Patrick Packenham
Patrick Packenham at Copeland Subaru Hyannis

Patrick Packenham | Page 12

Service Director

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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4.9
180 Reviews
4.9

180 Reviews

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180 Reviews of Patrick Packenham

December 09, 2021

Dealership Rating
Employee Rating

Able to book appointment easily and quickly. Personnel Able to book appointment easily and quickly. Personnel friendly and helpful. Service check in person stayed late while my care was being serviced. G More

by MCMANUS664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

December 05, 2021

Dealership Rating
Employee Rating

Friendly, worked with me in adjusting the price of the car that I could agree to. Got the new car registered and I drove it out the parking lot that same day. I found though, that when I was not sure More

by SUEDI516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

December 03, 2021

Dealership Rating
Employee Rating

Everything about this dealership is good! The quality of the work, the efficiency of scheduling appointments, the speediness of the service and the friendliness of the people. We purchased our last four Sub More

by SHOP2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy, George

Dec 05, 2021

Copeland Subaru Hyannis responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

December 02, 2021

Dealership Rating
Employee Rating

Very good. They did what they said they would do in a fairly short amount of time. More

by SHERRIPORTEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

Dec 02, 2021

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us, Sherri. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Bryan Scarpellini Managing Partner

November 26, 2021

Dealership Rating
Employee Rating

These guys are the gold standard of car dealerships. No pressure sale with the utmost professionalism and service. I could not be more happy with my vehicle purchase. My salesman Robert was knowledgeable a More

by CYIGYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2021

Copeland Subaru Hyannis responded

Thank you so much for the kind words! It was great to see you and we are so happy that we were able to assist. Please keep in touch and if we don't see you, enjoy the Holidays :) Bryan Scarpellini Managing Partner

November 25, 2021

Dealership Rating
Employee Rating

The service team got my car back on the road quickly and efficiently. The express service lane is great. More

by nedpenberthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

Nov 27, 2021

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and get you back on the road in a timely manner. If there is anything we can assist you with in the future, please let us know! Bryan Scarpellini Managing Partner

November 24, 2021

Dealership Rating
Employee Rating

Excellent customer service. Always polite and so ready to help. You service team is fabulous. Big Thank you’d to Patrick, Everton and your service team!! More

by CAROLLINGERLARKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia

Nov 27, 2021

Copeland Subaru Hyannis responded

Thank you for the kind words for Patrick and Everton and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

November 20, 2021

Dealership Rating
Employee Rating

Very professional and good attention to detail. Work was done carefully and completely. Cost was slightly higher than neighborhood shop. More

by PEDRO13HA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

Nov 21, 2021

Copeland Subaru Hyannis responded

Pedro, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

November 20, 2021

Dealership Rating

From start to finish I have nothing but rave reviews and felt beyond taken care of in every way. First with Justin who was fantastic and he looked us up with George who so took care of us and was totally on More

by BETH8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Costa, Chris DaCosta , Justin Phillips

Nov 21, 2021

Copeland Subaru Hyannis responded

Beth, Thanks for sharing your thoughts about your experience working with Justin and our team here at Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

November 14, 2021

Dealership Rating
Employee Rating

the service is good and all work is thoroughly done, people are knowledgeable and accommodating. More

by BIANCAPO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Bertrand , Everton Gouveia, Thomas McCarthy

Nov 14, 2021

Copeland Subaru Hyannis responded

Bianca, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

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