Patrick Robertson | Page 19

Exemplary Customer Service Pat is personable, professional, and courteous. He knew exactly what inventory was available and could explain all the features of each vehicle we tes Pat is personable, professional, and courteous. He knew exactly what inventory was available and could explain all the features of each vehicle we test drove. At no point in the sales process did we feel rushed; we felt like a priority for the whole dealership from the moment we walked in until we drove off the lot in our new vehicle. Thanks to Pat's excellent customer service, my family now has the car of our dreams! We will never go anywhere else for our vehicle needs. More

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Excellent Customer Service We would like to Recognize and Thank several people that gave us the Outstanding Customer Service experience. Salesmen Luis Crespo - first person We would like to Recognize and Thank several people that gave us the Outstanding Customer Service experience. Salesmen Luis Crespo - first person we were introduced to in sales. Patrick Robertson, - Fill in when Luis was unavailable, and answered all of our question, in rearguards to the Lincoln. Tom Krell, -went above and beyond sending us several different prices to chose from. Rick Garcia- was very Informative handling the final paper work and financing All of these employees, went above and beyond with there customer service, to make both my wife and I a very satisfied customer. However if it was not for Luis's initial first impression, we would not have purchased the car. Ron and Sandy Scott More

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Great Experience Patrick and JC made my experience great! We traveled 3 hrs to buy our truck from Bozan Ford. We dealt via text on Friday and finalized the paperwork Patrick and JC made my experience great! We traveled 3 hrs to buy our truck from Bozan Ford. We dealt via text on Friday and finalized the paperwork on Saturday. Everything agreed to via text was exactly what we got when we arrived in person. I would definitely recommend these guys! More

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Great service My experience at Bozard ford was excellent from start to finish. Salesman was knowledgeable and friendly. The finance guy was quick, thorough, and ho My experience at Bozard ford was excellent from start to finish. Salesman was knowledgeable and friendly. The finance guy was quick, thorough, and honest. I would refer this dealership to a friend More

by performanceac23 Verified Customer Verified Customer

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Great service Go see Patrick. He's knowledgeable, friendly, and doesn't pressure you into something you don't really want. It was relatively quick and painless as Go see Patrick. He's knowledgeable, friendly, and doesn't pressure you into something you don't really want. It was relatively quick and painless as much as car buying can be. This is our 4th Ford purchase and are very happy with the truck and buying experience. More

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Wonderful We had the pleasure of Patrick, and Erik to take care of us. Am so happy with my purchase and looking forward to dealing with these guys again, in t We had the pleasure of Patrick, and Erik to take care of us. Am so happy with my purchase and looking forward to dealing with these guys again, in two years lol. A little joke between Erik and my husband. They where very friendly. More

by LADYA0416 Verified Customer Verified Customer

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Amazing Patrick Robertson contacted me within minutes of submitting an online inquiry for the vehicle I was interested in purchasing. When I went to the deale Patrick Robertson contacted me within minutes of submitting an online inquiry for the vehicle I was interested in purchasing. When I went to the dealership he had the car ready for me to see & test drive. Rick Garcia did a great job explaining all of the financial aspects of purchasing the vehicle that I was inquiring. I was extremely impressed with the customer service & professionalism of both Patrick & Rick. They made my first car buying experience so painless! More

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The most pleasant car buying experience My husband and I traded in two vehicles! It was the most pleasant car buying experience we've ever had. We were so pleased with everyone. We can't say My husband and I traded in two vehicles! It was the most pleasant car buying experience we've ever had. We were so pleased with everyone. We can't say enough about how great everything was. Jim was the best salseman. He unfortunately got hurt while getting our new vehicles ready and Patrick went through the delivery. Everyone worked well together as a team. Rick Garcia worked very hard at getting the numbers right for our negative equity trades. My husband and I both agree that we will never go to another dealership! Bozard has made us customers for life! More

by breezy522 Verified Customer Verified Customer

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Class, Value, and Service Once in a while come across an experience that leaves us grateful, happy, and wondering why more entities can't provide the same level of care. T Once in a while come across an experience that leaves us grateful, happy, and wondering why more entities can't provide the same level of care. That sums up our experience with Board Ford in a nutshell. We were recommended by family members that have had similar experiences. Nothing but class from the moment of arrival, throughout the purchasing process, and the care and attention received after the sale. No need to get in to the weeds with details. The Team, Ryan Davis, Patrick Robertson, and Tom Reinard were awesome. Thank you Board Ford! More

by MBRESEE Verified Customer Verified Customer

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Great customer service I was in the market for a new truck and had a pretty good idea what I wanted. Patrick approached me in the lot and asked me a few questions but didn' I was in the market for a new truck and had a pretty good idea what I wanted. Patrick approached me in the lot and asked me a few questions but didn't try to pressure me in any way unlike other dealers I've dealt with. He found a truck with the options I was looking for and made the rest of the sales experience painless. Rick in the finance department was also a pleasure to deal with even with it being the last day of the month and quarter. We ended the process after 11pm and he was still smiling and courteous. More

by SCOOBYROO67 Verified Customer Verified Customer

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