Patrick McFarland | Page 4

Wally is fantastic. We previously leased our ML350 and purchased a Jeep Wrangler from him. Now we are very happy with our new GLA250. He always kept in touch and has provided exceptional knowledge and exp purchased a Jeep Wrangler from him. Now we are very happy with our new GLA250. He always kept in touch and has provided exceptional knowledge and expertise. What we are NOT happy with is the loaner car system (rental). To be shuttled to Enterprise, wait in the heat for 45 minutes until they could get a car ready or wait for one to come in is extremely poor service for Mercedes customers. There were plenty of nice vehicles on the Enterprise lot but not available, apparently because they are reserved, so what’s left is a choice of a poor condition minivan or Hyundai Accent. Unacceptable. We’ll pass on the “rental” next time. In the past when we had our ML350 we were always given a comparable vehicle as a loaner. For the past 3 years with Lexus we likewise were given another Lexus. Usually you can expect to “get what you pay for” but not in this case. At a minimum, Mercedes customers should be able to reserve ahead with Enterprise when booking a service at Crown. More

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AWESOME SERVICE Called Patrick McFarland, my Service Advisor at Crown, and ask about Diamond Finish for my CLK-350 since I had a new front bumper and left rear fende Called Patrick McFarland, my Service Advisor at Crown, and ask about Diamond Finish for my CLK-350 since I had a new front bumper and left rear fender redone and had the Resist All Finish put on my car when I purchased it new. He arranged for the service to be done to the entire car inside and out and I was absolutely astonished that my car looked like brand new when I picked it up about four hours later. Pat is always friendly, in a great mood and gets the necessary work done when needed. He is the "BEST" at Crown Eurocars! More

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Patrick Mc Farland always is very courteous and professional. He goes out of his way to be helpful and accommodating. Have worked with Patrick since I purchased my Mercedes s550 in 2014. professional. He goes out of his way to be helpful and accommodating. Have worked with Patrick since I purchased my Mercedes s550 in 2014. More

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Alother perfect repair on 2014 GL BT B Service, new Nav software, every extra overhaul needed at 42k Miles (Trans, Dif, Air Filters, etc.) Always done right. Want a Benz? Go nowhere else! B Service, new Nav software, every extra overhaul needed at 42k Miles (Trans, Dif, Air Filters, etc.) Always done right. Want a Benz? Go nowhere else! More

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Service Andy has been wonderful in assisting with my new car - thank you for all of your excellent help and attention to detail, Andy!! Mo worked with me to Andy has been wonderful in assisting with my new car - thank you for all of your excellent help and attention to detail, Andy!! Mo worked with me to get me exactly the car I wanted at the right price. Very professional, knowledgable, and asked the right questions to get me the car I was looking for, even when I came in in the evening to purchase. Wes also was friendly and professional during the purchase process. Jessica was very kind and professional during the finance process and paperwork. Patrick was helpful in the service process and Daniel, the BMOC has been accommodating with any and all issues I've had. Tony showed me how to work everything!! More

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Best car buying experience ever Zoltan made the process of buying my new Mercedes, through European Delivery, seamless. I felt like I was visiting a friend each time we met and trus Zoltan made the process of buying my new Mercedes, through European Delivery, seamless. I felt like I was visiting a friend each time we met and trusted that he would ensure minimal complications. He answered all my questions and went above and beyond to accommodate me, taking the time to walk me to the offices of others within the dealership. He was, always, polite, respectful, patient and available. All the people I dealt with at Crown Eurocars in Pinellas Park, including Tony , Jessica, Rob, Patrick are worthy of 5 star ratings. Who could ask for more. More

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Satisfaction Guaranteed with my E350 Sameh Youssef, Tony Cintron, and Marc Israel were instrumental in making sure our purchase of our E350 Mercedes Benz went off without a hitch. Everyo Sameh Youssef, Tony Cintron, and Marc Israel were instrumental in making sure our purchase of our E350 Mercedes Benz went off without a hitch. Everyone bent over backward to answer our questions and assisted us in every way. Sameh Youssef was the first person I contacted in regards to purchasing a vehicle. Sam took his time and listened to what we were interested in purchasing. He stayed late and provided the vehicle for use on the test drive. After a price adjustment, we came to an agreement for the purchase. Sam treated us like we had been purchasing vehicles from him for years. He then introduced us to Marc Israel who was just plain fun to deal with. Marc walked us through all the paperwork and provided us with the plate transfer, title work and everything else we needed. Still not finished, Sam introduced us to Tony Cintron who spent about 40 minutes explaining all the gadgets that came with our newly purchased E350. At no time did we feel pressured or hurried and it was a very nice experience. I am one person that will give credit where credit is due but I am also outspoken when I feel there is a need for criticism when it merits the faults. Sameh Youssef is the man to see if you need a car or truck. Crown Eurocars Mercedes Benz is also the place to go. More

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Patrick McFarland was very helpful and professional during my first service on our new car! I hope to do business with him in the future. Thank you sir! during my first service on our new car! I hope to do business with him in the future. Thank you sir! More

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PATRICK McFARLAND - EXCELLENT SERVICE We just had our first annual service on our 2019 Mercedes Benz E300 and Patrick made all the difference in getting our car in timely, taking great car We just had our first annual service on our 2019 Mercedes Benz E300 and Patrick made all the difference in getting our car in timely, taking great care of our car, getting the car back very quickly and his professional, courteous, friendly personality made us feel right at home. He is a great service representative and is an asset to Crown Mercedes, More

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Loved doing business with Crown- Wes Harris-Dave Siskin- Rob Wilson and Pat Mcfarland where a pleasure to deal with and insures that I will be back. Very professional from start to f Wes Harris-Dave Siskin- Rob Wilson and Pat Mcfarland where a pleasure to deal with and insures that I will be back. Very professional from start to finish.I love my new s-class Thanks to all of you Art McClure More

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