Patrick (Frenchie) Antar | Page 5

Excellent Service Our salesman was very professional and made our experience so comfortable. We hadn’t purchased a vehicle in 4 years and we were very nervous but he ma Our salesman was very professional and made our experience so comfortable. We hadn’t purchased a vehicle in 4 years and we were very nervous but he made our experience enjoyable. The business Manager was very personable. It was a very good buying experience More

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Outstanding service Experience was the best that I’ve had in purchasing a vehicle. I didn’t feel pressured, And Patrick thoroughly explained options on the vehicle to me. Experience was the best that I’ve had in purchasing a vehicle. I didn’t feel pressured, And Patrick thoroughly explained options on the vehicle to me. I test drove it, was allowed to keep the vehicle overnight, then purchased 2 days later. I should have owned a Lexus previously! More

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Great experience! The process was simple and Patrick was very helpful and information during the entire sales transaction. I would recommend this dealer to friends and The process was simple and Patrick was very helpful and information during the entire sales transaction. I would recommend this dealer to friends and family. More

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Patrick Antar is a Lexus Product Expert My wife and I are educated consumers. We always use Consumer Reports to narrow our search criteria. In looking for a new SUV, we found 4 manufacture My wife and I are educated consumers. We always use Consumer Reports to narrow our search criteria. In looking for a new SUV, we found 4 manufacturers that had excellent ratings for their mid-sized SUV. We were focused on the 3 non-luxury brands due to budget. We went to two of those brands with our criteria, and I was extremely disappointed with the sales people at both. Two different manufacturers and the first question each sales person asked my wife was, "What color are you interested in?" I still cannot fathom why they would lead with what should be the last question. To make me feel even more uncomfortable with their total lack of product knowledge, one sales person responded to my inquiry about an SUV with a tow hitch, by stating they do not have that as an option. I knew for a fact that the tow hitch is an option. Clearly this sales person was trying to sell me what they had, rather than what I wanted. One of the Consumer Reports recommended vehicles that met our specifications was the Lexus RX. We were not prepared to pay as much as a new Lexus would cost, so we decided to look into a Lexus Certified Pre-Owned. Arriving at Charles Barker Lexus of Newport News, we met Patrick Antar. Patrick had more product expertise than any automotive sales person I ever met. He took a lot of time asking us questions to ascertain exactly what we wanted. We asked about Lexus Certified Pre-Owner and Patrick very ably convinced us of the benefits of Certified Pre-Owned. Then when we went to look at the selection of RX's on the lot, Patrick knew every detail of each car we looked at. His expertise helped us understand every feature as well as each difference of the ones we looked at. We found exactly what we wanted thanks to Patrick's expertise as well as his superior ability to discover what was important to us. We decided on the spot to purchase a Certified Pre-Owned Lexus RX. The car is so perfect that unless you looked at the odometer, you would not be able to tell it is used. Many other sales people, say "goodbye" once the contract is signed. Not Patrick. After he had the car detailed, he hopped in and explained every single feature to us. As a professional salesperson myself, I have a great amount of respect and appreciation for Patrick's professionalism, and his obvious desire to make sure we are extremely satisfied with our selection. More

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Most honest, professional, & low pressure dealership ever! In the last 50 years, we have purchased over 10 new vehicles from different dealerships. When we initially met with the Charles Barker representatives In the last 50 years, we have purchased over 10 new vehicles from different dealerships. When we initially met with the Charles Barker representatives we quickly realized that we were dealing with extremely professional individuals. Upon initially speaking with the Sales Manager, Tony, and then the Salesman, Patrick, we felt we were going to have an experience that we have never encountered before. We were never pressured into anything nor were we rushed in making a quick decision. Each and every question we had was answered to our complete satisfaction. Their attention to detail was indeed comforting. Our dealings with the Finance Officer, Shawanda, was the quickest we have ever experienced. Her attention to detail and ability to process our paperwork in a timely manner was remarkable. If you're looking to purchase (or lease) a classy Lexus from a top notch organization, we would highly recommend you work with Charles Barker in Newport News, Virginia. More

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Great new car buying experience Mr Patrick Antar was superb. He explained everything associated with a new car purchase. Impressive customer service. After a test drive, Mr Antar al Mr Patrick Antar was superb. He explained everything associated with a new car purchase. Impressive customer service. After a test drive, Mr Antar also took the time to handle all the automatic and safery features of the 2019 Lexus 300h. More

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Great Customer Service Just bought a car from Charles Barker Lexus. I have always dreaded buying a car because in the past I felt like a number and pretty much buy it and s Just bought a car from Charles Barker Lexus. I have always dreaded buying a car because in the past I felt like a number and pretty much buy it and so long. I can say without a doubt the service at this dealership was absolutely tops. Starting with the technology specialist Patrick Antar, who was a delight and a professional in every way. He knows his cars and is well versed in the technology of the vehicles. He took the time to go over everything from entering the vehicle to every amenity the car possessed. The one thing that impressed me was he wasn’t’t your typical pushy salesperson. Tony, the sales manager was another gem. He is pleasant and as a leader, positive and willing to help his co-workers. Last, I need to mention Shawanda. Again very knowledgeable and approachable. Thanks “Frenchie”, Tony and Shawanda. All of you are assets to this company. The Dales More

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Great customer service We purchased our Lexus from “Frenchie”. He was very attentive to what our needs were and went over everything the car had to offer. We originally wen We purchased our Lexus from “Frenchie”. He was very attentive to what our needs were and went over everything the car had to offer. We originally went in to buy a used car but after talking things over we knew by what Frenchie told us that the new hybrid was the better choice. After purchasing he even put a bow on top of the car for pictures. Excellent salesman. And also the staff doing all of the financing couldn’t of been nicer or more accommodating. Excellent Team! More

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Mohamad has done it again! We are repeat customers with Charles Barker Lexus and we will continue to be repeat customers because of Mohamad Mayassi and the wonderful people at t We are repeat customers with Charles Barker Lexus and we will continue to be repeat customers because of Mohamad Mayassi and the wonderful people at the dealership. It takes genuine caring and very hard work to develop and maintain true customer relationships. Each of our experiences has surpassed the previous one. Mohamad is not only extremely competent, efficient and passionate about what he does; he instills trust - we absolutely trust him and sincerely appreciate his thoughtfulness and attention to detail. We also want to give a big thank you to Shawonda and Tony in finance - they are exceptional! We will be back! More

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Direct and Fair If you begin with both sides working toward a sale and both sides gettingsome of what they require and you are wanting to do that in a reasonable time If you begin with both sides working toward a sale and both sides gettingsome of what they require and you are wanting to do that in a reasonable timeline then you will enjoy working with CB Lexus. More

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