Patricia Fowler

Took care of my issues, pleasant to deal with. Will come back if I have any other issues. Will come back if I have any other issues. More

by bigdhall41 Verified Customer Verified Customer

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Every time I’ve delt with Walt massy they have always made sure things done right !!!Good people ! made sure things done right !!!Good people ! More

by hanbrit1 Verified Customer Verified Customer

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Patricia Fowler personally handled my call for service with exceptional concern and professionalism with care to ensure service queries were addressed adequately. I was very impressed by Patricia being c with exceptional concern and professionalism with care to ensure service queries were addressed adequately. I was very impressed by Patricia being courteous and understanding with a positive attitude to ensure my 100% satisfaction which will allow me to return again. In and out in very timely fashion which was great More

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I always enjoy the hospitality and friendliness of the staff. Everyone is so caring about you and your needs. staff. Everyone is so caring about you and your needs. More

by Yolandablackmon1222 Verified Customer Verified Customer

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Fast service and everyone was very professional. The experience was one that I hope to repeat with my next oil change. The experience was one that I hope to repeat with my next oil change. More

by yahyehs2009 Verified Customer Verified Customer

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Always friendly. Always responsive. Always knowledgeable. Always caring and make sure I'm taken care of. Always responsive. Always knowledgeable. Always caring and make sure I'm taken care of. More

by boomeray195 Verified Customer Verified Customer

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I was disappointed with my recent service experience. What should have been a simple tire repair ended up taking 2½ days to complete, largely due to a lack of communication. Throughout the process, there What should have been a simple tire repair ended up taking 2½ days to complete, largely due to a lack of communication. Throughout the process, there seemed to be confusion about the status and location of my vehicle. At one point, the service department believed I had my car when it had actually been at the dealership the entire time. Later, I received a call saying my vehicle was ready for pickup, only to arrive and find that it was not actually ready. The poor communication and lack of coordination were frustrating and caused unnecessary inconvenience. This experience has left a bad impression, and we will likely consider other Chevy dealerships for future service needs. I do want to recognize Patricia, the Service Manager, for being kind, professional, and helpful throughout the situation. She made a positive impact despite the issues I encountered. With better communication and internal coordination, the overall customer experience could be greatly improved. More

by elissamae99 Verified Customer Verified Customer

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A great place to get your Vehicle service or purchase a new vehicle at Walt Massey in Hattiesburg new vehicle at Walt Massey in Hattiesburg More

by judycbrown2 Verified Customer Verified Customer

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Good customer service skills to the customer. Good car service skills for the vehicle. Thanks Good car service skills for the vehicle. Thanks More

by Cwill38th Verified Customer Verified Customer

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This is the most friendly dealership I have ever bought vehicles from starting at the sales floor and extending back to the service department. I have bought my last two vehicles from this dealership and p vehicles from starting at the sales floor and extending back to the service department. I have bought my last two vehicles from this dealership and plan to buy from here going forward. More

by jaredsappington Verified Customer Verified Customer

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