Patrick Baffa
Patrick Baffa at Mercedes-Benz of Naples

Patrick Baffa | Page 2

Service-Loaner Fleet Manager

Mercedes-Benz of Naples

501 Airport Rd S
Naples, FL 34104

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31 Reviews
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31 Reviews

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31 Reviews of Patrick Baffa

January 26, 2021

Dealership Rating
Employee Rating

Service was prompt and everything was completed to my complete satisfaction. it was easy making my appointment all my contacts were with knowledgeable and pleasant people More

by mimikekem8332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Dressman , Tino Guerrero

Jan 28, 2021

Mercedes-Benz of Naples responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

November 26, 2020

Dealership Rating
Employee Rating

Mercedes service in Naples is great. Ready for me on time, loaner ready and car ready when promised. The same people are there every time to help. More

by chcarswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2020

Mercedes-Benz of Naples responded

Hello, thank you so much for the positive review! If you're ever in need of more help, please let us know! Take care!

November 06, 2019

Dealership Rating
Employee Rating

Great salesman, great service Highly recommendation them to everyone Adam went over and above explaining the details of the car and all the features. A+ More

by EricP
Recommend Dealer
Yes

Other Employees Tagged: Adam Davis, Jackie Dressman, Corey Bernardo , Mike Cozza, Tino Guerrero, Tom Neglio, Chuck Searles, Dean Smith, David Wachs, Mike Rispoli

Nov 08, 2019

Mercedes-Benz of Naples responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Naples for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

August 13, 2019

Dealership Rating
Employee Rating

Amazing service, as always. This is my third Mercedes-Benz from the Naples dealership. I absolutely will not shop anywhere else. Adam is such a pleasure to work with, made the pr More

by Adlandry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Davis , Tom Neglio

Aug 14, 2019

Mercedes-Benz of Naples responded

Thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Naples so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

May 16, 2019

Dealership Rating
Employee Rating

A great experience, fast in and out service! A great experience provided by competent and courteous people. Truly a state of the art dealership with the costumers best interest in mind . They rea More

by Cardoc1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Butz, Tom Neglio, Shaun Warner

May 20, 2019

Mercedes-Benz of Naples responded

Hello there, we're so glad that we were able to go above and beyond your expectations. If you have any further questions, please don't hesitate to reach out. Take care.

December 18, 2018

Dealership Rating
Employee Rating

Incredible Exceptional Service from Jackie Dressman and the entire team. Car was done early. Presented clean with tire shine and more. Service area was very s More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Dressman , Mike O’Shea

Dec 20, 2018

Mercedes-Benz of Naples responded

Marco, thank you so much for your kind words about your experience here at Mercedes-Benz of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 30, 2015

Dealership Rating

great experience mike powell is my kind of guy. great salesman who made my buying experience simple. followed up with me after purchase to make sure i was happy, great More

by kevinhughes118
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Powell, ken

January 29, 2015

Dealership Rating

Inverted pyramid Not often do you get the chance to be surrounded by genuinely concerned employees who get it. When do you ever get the chance to enjoy a 50:1 ratio of More

by Ifondue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe "JP" Politi, Chuck Searles

December 13, 2014

Dealership Rating

Like a fine hotel Mercedes Benz of Naples is unlike other dealerships in that the entire staff treats you like guest at a top resort. Truly concierge treatment every s More

by MB Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kaleal, Michael Powell

November 21, 2014

Dealership Rating

Par Excellence! Everything from start to finish is made easy for the client at Mercedes-Benz of Naples, Florida. Ann Margaret Ross was a pleasure to work with; both More

by Susan Sherwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ann Margaret Ross , Frank Carrasquillo, Geoff Kaleal, Tom Neglio, Henri Xhialli

Nov 24, 2014

Mercedes-Benz of Naples responded

Thank you for your fantastic review! We are proud to have you as part of the Mercedes Benz of Naples Family! I'll be sure to let Ann, Tom. Geoff and Henri know that their service made your experience top notch! Have an amazing Holiday Season!

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