Copeland Subaru Hyannis

Tristan was extremely helpful and informative when it came to my service. Very good at his job. came to my service. Very good at his job. More

I usually find this dealer provides excellent service, but on my last visit I experienced particularly exceptional customer service. My service advisor was Michelle, and she went above and beyond to assis but on my last visit I experienced particularly exceptional customer service. My service advisor was Michelle, and she went above and beyond to assist me. Her communication was frequent, accurate and professional. When it turned out service could not be completed in one day, she set me up with a loaner, and stayed late to make sure all requisite paperwork was in order. No small feat since I had left my wallet at work. All service was completed as promised the next day. Great team effort, as usual!! Thank you Copeland Subaru!!! More

I was pleasantly surprised at the return home and pick up service you provided. I expected only the ride home. Also my car is a 2013, and was not sure if the warentee would still hold,but I was given free s service you provided. I expected only the ride home. Also my car is a 2013, and was not sure if the warentee would still hold,but I was given free service because it was a seat belt, that was defective . More

We have been going to Copeland for service ever since moving to The Cap over two years ago. Everyone there has been friendly, efficient, and skilled in their work. And last week we purchased a new Subaru moving to The Cap over two years ago. Everyone there has been friendly, efficient, and skilled in their work. And last week we purchased a new Subaru. The sales staff also proved to be great. A special shout out to Essence in service and Max in sales!! More

Excellent experience start to finish. Max went above and beyond to meet our needs! Thanks. Max went above and beyond to meet our needs! Thanks. More

Essence was suuuper friendly and I loved the cute chotchkies she has on her desk, definitely made me smile chotchkies she has on her desk, definitely made me smile More

Ordered a part, paid for it and told it would take maybe two days to come in. That was 10 days ago. Called today and spoke with the service person, Michelle, who said she’s check on it and call us right bac two days to come in. That was 10 days ago. Called today and spoke with the service person, Michelle, who said she’s check on it and call us right back. Still waiting for her call back 30 minutes later. Very poor service counter people! Preferred Beard Subaru! More

This is a first rate dealership and our most recent service experience reinforced that opinion. Customer service folks were extremely helpful and the technicians worked overtime to get the car back to service experience reinforced that opinion. Customer service folks were extremely helpful and the technicians worked overtime to get the car back to us in a timely way. More

For many reasons, I have consistently been satisfied with my service experiences at Copeland Subaru, my service experiences at Copeland Subaru, More

Justin Lai Santos, super service agent— thoughtful, thorough, efficient! Essence also excellent. Joe the mechanic excellent service. George the BEST at Copeland Subaru sold me my 2021 Forrester and giv thorough, efficient! Essence also excellent. Joe the mechanic excellent service. George the BEST at Copeland Subaru sold me my 2021 Forrester and gives great care of it!! More