Patrick Robertson | Page 18

new oar purchase I am a repeat customer and happy to say i have always been pleased with the entire staff at Bozard L:Lincoln Ford. The two staff members i interac I am a repeat customer and happy to say i have always been pleased with the entire staff at Bozard L:Lincoln Ford. The two staff members i interact mostly with are Tom Krell and Frank Severious. They are both very professional, friendly and very knowledgeable at their job. Somehow they always get the deal done and i am very grateful for their assistance. Rod & Jennifer Ingels More

by Rod Jen Ingels Verified Customer Verified Customer

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Excellence in Sales and Service We just bought a 2017 Ford Fusion from Patrick Robertson and had another fantastic experience. We could not have asked for a more seamless transactio We just bought a 2017 Ford Fusion from Patrick Robertson and had another fantastic experience. We could not have asked for a more seamless transaction. Patrick is amazing. It is no wonder that this is our second vehicle purchase from him in 2 years. Thanks, Bozard. You ROCK! More

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Great customer service and really went out of there way to get all the information I wanted. I recommend this dealership to anyone that is looking for a ne customer service and really went out of there way to get all the information I wanted. I recommend this dealership to anyone that is looking for a new ford vehicle. More

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Third Generation Customer I had been giving serious thought about buying a newer, larger vehicle than the one I had been in for the last two and a half years (also purchased fr I had been giving serious thought about buying a newer, larger vehicle than the one I had been in for the last two and a half years (also purchased from Bozard as was the one before that and so on going back to three generations in my family). My wife contacted Pat and he had us come out to look at a couple of options. Nothing really worked that first day but he promised to keep an eye out for something that met my requirements, A few days later, and after the birth of a second child two weeks previously, my wife and I decided that we needed to upgrade her vehicle to something with more space as well. I found a gorgeous Ford Edge online and contacted Pat to see if we could come take a look. We did, she fell in love with it at first sight, and we went inside to run some numbers. While Pat and the team were taking care of some details to ensure she could ride away in the Edge, I happened to look online and found a pristine Jeep Grand Cherokee. Long story short, my wife and I both drove away in our new vehicles a couple hours later. It's been four days now and we are both absolutely positive that they are the best vehicles that either of us have ever owned and that this was without a doubt the absolute best car-buying experience that we have ever had. Patrick was so accommodating that he stayed late while we got the financing in order and even played table tennis with our eight year old son while A.J. did his thing. For the record, Mr. A.J. Miller is a financing wizard. This is the second interaction that I've enjoyed with him and I cannot praise his effort, professionalism, and know-how enough. He made a typically stressful part of the process completely painless. I cannot recommend Patrick and A.J. enough, and do so without reservation. While we did not deal with him directly, Tom Reinard was the man behind the curtain, so to speak, and he ultimately made the deals happen, and he did so quickly. He ran numbers and gave us options that we would not have considered otherwise. While we both went with our initial choices, his efforts were greatly appreciated. More

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Perfect car buying experience This dealership is top notch, no pressure sales, great pricing and beautiful facility. RIck Garcia in finance is wonderful and gave true life experien This dealership is top notch, no pressure sales, great pricing and beautiful facility. RIck Garcia in finance is wonderful and gave true life experience recommendations on service contracts and knows all the local lenders by name. PAtrick Robinson my sales professional was knowledgeable and very helpful. MAke sure to visit before making your final decision with another dealership. You will be glad you did. William Page Beal 8/9/2016 More

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Awesome Experience. Everyone is very friendly and helpful Couldn't be more pleased with a new car buying experience. We were constantly offered water, a granola bar, cookies. Everyone we interacted with was Couldn't be more pleased with a new car buying experience. We were constantly offered water, a granola bar, cookies. Everyone we interacted with was professional and friendly. More

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Very personable, worked with m As a first time buyer, Bozard worked wonders for me and made me super comfortable with my choice. I recommend anyone who is a first time buyer to go t As a first time buyer, Bozard worked wonders for me and made me super comfortable with my choice. I recommend anyone who is a first time buyer to go there and take a look because they are a very friendly and amazing company. More

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A wonderful experience in purchasing a new vehicle. We decided at age 76 that we needed to become a one vehicle family. Bozard Ford gave us a very good trade- in price on our two vehicles and a good pr We decided at age 76 that we needed to become a one vehicle family. Bozard Ford gave us a very good trade- in price on our two vehicles and a good price on the 2016 Ford Edge SEL that we purchased. Everyone at the Bozard dealership was very friendly and professional in all aspects of our trade- in and purchase. We highly recommend Bozard Ford to everyone looking to buy a Ford or Lincoln vehicle. Bob and Judy Reall. More

by bobreall Verified Customer Verified Customer

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Exemplary Customer Service Pat is personable, professional, and courteous. He knew exactly what inventory was available and could explain all the features of each vehicle we tes Pat is personable, professional, and courteous. He knew exactly what inventory was available and could explain all the features of each vehicle we test drove. At no point in the sales process did we feel rushed; we felt like a priority for the whole dealership from the moment we walked in until we drove off the lot in our new vehicle. Thanks to Pat's excellent customer service, my family now has the car of our dreams! We will never go anywhere else for our vehicle needs. More

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Excellent Customer Service We would like to Recognize and Thank several people that gave us the Outstanding Customer Service experience. Salesmen Luis Crespo - first person We would like to Recognize and Thank several people that gave us the Outstanding Customer Service experience. Salesmen Luis Crespo - first person we were introduced to in sales. Patrick Robertson, - Fill in when Luis was unavailable, and answered all of our question, in rearguards to the Lincoln. Tom Krell, -went above and beyond sending us several different prices to chose from. Rick Garcia- was very Informative handling the final paper work and financing All of these employees, went above and beyond with there customer service, to make both my wife and I a very satisfied customer. However if it was not for Luis's initial first impression, we would not have purchased the car. Ron and Sandy Scott More

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