Patrick Madden | Page 18

From my first experience in 2016 with the purchase of a new vehicle, the facility is spotless, the staff excellent, and the whole experience was above expectations. new vehicle, the facility is spotless, the staff excellent, and the whole experience was above expectations. More

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Kaleb was a great representative! ! Made the car buying process smooth and simple. He was super helpful in helping me find the right truck. McLarty has a vast selection of inventory an ! Made the car buying process smooth and simple. He was super helpful in helping me find the right truck. McLarty has a vast selection of inventory and every step was transparent and easy. 10/10 recommend More

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Jay was so helpful. He truly cares about the people he helps. He’s more focused on the person and the best vehicle for you rather then outrageous prices. Even if your cr He truly cares about the people he helps. He’s more focused on the person and the best vehicle for you rather then outrageous prices. Even if your credit is bad he will find the perfect vehicle for you. Give this man a raise he’s your best salesman. More

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Eric was very attentive at making sure we understood our options. Took his time and we felt good about our purchase. Rest of the team followed true also. options. Took his time and we felt good about our purchase. Rest of the team followed true also. More

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Kaleb was excellent in all respects and took all the time needed to answer my questions and ensure I was happy with my new Jeep! He went out of his way to assist me with the return of my rental vehicle so I needed to answer my questions and ensure I was happy with my new Jeep! He went out of his way to assist me with the return of my rental vehicle so I could drive off the forecourt in my new auto the same day — excellent service. Patrick from Finance was equally helpful and ensured a smooth purchasing process. I’ll definitely be back to see Kaleb when it’s time to buy the Dodge Charger I have always wanted! More

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Excellent experience! ! Jay was a pleasure to work with and the rest of the team just as so! ! Jay was a pleasure to work with and the rest of the team just as so! More

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We had a great experience at this dealership. We really enjoyed getting to work with Joseph. He was super friendly, professional and worked with us every step of the way! We really enjoyed getting to work with Joseph. He was super friendly, professional and worked with us every step of the way! More

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Wasn’t pushy and was easy to deal with. Helped with everything we needed. Fast service, got the running boards ordered and installed in a very timely manner. Was very pleasant experience. T Helped with everything we needed. Fast service, got the running boards ordered and installed in a very timely manner. Was very pleasant experience. Tim was very helpful. Thank you, More

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Great customer service and I was in and out of there in 3 hours with a brand new car. hours with a brand new car. More

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I want to start this review with saying my sales experience with Rueda was great, nothing against him in this situation. However, I was lied to for 5 months by this dealership. It all started with t experience with Rueda was great, nothing against him in this situation. However, I was lied to for 5 months by this dealership. It all started with the initial lie that they never received my trade-in vehicle's title, which was false the entire time. Patrick Madden never did respond to my email requesting an update. Then, Cole Fletcher and other staff continually went on a big spill about COVID slowing everything down at the state with titles, also false (Department of Finance Admin confirmed this). I never once got a straight answer to why I was on month FIVE of waiting for the title and paperwork to register my car. 4 months after purchasing the car, it was found out that a title was never applied for regarding the car. Now, 5 months later, I received my paperwork but Cole Fletcher himself didn't even have the ability to personally give it to me and apologize on behalf of the dealership. Mclarty Daniel made absolutely no effort in remedying this situation. It's not even the fact that I waited far too long for the documents I am required to be given within 30 days of sale, it's the fact that they continuously lied and didn't even attempt to offer some explanation or apology. I will never recommend anyone to visit this dealership for purchasing a car. More

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