Patrick Glavey | Page 25

Very disappointed in my dealing with this dealership. I worked with Erin in Internet Sales (who was great). Unfortunately, once transferred to a sales associate (Patrick) in the office I could hear his m I worked with Erin in Internet Sales (who was great). Unfortunately, once transferred to a sales associate (Patrick) in the office I could hear his manager in the background telling him he didn't want my credit app or other discussion. He had others looking at the car and if I wanted it to come in now. I live 50 minutes away and was working with the internet and sales POC to finalize a price and get everything approved before driving down. I really wish I had gotten this managers name. His work may be great but he treated people like they were gum on his shoe! At that point, I told him to disregard and I would go elsewhere. He knew I wanted to buy that day. Erin called me back and apologized, and stated if I wanted the car it would be ready for me when I arrived at 12. I filled out the Hyundai financing, was approved, and proceeded to drive down. Once there Erin informed me the car was sold to someone else. She was discussing the situation with the same manager I heard over the phone. He was extremely rude to her and could be heard across the room where both I and my daughter were sitting. Erin apologized for the inconvenience and found an identical car at another one of their dealerships and told me it would be delivered to my residence that evening - by Erin and Kelly. Kelly told her son, Patrick, they would be driving the car to me the next day. So, I signed the paperwork and put down $4K then departed the dealership expecting the car that evening. At 6:30 pm I had heard from no one so I called the dealership at which time I was told it did not arrive and I would have it the next day. Next day arrives and I am told by Patrick the car arrived but he is swamped and it may not be able to be delivered until the following day. Two days after signing the contract and putting the deposit down. I told him that was not acceptable. I was promised it delivered the day before which didn't happen; then told the next day which he was telling me wouldn't happen. He stated if I wanted it that day I could come to Ocala and pick it up and that they did not use the word "promise". I told him him the word promise was not used, but I was told it would be delivered on a certain day, and I expected it to be delivered. Their word should be the bond, and there are plenty of employees there that could drive the car to Gainesville. Overall, the experience was one of the worst I have had buying cars, or any other service. Erin and Kelly were very nice, as well as the finance individual who took care of us. The rest of the experience was abysmal. I'll definitely not recommend it to anyone. More

by j_sanchez219 Verified Customer Verified Customer

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Great experience, 5 star service and fair pricing . Will be back in the future to trade for the palisade. thanks again Will be back in the future to trade for the palisade. thanks again More

by MEADERAYMOND12 Verified Customer Verified Customer

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El servicing fue exelente. No tuvimos ningun problema y Nina y Carl fueron exepcionales connosotros. No tuvimos ningun problema y Nina y Carl fueron exepcionales connosotros. More

by HEDDAPALMER42 Verified Customer Verified Customer

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After being t Jenkins we honest were not going back. my wife was heading to the Ladies room while we awaiting on our car Funny but was tagged teamed by the nicest husband wife team.we look at a new sub my wife was heading to the Ladies room while we awaiting on our car Funny but was tagged teamed by the nicest husband wife team.we look at a new sub and love the service the car so we bought it.hate to put a negative since everything was so much better than last time..but not happy about the interest we are paying they have been advertising much lower hopes that can be fixed so we have a lower payment. More

by MOMSLAVE003 Verified Customer Verified Customer

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I had the privilege of working with Franklin and Levene. Both men were very helpful and acted as though I was their most important client. With their guidance I was able to purchase a Tucson that just fit Both men were very helpful and acted as though I was their most important client. With their guidance I was able to purchase a Tucson that just fit my needs. These two men were a great example of the type of salesmen Jenkins should have. I had totaled my previous Hyundai and had some injuries from the wreck, The two men even called me a few days later to see how I was feeling. Too bad there aren't more people like them in this world! This Tucson is the 5th Hyundai I have had and I have always been happy with them. More

by NANAPOPK Verified Customer Verified Customer

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The dealership was really clean and pleasant! Tierney made the experience super easy and enjoyable. Would definitely recommend! Tierney made the experience super easy and enjoyable. Would definitely recommend! More

by JP Verified Customer Verified Customer

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Purchasing here was easy and not the long drawn out I've experienced on other new vehicle I bought in the pass. 4 stars because I thought my trade in was worth more than was given and had to call several ti experienced on other new vehicle I bought in the pass. 4 stars because I thought my trade in was worth more than was given and had to call several times to get answers. I love my new G80, drives like a charm. Waiting for my $100 referral, my wife bought the GV70. More

by keliis506 Verified Customer Verified Customer

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This was my second time doing business with Jenkins Hyundai of Ocala & this visit was even more pleasant & stress free than the first. My salesperson (Patrick), educated me during my visit & really as Hyundai of Ocala & this visit was even more pleasant & stress free than the first. My salesperson (Patrick), educated me during my visit & really assisted me in my decision. More

by PATRICKMIMS7000 Verified Customer Verified Customer

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Everyone at the dealership was extremely helpful and professional. Our sales person, Ian, helped make buying this car an exceptionally pleasant experience. professional. Our sales person, Ian, helped make buying this car an exceptionally pleasant experience. More

by ELAINEDORSEY99 Verified Customer Verified Customer

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6th Hyundai w Jenkins, decided to lease this time. Salesman Michael Zecco did good job of showing features of the 2022 Santa Fe. Most favorite was my 2014 Canyon Copper Santa Fe. Service has always Salesman Michael Zecco did good job of showing features of the 2022 Santa Fe. Most favorite was my 2014 Canyon Copper Santa Fe. Service has always been done at Jenkins with all my Hyudai's. Everyone friendly and attentive to my needs. Will continue to use Jenkins even tho have a Hyundai dealer 6 miles from home and I drive 73 miles to Jenkins. More

by MAKINPAR2 Verified Customer Verified Customer

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