Patrick Hasting
Patrick Hasting at Shottenkirk Toyota
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Patrick Hasting

Parts Manager

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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3.9
9 Reviews
3.9

9 Reviews

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9 Reviews of Patrick Hasting

April 28, 2024

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Employee Rating

Awesome service well educated on what the service is. Timely matter in which it was done More

by MSSLIKCHIK5261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyot!

April 12, 2024

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Employee Rating

They knew about the problem long before and said I had to wait for light to be on before they could fiind out what’s wrong with it and now the aren’t gonna fix it I have to pay for it out of my pocket which More

by DARYL.CALAWAY1979
Recommend Dealer
No

March 14, 2024

Dealership Rating
Employee Rating

Spent a extra 1 1/2 hours on you redoing a service that wasn't done properly during my last visit. Service had a 12 month 6000 miles warranty but I had to fuss with the service rep to get the service done More

by ARLIEDOG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 15, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

March 13, 2024

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Employee Rating

The wait was extremely long. Did not put mileage in the windshield nor removed plastic off the seat. I was very disappointed More

by SANLEEE
Recommend Dealer
No

March 07, 2024

Dealership Rating
Employee Rating

Love the Toyota care packages and the pick up option too, great convenience. The video of the inspection is very nice! More

by SJAMISON_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

March 02, 2024

Dealership Rating
Employee Rating

Great communication and wonderful service in my experience. I am very satisfied. Amy does amazing More

by RANDOMDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Harris , Amy- 5 stars

Mar 03, 2024

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

February 29, 2024

Dealership Rating
Employee Rating

They get you in and out in a timely manner. Very courteous and well trained. Will always go back for service. More

by SBKENDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2024

Dealership Rating
Employee Rating

Services done as scheduled and in a timely matter. Only drawback was the dealership used to vacuum inside and give a widow cleaning More

by D.SEMERAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

February 24, 2024

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Employee Rating

I came in to get a key fob and when I got home and looked at it the piece that holds the key chain is missing! More

by MARYJEANETTELAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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