Patrick Osbon | Page 22

Easy friendly and no hassle Jace was very friendly and helpful when he didn't know the answers to our questions he didn't try to bs us got someone who knew the answers. They wen Jace was very friendly and helpful when he didn't know the answers to our questions he didn't try to bs us got someone who knew the answers. They went out of their way to find what we wanted and did not try to pressure us into something that didn't meet our requirements. Thank you was a great experience More

Report | Print

Wonderful Everyone at this dealership ,from the salesman, sales manager and finance manager made this experience very pleasant. I left there with the most am Everyone at this dealership ,from the salesman, sales manager and finance manager made this experience very pleasant. I left there with the most amazing vehicle I have ever owned! My salesman, Patrick, had me come back the next day and spent quite a bit of time going over all of the features with me! More

Report | Print

We always recommend lithia over the years we have purchased five vehicles from lithia.we have always been treated fairly and given good service. When the time comes we will be b over the years we have purchased five vehicles from lithia.we have always been treated fairly and given good service. When the time comes we will be back. More

Report | Print

Patrick Osbon is the definition of great customer service!! This was our first time at Lithia and Mr Patrick Osbon made it a great buying experience. It was a pleasure working with him since he was very patient This was our first time at Lithia and Mr Patrick Osbon made it a great buying experience. It was a pleasure working with him since he was very patient dealing with us-answering multiple questions with his vast knowledge of the product; very informative; and customer friendly going above and beyond to accommodate our needs. We are very satisfied with our vehicle, 2016 Jeep Renegade, and the service we've received. We highly recommend Mr Patrick Osbon for anyone looking to purchase a vehicle. More

Report | Print

I would recommend this dealership with reservations. Although this will be the fourth time my family and I have bought/lease vehicles from this dealership my recent experience was very frustrating and di Although this will be the fourth time my family and I have bought/lease vehicles from this dealership my recent experience was very frustrating and disappointing. The only bright spot in all of this was working with Patrick Osbon who was a gem. The others on the floor(all men) appeared to care less about making a sale. As a matter of fact I took a friend's car in for an oil change, went to the sales floor, sat in a car for about twenty minutes and not one salesperson acknowledged me. I felt completely invisible. And just when I thought I had negotiated a price I was satisfied with and given a quote that we had all agreed on and was assured the quote would not change when I came in the next day to sign the papers, it had indeed changed and not in my favor. I was told that the person that had given me the quote had made a mistake and what was worse they were not going to correct it. I was made to feel, after becoming upset, that it was my problem. The finance guy, Marcus Reed, was a total jerk. It made me so upset and left such a bad taste in my mouth that I contacted the general manager, Troy Jarvis. I explained my terrible experience with his company who I felt had failed at providing good customer service. He corrected the problem and again working with Patrick, leased the car I went in initially to get. What I would suggest to this dealership is retrain these folks that are on payroll and treat every customer that walks through their door like they are appreciated because at the end of the day it's the customers that are keeping them in business. More

Report | Print

2017 Ram 1500 My son had his heart set on a specific truck. Patrick searched the truck inventory to find a perfect match. Patrick was informative, professional, pat My son had his heart set on a specific truck. Patrick searched the truck inventory to find a perfect match. Patrick was informative, professional, patient. I think he went above and beyond for us. We are very pleased and definitely recommend Patrick and Lithia. More

Report | Print

No rushing I did not feel rushed or pushed into a choice as I have at other dealers. I would recommend this dealership to others. Patrick was very informative. I did not feel rushed or pushed into a choice as I have at other dealers. I would recommend this dealership to others. Patrick was very informative. More

Report | Print

Great Dealership I purchased my first jeep from this dealership 4+ years ago and had an easy, hassle-free experience. Over the last 4 years service has been a breeze a I purchased my first jeep from this dealership 4+ years ago and had an easy, hassle-free experience. Over the last 4 years service has been a breeze and I've never had any issues that weren't resolved immediately. I just came back and traded that jeep in for the new model and once again had an easy straight forward buying experience. More

Report | Print

Extremely satisfied !!! Jose was very professional,patient, and made sure all my needs were met. He is by far the best sales rep I've encountered when it comes to buying a ca Jose was very professional,patient, and made sure all my needs were met. He is by far the best sales rep I've encountered when it comes to buying a car ! More

Report | Print

My great experiance Bob and Patrick where a pleasure to deal with. Love my new rig! Everyone was warm and pleasant I look forward to many years with Lithia Bob and Patrick where a pleasure to deal with. Love my new rig! Everyone was warm and pleasant I look forward to many years with Lithia More

Report | Print