Dealership Experience
5 yrs
442 Reviews
Write a Review442 Reviews of Patrick Branyan
August 03, 2023
Very pleasant experience buying my first KIA. Patrick Branyan in sales was patient, listened to my needs and allowed me to make the decision without pressure. He and Garcia in finance helped make Patrick Branyan in sales was patient, listened to my needs and allowed me to make the decision without pressure. He and Garcia in finance helped make the entire process stress free and quick! Start to finish was under 2 1/2 hours! More
August 03, 2023
The salesman Patrick was knowledgeable, patient, focused. He never pressured us to make a decision/choice. His goal was to get us the vehicle that was right for us. He listened to us and did not talk over He never pressured us to make a decision/choice. His goal was to get us the vehicle that was right for us. He listened to us and did not talk over or past us. He was always available and returned messages quickly. He explained the features of the vehicle we chose and even got us set up in the new vehicle. He let us know that we could call him at any time if we came across something we did not understand. The finance manager Gerardo was easy to work with and respected our decisions. Again, no pressure to choose things we did not want. The service department followed up with us quickly. We have owned the vehicle about a week and we love it! More
Other Employees Tagged: Dylan Ebbs , Gerardo, finance manager
August 02, 2023
Very easy and non pressuring buying experience for my first time! Very informative experience as well I appreciate that Patrick set up my Bluetooth for my car! I would go through the whole process in a h first time! Very informative experience as well I appreciate that Patrick set up my Bluetooth for my car! I would go through the whole process in a heartbeat again just because of how nice and easy it was! More
August 01, 2023
Very friendly and professional staff. we have bought two cars from Patrick at this point and he is fantastic to deal with. Very professional and goes out of his way to help you get what y we have bought two cars from Patrick at this point and he is fantastic to deal with. Very professional and goes out of his way to help you get what you want. More
July 29, 2023
Our description of Patrick: knowledgeable, patient, respectful, diplomatic. We could not have been in better hands! Patrick listened to us and answered our questions, instead of talking over and past respectful, diplomatic. We could not have been in better hands! Patrick listened to us and answered our questions, instead of talking over and past us, as some dealers do. Never did we feel pressured to make a decision or choice until we were ready. This was our first experience with electric vehicles so we had many questions about availability and then about options. Patrick walked us through it all, and in the end we got the vehicle that is right for us and that we feel very comfortable with. At one point in the process we (the purchasers) got into an argument/discussion about L1/L2 chargers. Patrick diplomatically and patiently let us talk it out, answering questions and suggesting options. He showed us the charging station and walked us through the whole charging routine until we both were comfortable. When we took delivery, Patrick explained and demonstrated the options on the vehicle (media, comfort and safety features, etc.) patiently, completely, and clearly and got our phones set up to get us started. He reminded us that we should contact him immediately if we got stumped or had questions going forward. Patrick could serve as a model salesman for vehicles in general. And we will certainly be back to shop for Vehicle #2 at Gay Family Kia. More
July 29, 2023
Our description of Patrick: knowledgeable, patient, respectful, diplomatic. We could not have been in better hands! Patrick listened to us and answered our questions, instead of talking over and past respectful, diplomatic. We could not have been in better hands! Patrick listened to us and answered our questions, instead of talking over and past us, as some dealers do. Never did we feel pressured to make a decision or choice until we were ready. At one point we (the purchasers) got into an argument/discussion about L1/L2 chargers. Patrick diplomatically and patiently let us talk it out, answering questions and suggesting options. He took us outside to show us the charging station and walk us through the whole charging routine until we were comfortable. He explained and demonstrated the options on the car (media, comfort and safety features, etc.) completely and clearly and got our phones set up to get us started. He reminded us that we should contact him immediately if we got stumped or had questions going forward. Patrick could serve as a model salesman for vehicles in general. More
Other Employees Tagged: Austin Demott , Zachary Dollar, Gerardo - the finance manager. 5 stars there too!
July 27, 2023
Friendly knowledgeable Enc My salesman's answered my questions very honestly and understand. My salesman broke down a lot of the issues that I had no idea about, and it made it very easy to make a decis questions very honestly and understand. My salesman broke down a lot of the issues that I had no idea about, and it made it very easy to make a decision. More
Other Employees Tagged: Austin Demott, Ruben Roque-Silva , Rudy Aldape
July 26, 2023
This dealership was professional, caring, and was able to help me get the vehicle I wanted! Usually it takes all day to get a vehicle and at gay family autos I was in my car driving home within 5 hours! I am help me get the vehicle I wanted! Usually it takes all day to get a vehicle and at gay family autos I was in my car driving home within 5 hours! I am extremely thankful to Patrick Branyan for being my salesman and doing all he did, so I could get my Kia Sorento. More
July 20, 2023
Awesome service and worked great with all my needs and wants, thank you very much guys! wants, thank you very much guys! More
Other Employees Tagged: Austin Demott, Pat Smith, Ruben Roque-Silva, Dylan Ebbs , Rudy Aldape, Zachary Benavides, Katy Bynum, Zachary Dollar
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