Patrick Hine
Patrick Hine at Fred Martin Nissan
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Patrick Hine

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.8
725 Reviews
4.8

725 Reviews

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725 Reviews of Patrick Hine

April 10, 2024

Dealership Rating
Employee Rating

Great service, very nice people,all around good experience, would go back there for sure. More

by Chinalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Reeves

Apr 10, 2024

Fred Martin Nissan responded

We love to hear it! Thank you for your 5-star review and for your business! We look forward to seeing you again!

March 20, 2024

Dealership Rating
Employee Rating

Good News - Bad news. I gave been dealing with Holly, Fred Martin and the Nissan Maxima for many many years and have never been disappointed until now. I just purchased More

by Lynda656
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Holly Rhodes, Josh Morosko

Mar 21, 2024

Fred Martin Nissan responded

We are delighted to hear that our team could could help get you into your new Maxima! We're sorry to hear that you will not be interested in leasing or purchasing a different model now that the Maxima has been discontinued. When it comes time for your next vehicle, we do hope Holly and our team have the opportunity to test drive some of our newer Nissan models with you and see if we can find a good replacement. We thank you for your years of continued support and for your kind words about our team. We hope we get the chance to see you again!

Mar 22, 2024

Lynda656 responded

If and when that time comes, you will definitely me again😎👍

March 11, 2024

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Employee Rating

Patrick in the service dept does a fantastic job! Very thorough and provides great customer experience. More

by Tammy
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2024

Fred Martin Nissan responded

Thank you for the kind words, Tammy! We're happy to hear Patrick and our team could get you fixed up an road ready! Please reach out if we can help with anything else. We appreciate your business. Thank you again!

February 05, 2024

Dealership Rating
Employee Rating

John Paugh- the best mechanic you can get! So happy with how my car is returned every time I bring it here!! The entire staff is wonderful, communicates clearly, and work is always done right More

by adpaugh1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paugh, John

Feb 05, 2024

Fred Martin Nissan responded

We're glad to hear that John and our team were able to give you a great experience! Thank you so much for choosing our store and for taking the time to leave us 5-stars. Please reach out if we can help with anything else. Thank you again and we look forward to your next visit!

February 05, 2024

Dealership Rating
Employee Rating

They are very polite to everyone and know their jobs. They are very professional and know how to do their work. They even washed my car without asking. 😒 Okay 👍 More

by DMCNEIL74
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2024

Fred Martin Nissan responded

Thank you for the kind words and for choosing our team! Please reach out if there is anything else we can help with. Thank you again and we look forward to your next visit!

January 15, 2024

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Easy to work with, very helpful. Would go there again. Communicated well with issues and warranty company. More

by sjenn0504
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 16, 2024

Fred Martin Nissan responded

Thank you so much for your kind words and for your business! We look forward to seeing you again!

January 08, 2024

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They are very generous and respectful. My needs are always met when I go there. Such an awesome place. More

by Ssmith22066
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rich Wilson , Lou

Jan 09, 2024

Fred Martin Nissan responded

Thank you so much for your kind words about our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

January 06, 2024

Dealership Rating
Employee Rating

The service person didn’t go over what my vehicle might need in the near future with me. I had to see on the sticker that I will need tires soon. Otherwise things went well. More

by Adrianne
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Fred Martin Nissan responded

Hi Adrianne. We're sorry to hear your visit was less than 5-stars. Your review has been sent to our management team but, with only a first name to go on, it will be difficult for us to look into this. When you can, please email us at Fmcares@fmcars.com with your contact information and let us know what went wrong. We thank you for bringing this to our attention and for your review.

December 27, 2023

Dealership Rating
Employee Rating

Pat in service is very rude! Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting o More

by nripley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Wilson

Dec 28, 2023

Fred Martin Nissan responded

We're sorry to hear about your experience and we would like to look into this further. When you can, please email us at fmcares@fmcars.com with your contact information and a description of your experience. We thank you for your review.

December 16, 2023

Dealership Rating
Employee Rating

Fast and courteous checking. Comfortable waiting area. Fast service with complete diagnostic and a car wash too! More

by mikeh433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Fred Martin Nissan responded

We love to hear it! Thank you so much for the kind words and for your business! We look forward to seeing you again!

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