Patrick Robertson

Damien, Patrick, and Debbie were awesome as always! Chris has the vibes in the Dealership all positive! Great people to buy a new car from. Chris has the vibes in the Dealership all positive! Great people to buy a new car from. More

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The most dishonest criminal misleading dealership I have ever dealt with they make the worst buy here pay here dealerships look good and definitely don’t buy from them online you will be lied too up and dow ever dealt with they make the worst buy here pay here dealerships look good and definitely don’t buy from them online you will be lied too up and down. The owners management could’ve cared less about customer satisfaction especially Dan Eason. Worst auto purchase of my entire life!  Hello All 1st I want you to know that I am fully aware that this is a used vehicle. and that my expectations are reasonable. Next I want to say I wanted to drive to Tennessee to look at this vehicle before I purchased it But at Oscar's recommendation if I did make the drive the vehicle would not be there when I got there even with a deposit.I put my trust in him to make sure things were as they appeared in the ad and during the walk around which was ok at best. Definitely not the same as being there. I should've gone down to look hands on. Because things would have turned out different. Here's what I want the owner of the dealership to see. And he will see it. I understand this is a used truck, but any good and decent dealership would not have let this vehicle roll out of their shop before most of these issues were addressed. I am a bit picky but cmon. The more I look the more I find which scares me with this investment, not to mention the stigma around the Nissan Titan XD Pro. 1. Only 1 key and fob. 2. Front head light issues markers occasionally left front head lights won’t work. 3. Front cup holders missing I've already purchased it for $104.02 4. Rear graphic's missing per the add, the graphics were there. I've already sourced it and it's in the back seat ready to be installed. 5. Rear back up camera cloudy. 6. Rear bumper is bent. That was not seen on the video walk around. Biggest Issue! 7. Front differential output seal leaking. 8. Windshield cracked. 9. Roof water seal and trim missing on left and right side. 10. Pressure wash lower engine compartment and skid plate. Full of soot for some reason. 11. Vehicle pulls to the left slightly. Cab was dirty, carpet extremely nasty. I can assure had I been there to do the walk around I don't feel I would have purchased this vehicle. You said you will have a Nissan certified inspection done while it’s down there, should that not have been done before I purchased the vehicle. And shouldn’t that have been disclosed to me along with the other 22 service records which I have no access to. I did contact Oscar with my concerns almost immediately within 24hrs Unfortunately he went on vacation. I do have all the texts between Oscar, Dan, and you if you need to reference anything. I am retired Military and am disabled Vet I need a reliable vehicle for my wife and I to travel. I am not making any deals, I want fixed what should have been fixed. Every option you had given cost me something REALLY! You were supposed to have called me back to make arrangements for the vehicle to return to Columbia for the needed repairs and adjustments. I will not pay for any services per our earlier discussion, nor will the lift kit and tires be removed per your suggestion. If we can’t reach an agreement then perhaps purchasing the truck back is an option per my discussions with Dan. Actually I can drive the vehicle down there that way we can both put a face on this if this works for you. Because over the phone it’s like nobody is listening. 1 March 2024 Hello all again. I received my vehicle back yesterday afternoon. The vehicle was very clean as it was When the vehicle went back for repairs. Well where to start. After 11 days not a thing was completed on the list from above. I was told they replaced the right front headlight $2500 is what it cost according to the gm. Next front differential output seal was supposed to be fixed nope still leaking. And last the bumper is still bent. More

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My Tuscon went into limp mode today as we were traveling home. I called the dealership knowing that the service department was closed but hoping we could drop the car off and pick up a loaner. I was put int home. I called the dealership knowing that the service department was closed but hoping we could drop the car off and pick up a loaner. I was put into contact with the General Sales Manager Patrick and when I explained what was going on, he jumped into action. He found a loaner for us, completed the rental agreement, and helped us pull the car into the service bay as he handed me the keys to our loaner. He didn't have to do this today, but he did. He showed customer centric ideology and has earned a customer who wants to buy her next vehicle at the dealer. This was an amazing experience and we are so blessed and grateful! More

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Great communication at all times. Fast and efficient service. Would highly recommend Hyundai of Columbia Fast and efficient service. Would highly recommend Hyundai of Columbia More

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Paint is flaking off car, Hyundai refuses to cover costs. Ball bearings in motor went bad but they replaced engine under warranty and still cost me $500 for labor, belts, and hoses. Car had warped rotors whe Ball bearings in motor went bad but they replaced engine under warranty and still cost me $500 for labor, belts, and hoses. Car had warped rotors when I bought it and they misdiagnosed the issue by replacing brakes and tires. In the end I had to eat the cost of replacing rotors as well. Wish I never went to this dealership. More

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Great cars but great folks as well. Antonio is the best! Our family has purchased/leases about 8-9 cars now. We wouldn’t think of going anywhere else Antonio is the best! Our family has purchased/leases about 8-9 cars now. We wouldn’t think of going anywhere else More

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This is our eighth vehicle with Hyundai of Columbia. Antonio is absolutely the best! He has the patience of a saint when we have him run every possible financing and lease scenario for us. We wouldn’t b Antonio is absolutely the best! He has the patience of a saint when we have him run every possible financing and lease scenario for us. We wouldn’t buy a vehicle anywhere else. More

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The best car buying experience I’ve ever had. This car was for my son but the experience was so simple and pleasurable I’ll actually have a Hyundai, and specifically Oscar at Columbia Hyundai at This car was for my son but the experience was so simple and pleasurable I’ll actually have a Hyundai, and specifically Oscar at Columbia Hyundai at the top of my list when i need a new car. More

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Good experience with service dept the guys were great. Will recommend to anyone wishing to purchase Oscar is wonderful guy. Service dept so professionals and helpful. Will recommend to anyone wishing to purchase Oscar is wonderful guy. Service dept so professionals and helpful. More

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Absolute best service! Hands down! No complaints at all! Will do business again in the future. Hands down! No complaints at all! Will do business again in the future. More

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