Patrick Packenham | Page 15

It was a pleasure working with Rob and everyone of Copeland Subaru. When we first meet with him, we told him we were test driving several vehicles that day to see what we wanted to purchase. He gave u Copeland Subaru. When we first meet with him, we told him we were test driving several vehicles that day to see what we wanted to purchase. He gave us plenty of information and was understanding that we would be looking at other dealerships. Not only did the Subaru surpass the other vehicles, so did Rob’s customer service. We are so happy we purchased a Subaru! More

by ppluc Verified Customer Verified Customer

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Is the best servicing I’ve ever had and will alway continue using them, the service advisors and the techs are very knowledgeable and helpful continue using them, the service advisors and the techs are very knowledgeable and helpful More

by lukeventimiglia2 Verified Customer Verified Customer

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I am very pleased with the service I received at Copeland Subaru in Hyannis. My appointment was timely and stress free. The young man who greeted me was very knowledgeable and friendly. Our car was not only Subaru in Hyannis. My appointment was timely and stress free. The young man who greeted me was very knowledgeable and friendly. Our car was not only serviced quickly, but prior to service the manager drove my car to check out my concerns. This helped the mechanic focus on what was going on. He/She fixed the problem in a timely fashion and called me immediately to let me my car was fixed and ready to be picked up. I will always take my Subaru to the Copeland dealership when I need any check ups or repairs. Kathy McDonough More

by MCDON4173 Verified Customer Verified Customer

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Excellent customer service. Service department sent multiple updates for appointment. It was a wait for service completion and service department was on time for appointment and kept me informed of pr multiple updates for appointment. It was a wait for service completion and service department was on time for appointment and kept me informed of progress. Service department was very helpful in taking car and delivering car when service was completed. More

by FLWEST01 Verified Customer Verified Customer

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The entire team at Copeland Subaru is just outstanding. From car buying to maintenance & repairs it’s a dealership I trust. Each time I have brought my Outback in for service I am met with courteous, knowl From car buying to maintenance & repairs it’s a dealership I trust. Each time I have brought my Outback in for service I am met with courteous, knowledgeable staff that go the extra mile to help you in the most effective way. Always providing impeccable customer service. Pat & Everton are friendly & professional. Will explain each repair & answer any questions. Loaners are available which is such a plus but service is so fast & efficient! Great dealership-top service department. I generally detest car shopping & maintenance but I can’t recommend Copeland enough. Always a hassle-free, pleasurable experience. 10 stars if I could, Thank you! More

by Abigail Truax Verified Customer Verified Customer

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Great dealership—great service department. I have confidence in the work that they do for me. I highly recommend them to everyone looking for a car!!!! confidence in the work that they do for me. I highly recommend them to everyone looking for a car!!!! More

by MADECAKES Verified Customer Verified Customer

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It took awhile but the final result was worth the wait. The seat developed a very noticeable squeak and the whole seat needed replacement. Patrick, the service manager was particularly helpful.. The seat developed a very noticeable squeak and the whole seat needed replacement. Patrick, the service manager was particularly helpful.. More

by Crk Verified Customer Verified Customer

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Everyone at this establishment is very friendly and professional. I would and have recommended this dealership to friends and family. We are very satisfied. This was our third time doing business here. professional. I would and have recommended this dealership to friends and family. We are very satisfied. This was our third time doing business here. More

by WSMBBA1809 Verified Customer Verified Customer

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This is an excellent dealership. The service department is top rate. From the moment I arrived Essence and Patrick were wonderful, professional and friendly. Then Tom McCarthy took over and within 24 hours is top rate. From the moment I arrived Essence and Patrick were wonderful, professional and friendly. Then Tom McCarthy took over and within 24 hours the parts were delivered, installed and I was on my way. The team made sure I understood the process, warranty and other fine points of the service. The accessory crew and the sales team answered all my questions with good cheer. And Chris helped me with extending warranty. This is a model property for best customer service practices. More

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Best service I’ve ever seen, very trustworthy and look out for the beat interest if you and your car. Very transparent, I’ll always get my car worked on there. out for the beat interest if you and your car. Very transparent, I’ll always get my car worked on there. More

by lukeventimiglia2 Verified Customer Verified Customer

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