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Patricia Neal
Refer Me
Patricia Neal | Page 2
Assistant Service Manager
Crown Chrysler Dodge Jeep Ram of Chattanooga
2120 Chapman Rd
Chattanooga, TN 37421
22 Reviews
I have worked in the auto industry for 10 years. In my time off I enjoy spending time with my 3 kids. My goal in life is to continue raising healthy children.
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22 Reviews of Patricia Neal
April 04, 2013
Tricia is the reason that I keep coming back for service. She is always knowledgeable and friendly. We bought our van a year ago and now we bring all of our vehicles here. She is always knowledgeable and friendly. We bought our van a year ago and now we bring all of our vehicles here. More
by DanaA
Helpful 
March 01, 2013
Purchased 2013 Challenger, Craig was awesome, went out of his way to make sure we were taken care of, even got me a 300 as I requested for a rental while headline was installed. his way to make sure we were taken care of, even got me a 300 as I requested for a rental while headline was installed. More
by Ann Coker
Other Employees Tagged: Donald Gentry
September 18, 2012
I would like to update my previous review. After my first review, management was very quick to contact me. They were also very quick to make the situation right. After discussing with the service department, review, management was very quick to contact me. They were also very quick to make the situation right. After discussing with the service department, I believe the sales rep really did believe the "perform Service" message was indeed an indicator for an oil change. I still would have bought the truck knowing the true meaning of the message. The price and the truck were that good. This is hands down the best dealer service department I have ever dealt with. The friendliness and professionalism is top notch. I will be using this service department again and I would definitely recomennd them. Would I buy a vehicle from them again? Absolutely! I bought my truck used "as is". I was told the perform service message would be cleared when I picked it up. While I'm not a lawyer, I doubt they were legally obligated to make these repairs in order to clear the message. They honored their word and I greatly respect that. I've bought new cars before, other brands/Dealers, and had a more difficulty getting repairs that were under warranty. Mark Hudson More
by Ramhead
August 26, 2012
The best dealer i've ever used. These two sells men will stay with you an help you purchase the right vehicle for you. with a no pressure attitude. The next purchase we make will be with them. stay with you an help you purchase the right vehicle for you. with a no pressure attitude. The next purchase we make will be with them. More
by ramjeep12
Other Employees Tagged: Chad Yother
June 14, 2012
Excellent Excellent Excellent! Crown's service dept. is great. They are busy but they always take the time to take care of their customers. They just go out of their way and take care of their customers. great. They are busy but they always take the time to take care of their customers. They just go out of their way and take care of their customers. Trish, Willie and Carey are just awesome. True five star service! More
by Orion6
April 15, 2012
I broke down outside of Chattanoga and had to be towed to Crown. Unfortunately, it was after hours. Trisha from service and Matt from the mechanics group agreed to stay and wait for me and the tow. It was Crown. Unfortunately, it was after hours. Trisha from service and Matt from the mechanics group agreed to stay and wait for me and the tow. It was at least a couple of hours after normal hours and they willingly agreed to stay and wait. The ultimate result was no work required - I was on my way to Atlanta and had temporarily fixed the issue. Matt took the car out for a trial ride and agreed it would hold until I got to Atlanta and could get it properly addressed. I cannot tell you the feeling of comfort and appreciation felt with both Trisha and Matt. Great employees and certainly ambassadors for Crown Chrysler. Thanks to both of them. John Steele More
by John Steele
January 05, 2012
They are always very friendly and do what they say they are going to do. Trish is great to deal with women to women and Willy treats you as a equal.They seem to go the extra mile for me. I enjoy seeing the are going to do. Trish is great to deal with women to women and Willy treats you as a equal.They seem to go the extra mile for me. I enjoy seeing there faces and I know they are always going to be there. I can depend on them. More
by kbrainard
Other Employees Tagged: Trish and Willy-Excellant Service advisors
November 17, 2011
My vehicle appears fixed. Previous dealer had it 4 months and it orked only 30 miles. Your crew had it going in two days and knew where he needed to go to getthe part from mercedes that Chrysler does not hav and it orked only 30 miles. Your crew had it going in two days and knew where he needed to go to getthe part from mercedes that Chrysler does not have in parts list. I can now love my car again More
by WayneThomas
Other Employees Tagged: Trisha, matt
September 16, 2011
I would recommend the use of the Crown service department because with my experience with them they were very professional, courteous, and kept me informed at all times. No service was performed without my k because with my experience with them they were very professional, courteous, and kept me informed at all times. No service was performed without my knowledge and the cost of each repair. Patricia was especially helpful because she seemed to genuinely care about the service of the vehicle and that it was done correctly. She seems to take a personal interest in each aspect of her job. I relly appreciated her perfessionalism and frienliness. Thank You Rhonda Adams More
by Rhonda Adams
Other Employees Tagged: Patricia Nea;
August 17, 2011
I had purchased a 2008 Dodge Viper from a Texas dealership that had a few issues when I brought it back to Chattanooga, TN. I took it to Crown Dodge and I couldn't be happier with the service that dealership that had a few issues when I brought it back to Chattanooga, TN. I took it to Crown Dodge and I couldn't be happier with the service that I received. Not only was my Viper diagnosed correctly, the technician took me back to explain what was happening with the vehicle. The parts I needed to order arrived quickly and I was even offered a shuttle service, free of charge, back to my place of work while they repaired my vehicle. I have owned other Vipers before and have taken them to other dealerships where the friendliness and service was marginal. One dealership even left the keys to my Viper in the ignition while customers were browsing other vehicles in the lot! At Crown, I honestly feel as if they care for my concerns and they really do. Although my vehicle was not kept over night, they assured me that security was one of their core values. They secure all vehicles and treat them with great respect. It's hard to beat the free big screen TV, water, and snacks provided while you wait for your vehicle in the lobby. I will be sure to return whenever I need my vehicles serviced and when I am in the market for another vehicle. More
by doomviper
Other Employees Tagged: Patricia Neal,
