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Patrick Packenham
Patrick Packenham at Copeland Subaru Hyannis

Patrick Packenham | Page 6

Service Director

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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4.9
180 Reviews
4.9

180 Reviews

Write a Review

180 Reviews of Patrick Packenham

May 24, 2024

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Employee Rating

I was pleasantly surprised at the return home and pick up service you provided. I expected only the ride home. Also my car is a 2013, and was not sure if the warentee would still hold,but I was given free s More

by Rxmgr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos , Michelle Martin

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May 27, 2024

Copeland Subaru Hyannis responded

Hi! We're glad to hear you appreciated our return home and pick-up service at Copeland Subaru Hyannis! It's great that we could assist with your seat belt problem under warranty. Thanks for sharing your experience! Bryan Scarpellni Managing Partner

May 23, 2024

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Employee Rating

Essence was suuuper friendly and I loved the cute chotchkies she has on her desk, definitely made me smile More

by amij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that Essence's friendly demeanor and desk decor made your visit enjoyable! Thanks for sharing this positive experience with Copeland Subaru Hyannis.

May 23, 2024

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For many reasons, I have consistently been satisfied with my service experiences at Copeland Subaru, More

by Sandra Morley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos , Michelle Martin

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May 23, 2024

Copeland Subaru Hyannis responded

Sandra, thank you for trusting us with your business! We'll see you next time. Safe travels! - The Copeland Subaru Hyannis Team Bryan Scarpellni - Managing Partner - (508) 534-2144

May 23, 2024

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I am always happy to bring my car for service at Copeland Subaru where i bought my Crosstrek Hybrid. My first Subaru will not be my last. The entire staff is awesome. More

by dbailey157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Bryan Scarpellini, Tristan Lai-Santos , Michelle Martin, Justin

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May 23, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that you enjoy bringing your Subaru Crosstrek Hybrid in for service at Copeland Subaru Hyannis! Thank you for choosing us! We'll see you next time. Safe travels! Bryan Scarpellni Managing Partner

April 30, 2024

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Employee Rating

Essence is so pleasant and helpful. They always take such great care of my Subie! More

by Caitline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Scarpellini, Tristan Lai-Santos , Michelle Martin, Essence Mahoney

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Apr 30, 2024

Copeland Subaru Hyannis responded

Thanks so much, Caitline. We look forward to your next visit to Copeland Subaru Hyannis! Bryan Scarpellni - Managing Partner - (508) 534-2144

April 12, 2024

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Employee Rating

Fast accurate service at fair price. Clear explanation of performed services. Comfortable waiting area with small bottled water. More

by CJHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos , Michelle Martin

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Apr 13, 2024

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

April 07, 2024

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Employee Rating

The service was fast. Guy who helped me was knowledgeable, efficient, professional, and nice. I was in and out in no time, with my service issues resolved. More

by sfapc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos , Michelle Martin

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Apr 08, 2024

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 06, 2024

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Employee Rating

,reliable easy to do business with accommodating, honest,pleasant service individuals to deal with comfortable waiting area More

by nowaketoday1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos , Robert Wayburn

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Apr 06, 2024

Copeland Subaru Hyannis responded

Hi! We're delighted to know that you found our service at Copeland Subaru Hyannis reliable and accommodating. We aim for a comfortable experience for all our customers, so your feedback is much appreciated! Thank you for your business! Bryan Scarpellni

April 03, 2024

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Employee Rating

Always prompt and courteous. friendly efficient service great product. We are on our 4th Suburu. . More

by DLMM_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Costa, Chris DaCosta, Bryan Scarpellini, Tristan Lai-Santos , Michelle Martin

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Apr 03, 2024

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis.

February 25, 2024

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Employee Rating

Renting my Subaru Impreza was quick and easy. We have purchased two Subaru Outbacks from Geroge in the past. More

by PGENOA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Costa, Chris DaCosta , Justin Phillips

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Feb 25, 2024

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope you enjoy your new Impreza! Bryan Scarpellini Managing Partner

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