was my first time there. He helped me locate the waiting room and showed me the many amenities there. When it was time to pay he located me quickly, updated me on the status of my car, and made sure to mention it had been washed. He introduced me to Trudy and she quickly helped me check out and Patrick walked me right to my car so I will know where it will be parked in the future. The service was quick, efficient, and as promised. More

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I enjoy taking my car for service at Pappas. Everyone is friendly, they treat me with respect and like family, and I appreciate that so much. Pat and Trudy were both genuinely caring and funny. It seems t friendly, they treat me with respect and like family, and I appreciate that so much. Pat and Trudy were both genuinely caring and funny. It seems they like their jobs, which is another reason I take my car there! Who wants to go into any business and deal with someone who is already miserable!? Not an issue at Pappas. With Pappas's help, my car is hanging on with 117k miles. I feel like they are honest with me, and as a woman in her 50s, that peace of mind is priceless. Thanks! More

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I came in for a 10k service and a battery check and was completely satisfied with the service. Although, I hope the next time I call my service-advisor would be able to help me through (more descriptive) t completely satisfied with the service. Although, I hope the next time I call my service-advisor would be able to help me through (more descriptive) the process a bit more. More

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Great experience! The dealership fit me in that morning and quickly, yet thoroughly took care of my Rav4. Everyone was friendly, professional, and attentive. Thanks for doing such a great job! and quickly, yet thoroughly took care of my Rav4. Everyone was friendly, professional, and attentive. Thanks for doing such a great job! More

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EVEN THOUGH I WAS 15MIN LATE FOR MY APPOINTMENT, I WAS TREATED EXTREMELY WELL AND THE ENTIRE EXPERIENCE WAS ENJOYABLE. USUALLY I LOATHE TAKING MY CAR TO GET SERVICED, BUT NOT AT PAPPAS TOYOTA. TREATED EXTREMELY WELL AND THE ENTIRE EXPERIENCE WAS ENJOYABLE. USUALLY I LOATHE TAKING MY CAR TO GET SERVICED, BUT NOT AT PAPPAS TOYOTA. More

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Very polite and timely. Pleasant surprise, most of the work was covered by warranty. They have manicurist which I find is a nice added touch and a pleasant customer waiting room. Bob Ross work was covered by warranty. They have manicurist which I find is a nice added touch and a pleasant customer waiting room. Bob Ross More

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Vehicle was picked up at owners residence by Jim Null, owner's nephew, and taken in for service due to recall notice for a couple of items. Serviced by Pat Ragan on recall items and then checked and foun owner's nephew, and taken in for service due to recall notice for a couple of items. Serviced by Pat Ragan on recall items and then checked and found a couple of minor items that were in need of repair and will be taken care of by owner. After service, veehicle returned to owner's residence. Now that's service!!!!!! More

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I dealt with Patrick Scogin to obtain parts to repair my luggage rack. Patrick was very helpful and friendly when ordering parts for me and with working with me on a time to install the parts. It was a re luggage rack. Patrick was very helpful and friendly when ordering parts for me and with working with me on a time to install the parts. It was a relatively minor repair but he went out of his way to make certain that I was taken care of with a smile. Trudy was also very friendly and efficient. Thanks to them I would come back for service in the future. More

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I feel everyone at Pappas went above and beyond to make sure everything was as pleasant as possible. Everyone encountered, from the ladies that greeted and got information from me to the lady that gave me sure everything was as pleasant as possible. Everyone encountered, from the ladies that greeted and got information from me to the lady that gave me the manicure...everyone was very kind and friendly! Thank you, Anita More

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