Patrick Grijalva | Page 8

Right to the point I was focused and came to the dealership to purchase a specific car. With Patrick's and other's help I was able to do that with minimum time spent. i I was focused and came to the dealership to purchase a specific car. With Patrick's and other's help I was able to do that with minimum time spent. i got my questions answered assumptions validated and I have completed the purchase in a very short time. Everybody is happy. More

Helpful 0

Report | Print

Service above and beyond. So long story short, I had an issue on the drive home with a used car I purchased. Patrick guided me to this car and even recommended it over a new pu So long story short, I had an issue on the drive home with a used car I purchased. Patrick guided me to this car and even recommended it over a new purchase because of the features I liked best that were not available on the new car building it the way I wanted it. While I came in with the intention of buying a new one, Patrick did not steer me at all. Car had an issue on the way home leaking a ton of power steering fluid and I was not very happy as I couldn't believe it wouldn't be evident while sitting at the dealer's lot. This is the first used car I've never taken to have an inspection done on and I felt I really got burned. I didn't feel the dealer would take care of it, however Patrick went out of his way to call me again when passing my hometown on the interstate on a weekend night on his time off. Long story short, brought the car back in, they gave me a loaner to drive and fixed the issue for me. On top of this all, I have a super busy schedule and my office is about 90m from the dealer. They are bringing the repaired car to me to exchange with the loaner because I can't get back over to the dealer in the next day or two. What could have been a horrible review has taken me to writing this glowing review of Patrick and the service guys at Kimberly BMW. I will likely eventually buy something new to replace it when this one has the miles piled on it and I will call Patrick first, but I will also give these guys first shot when buying fleet vehicles for my business. I can't say how happy I am with the overall outcome. More

Helpful 0

Report | Print

Fantastic service, perfect pricing and amazing follow up From the moment of meeting Patrick and Chris the service and attention was amazing. No pressure and the prices were perfect, the amount for my trade From the moment of meeting Patrick and Chris the service and attention was amazing. No pressure and the prices were perfect, the amount for my trade was just as the website had estimated. I suppose I should have negotiated, but when the purchase price is what is expected and the trade is above what was expect then with no pressure sales, you almost have no choice but to buy. The BMW style and grace sells the car, but the service and support make it happen. Which is also why I am heading back when the new models drop. More

Helpful 0

Report | Print

Excellent Service I have purchased several BMW's from Kimberly. The service is excellent and the whole staff is friendly and super helpful. Patrick is so helpful and I have purchased several BMW's from Kimberly. The service is excellent and the whole staff is friendly and super helpful. Patrick is so helpful and I enjoy working with him. I love my new car and will continue to buy from Kimberly and tell others to go there to buy their cars. More

Helpful 0

Report | Print

Patrick Grijalva - Excellent and professional service I spent some time looking for the best car for me - Patrick took the time to help get me in the best car ever! I will definitely shop with Kimberly ag I spent some time looking for the best car for me - Patrick took the time to help get me in the best car ever! I will definitely shop with Kimberly again and especially with Patrick. More

Helpful 0

Report | Print

Easy and thorough! This was my first ever purchase of a car and Kimberly made it very easy. From deciding which vehicle, learning its technology, and handling paperwork This was my first ever purchase of a car and Kimberly made it very easy. From deciding which vehicle, learning its technology, and handling paperwork, they were patient and pressure-free. I worked with Patrick G and I will recommend him to friends and family and intend to keep further business with him. More

Helpful 0

Report | Print

Very professional Very knowledgeable about the product and finance options available. Not pushy in promoting a potential sale and very good at follow up required. Mai Very knowledgeable about the product and finance options available. Not pushy in promoting a potential sale and very good at follow up required. Maintanece/Service is outstanding. More

Helpful 0

Report | Print

Great Although it was freezing cold, all the salesmen and employees were all very accommodating and willing to go the extra to please their customers! Wonde Although it was freezing cold, all the salesmen and employees were all very accommodating and willing to go the extra to please their customers! Wonderfull process all around. More

Helpful 0

Report | Print

** Go see Patrick for your next car Took my time to find the right car for my long commute for work. Patrick was very helpful, knowledgeable, and patient with me. Great staff. Took my time to find the right car for my long commute for work. Patrick was very helpful, knowledgeable, and patient with me. Great staff. More

Helpful 0

Report | Print

Trading Patrick was very personable and professional. Car of interest was parked in front and ready to take for a test drive. He was relaxed and knowledgeabl Patrick was very personable and professional. Car of interest was parked in front and ready to take for a test drive. He was relaxed and knowledgeable. Did not feel pressured or rushed. Took the time to listen to my son's career plans. Did a good job making a personal connection without overselling himself or the car. More

Helpful 0

Report | Print