Patrick (Frenchie) Antar | Page 4

easy and great follow through The entire process was low stress, easy and fast. Great certified used vehicle, and everything they said they would do, they did. I never like deali The entire process was low stress, easy and fast. Great certified used vehicle, and everything they said they would do, they did. I never like dealing with car sales people, but Patrick was great. I couldn't have had a better experience. Thanks! More

Report | Print

No pressure, great to deal with When purchasing my previous vehicle from another dealer two years ago I was subjected to all sorts of pressure - they tried to get me to switch my aut When purchasing my previous vehicle from another dealer two years ago I was subjected to all sorts of pressure - they tried to get me to switch my auto insurance to an agency the dealership owner also owned, they tried to convince me to take financing through them instead of paying cash, and they tried to sell me an extended warranty at a hefty add-on price. Rude high pressure tactics were used for that last one. How refreshing was my experience at Charles Barker Lexus by contrast - no effort was made to sell me anything of these add-ons. The process could not have been simpler, and everyone with whom I came into contact could not have been more gracious - and this group included Patrick Antar, the Sales Representative who had also undergone special technical training and was their specialist in this area, Shawonda Massenburg who went through the paper signing (closing) process with me, Jane Tucker who also worked in Admin, and the General Manager whose name was Tony I believe, who paid for our lunch which we went out for while waiting for the paperwork to be processed. What a pleasant experience this was, in stark contrast to what I had to undergo two years earlier. More

Report | Print

I been dealing with this dealership since 2001. The salesman are always on point and ready to assist you. I just purchase my 4th lexus from them. salesman are always on point and ready to assist you. I just purchase my 4th lexus from them. More

Report | Print

We had a great experience at Charles Barker Lexus in Newport News buying our new car. The staff there are friendly, knowledgeable, and helpful. From sales to finance they are just great people. Thanks F Newport News buying our new car. The staff there are friendly, knowledgeable, and helpful. From sales to finance they are just great people. Thanks Frenchie and team. We love our new explorer. The Wilkins Family More

Report | Print

Great Experience My first experience with this dealership and it was great. My salesman was friendly, professional and knew his product extremely well. I would recom My first experience with this dealership and it was great. My salesman was friendly, professional and knew his product extremely well. I would recommend them to anyone. More

Report | Print

Great courteous service! My first experience at this dealership. Pleasant and helpful in finding what suited my family and I. I'll be back for my next car when the time come My first experience at this dealership. Pleasant and helpful in finding what suited my family and I. I'll be back for my next car when the time comes. "Frenchy" knows his business and did an outstanding job in helping us find the right car within our budget. More

Report | Print

Very accommodating and with less stress. Patrick Antar treated me professionally and was very accommodating for me in my decision to purchase a new vehicle. For example, he allowed me on my Patrick Antar treated me professionally and was very accommodating for me in my decision to purchase a new vehicle. For example, he allowed me on my on to take the vehicle home to show to my wife. Also, there was no hassle or pressure from him to purchase the vehicle. I felt very comfortable dealing with Patrick. Job well done! More

Report | Print

Purchased 2nd Lexus certified car - Outstanding dealership I purchased my second Lexus certified car from Charles Barker Lexus Newport News. The team was outstanding, from the service group (inspecting the ve I purchased my second Lexus certified car from Charles Barker Lexus Newport News. The team was outstanding, from the service group (inspecting the vehicle), sales team (Frenchie) and the finance team (Shawanda). I flew in the night before and by 10:30am the next morning I was ready to drive home. Completing a detailed inspection, test drive and paperwork. Frenchie was outstanding, customer led and went the extra mile to satisfy my questions. Purchasing a Lexus certified car from 500 miles away can be a little difficult. But that team made me feel very comfortable and it is a Lexus of course. I would highly recommend this dealership and my salesman Frenchie. If I keep buying from them, I may have to move to Newport News. Thanks again for the great experience and making me feel like part of the family. More

Report | Print

Easiest car buying experience I've ever experienced. We walked in just looking and walked out with a brand new Lexus. Frenchie was our Salesman and he was kind, personal and informative. He had the an We walked in just looking and walked out with a brand new Lexus. Frenchie was our Salesman and he was kind, personal and informative. He had the answer to every question and is very knowledgeable with all the technology in my car. Shawanda was amazing. She was very friendly and kind as well as quick and through. Both of them know exactly what they are doing. I HIGHLY recommend this dealership. FIVE STAR!!!! More

Report | Print

Purchase ~ Lexus GX 460 This is my second Lexus purchase, for me the quality of the Lexus brand is without peer, what distinguished my recent buying experience was the superl This is my second Lexus purchase, for me the quality of the Lexus brand is without peer, what distinguished my recent buying experience was the superlative customer service provided by Patrick ”Frenchie” Antar. Patrick redefined my definition of a here to now car sales experience, from one to be endured to one of a incredibly pleasant and excellent experience. His knowledge of all the Lexus models was superb...answering my many questions regarding the differences between models under consideration....his excellent demeanor encouraged an ongoing conversation which was always met with an openness to both respond and further ensure he was fully responding. Both his words and body language were always “in sync” conveying a credible and authentic demeanor which further enhanced my buying experience. Patrick elevates the car buying experience to the highest level...further bringing accolades to the Lexus brand with a superlative buying experience. He is a role model for others in the car sales profession...would recommend without hesitation. Christine R Miller More

Report | Print