Patrick Robertson | Page 14

Great people. They worked hard for me. Always hear great things about Bozard Ford. They helped buy the car I wanted. Very friendly people. I live in Jacksonville and I will Always make the Always hear great things about Bozard Ford. They helped buy the car I wanted. Very friendly people. I live in Jacksonville and I will Always make the trip to St. Augustine and Bozard Ford. More

by alstang Verified Customer Verified Customer

Report | Print

Purchase Experience The purchase agreement was relatively straightforward regarding reaching my desired price; initially by internet, then finalized over the phone with s The purchase agreement was relatively straightforward regarding reaching my desired price; initially by internet, then finalized over the phone with sales management. The processing of the vehicle for my pick-up was slow due to the sales person being tied up with another vehicle purchase. An alternate sales rep in similar cases should be used to streamline customer needs. Otherwise, the sales rep was excellent with respect to knowledge of the sale and vehicle. More

by FTPINTO Verified Customer Verified Customer

Report | Print

Seamless Experience Professional's from sales, service advisers and after market guys. Easy sales approach, prompt service and reliable results. I highly recommend all s Professional's from sales, service advisers and after market guys. Easy sales approach, prompt service and reliable results. I highly recommend all services offered at Bozard Ford. More

by noahbailey Verified Customer Verified Customer

Report | Print

Ever.yone was ready and willing to help. BOSARD Ford is customer focused. Every team member we encountered made sure we were being helped and continued to make sure we were not forgotten. Thi BOSARD Ford is customer focused. Every team member we encountered made sure we were being helped and continued to make sure we were not forgotten. This included many who did not have a stake in the sale. More

by RHADVENTURES Verified Customer Verified Customer

Report | Print

No pressure sales, friendly atmosphere. Excellent experience, no pressure, friendly atmosphere. My salesman was Nathan Abel. Very nice young man, pleasant demeanor. He was very knowledgea Excellent experience, no pressure, friendly atmosphere. My salesman was Nathan Abel. Very nice young man, pleasant demeanor. He was very knowledgeable of truck I was interested in. Nate did a super job with follow-up after the sale. He facilitated the work order so that I could get my truck bed sprayed at a very convenient time for me. Patrick Robertson sat with my wife and I, showed us all the paperwork and prices up front, no hidden fees, explained everything to us so that we understood fully. He provided us with a super offer! Excellent rating..... Rick Garcia did a fantastic job of going over all the registration and finance paperwork. He explained everything in detail, again no pressure sales. Thanks for the taking the time everyone! Great job. I would definitely recommend anyone to visit your dealership. More

by Gary32068 Verified Customer Verified Customer

Report | Print

Rude and condescending I will never go back to Bozard Ford after having to deal with the sales manager Patrick, he was rude and talked down to me the whole time. I have boug I will never go back to Bozard Ford after having to deal with the sales manager Patrick, he was rude and talked down to me the whole time. I have bought multiple cars in my lifetime but have never felt so humiliated in my life. Lost a customer for sure! More

Report | Print

Very Professional and Pleasant Experience Buying a new vehicle has become a very stressful and complicated procedure which requires a great deal of homework and research. The folks at Bozard n Buying a new vehicle has become a very stressful and complicated procedure which requires a great deal of homework and research. The folks at Bozard notably Ryan Hurewitz, Patrick and Wyll did an outstanding job at explaining all of our credit and incentive questions. Although we asked for the moon in many cases, they got us as close as possible. Highly recommend this to all my friends and neighbors. I chose not to take delivery on the day of the sale because of nasty weather in the area, Ryan delivered our new Explorer to our home the next morning. We sat in the vehicle and Ryan showed us all the operation of many features to make us dangerous for now, we'll definitely be there for the technology class next month. "Bravo Zulu" to Ryan and the entire staff at Bozard Ford. More

Report | Print

Cowboy way Walked up and met Andre "Cowboy" Banchi. I was looking for a used Edge and he found a couple for me to check out. But he asked me a couple of questi Walked up and met Andre "Cowboy" Banchi. I was looking for a used Edge and he found a couple for me to check out. But he asked me a couple of questions that no other dealer had asked and we were able to work out a deal for a new Edge at a very comparable price. The whole team there was very nice to deal with and I would recommend them to anyone. Great job Cowboy, well done. More

Report | Print

Lincoln Date Night I had the best experience participating in a Lincoln Date Night. The Bozard team equipped me with a beautiful Lincoln Continental and arranged a wonde I had the best experience participating in a Lincoln Date Night. The Bozard team equipped me with a beautiful Lincoln Continental and arranged a wonderful dinner at the Tasting Room. The Lincoln had the best sound system and sun roof that extended to the back of the car. More

Report | Print

Service Excellence I've purchased two vehicles within the last six months from Bozard, Jena Thomas has handled both sales and each time has exceeded our expectations reg I've purchased two vehicles within the last six months from Bozard, Jena Thomas has handled both sales and each time has exceeded our expectations regarding service and responsiveness. I encourage all of our employees at Gate to give Bozard an opportunity to earn their business when considering the purchase of a new or used vehicle. Bozard is committed to being the best and the service doesn't end at the time of the sale, their service and parts department are well staffed and go above and beyond to resolve any maintenance or repair issues. I highly recommend Jena Thomas and Bozard Ford when considering your next car purchase, I don't think you'll be disappointed. More

Report | Print