Patrick McFarland | Page 4

Shelly is professional and definitely awesome, she goes the extra mile for all her clients. thanks for your hard work. You are appreciated very much, see you shortly for upcoming service. The Blacks the extra mile for all her clients. thanks for your hard work. You are appreciated very much, see you shortly for upcoming service. The Blacks More

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Best car buying experience of my life. Sam was terrific as was Rob. Will enthusiastically recommend you to anyone looking for a car. We’ll be back! as was Rob. Will enthusiastically recommend you to anyone looking for a car. We’ll be back! More

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Sameh provided positively outrageous service! He was friendly, professional, knowledgeable and extremely helpful, even now a week after purchasing. I will definitely see Sameh when I am ready to purchas friendly, professional, knowledgeable and extremely helpful, even now a week after purchasing. I will definitely see Sameh when I am ready to purchase my next Mercedes. I am very happy with Crown Eurocars and will be a loyal customer going forward from here. So impressed with my E400 Cabriolet, my first Mercedes Benz. More

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This is the fourth Mercedes I have purchased at Crown Eurocars. When you find a winner you stick with it. At Crown you can expect excellent service and attention to detail that starts as soon as you en Eurocars. When you find a winner you stick with it. At Crown you can expect excellent service and attention to detail that starts as soon as you enter the showroom. Dave Siskin has handled all of my sales transactions for me at Crown. I keep returning to Dave because he is fair, knows how to meet my needs, and puts together deals that leave me smiling. After the sale I can still call on Dave with questions about my car, he is always there for me. Additionally, I only bring my car to Crown for service. I get a dedicated service advisor that knows me and my car. Sometimes I wait while service is performed, other times I use a loaner car. I only trust my car to trained professional techs. Whenever I think new car I immediately think of Crown, I wouldn’t go anywhere else. Stick with a winner. More

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Patrick McFarland and Crown Eurocars once again have come to my rescue. I had a tire blow out and a damaged rim as a result of something that rolled into my path while driving home. I messaged Patrick the ne to my rescue. I had a tire blow out and a damaged rim as a result of something that rolled into my path while driving home. I messaged Patrick the next morning and when I arrived at Crown at 7:05 am, Patrick had already made arrangements for me to have a loaner vehicle and he took possession of my car so I was able to make it to work on time. Paul was the gentleman who assisted me with the loaner car. He made sure I understood all that I needed to know to operate the vehicle. He was patient and made me feel comfortable to drive off in a beautiful new car. I was in and out of the dealership in less than 10 minutes. I am always greeted with the utmost care upon my arrival to my departure. More

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I spent 25 years in auto sales and can testify that CROWN is absolutely the best-part Mcfarland and Larry Kincaid are a pleasure to deal with is absolutely the best-part Mcfarland and Larry Kincaid are a pleasure to deal with More

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Patrick Mcfarland has been our service rep for years. Patrick has done a great job for us for the number of Mercedes we have owned over the years. We have always listened to his recommendations for servi Patrick has done a great job for us for the number of Mercedes we have owned over the years. We have always listened to his recommendations for service and as a result, our cars have always been in excellent condition. Your detail department has done a great job keeping our cars like new. More

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Beautiful dealership, wonderful people. everyone is so helpful! great selection of incredible cars. I can't wait to go get my free car washes, so i can see everyone again helpful! great selection of incredible cars. I can't wait to go get my free car washes, so i can see everyone again More

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Wally is fantastic. We previously leased our ML350 and purchased a Jeep Wrangler from him. Now we are very happy with our new GLA250. He always kept in touch and has provided exceptional knowledge and exp purchased a Jeep Wrangler from him. Now we are very happy with our new GLA250. He always kept in touch and has provided exceptional knowledge and expertise. What we are NOT happy with is the loaner car system (rental). To be shuttled to Enterprise, wait in the heat for 45 minutes until they could get a car ready or wait for one to come in is extremely poor service for Mercedes customers. There were plenty of nice vehicles on the Enterprise lot but not available, apparently because they are reserved, so what’s left is a choice of a poor condition minivan or Hyundai Accent. Unacceptable. We’ll pass on the “rental” next time. In the past when we had our ML350 we were always given a comparable vehicle as a loaner. For the past 3 years with Lexus we likewise were given another Lexus. Usually you can expect to “get what you pay for” but not in this case. At a minimum, Mercedes customers should be able to reserve ahead with Enterprise when booking a service at Crown. More

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AWESOME SERVICE Called Patrick McFarland, my Service Advisor at Crown, and ask about Diamond Finish for my CLK-350 since I had a new front bumper and left rear fende Called Patrick McFarland, my Service Advisor at Crown, and ask about Diamond Finish for my CLK-350 since I had a new front bumper and left rear fender redone and had the Resist All Finish put on my car when I purchased it new. He arranged for the service to be done to the entire car inside and out and I was absolutely astonished that my car looked like brand new when I picked it up about four hours later. Pat is always friendly, in a great mood and gets the necessary work done when needed. He is the "BEST" at Crown Eurocars! More

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